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Nous Anmeldelser 507

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TrustScore 4.5 ud af 5

4,7

Skriv en anmeldelseBesøg websitet
Skriv en anmeldelse

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Used Nous for the first time after seeing it all over my Instagram. I'm typically very good at managing my bills and changing onto providers, but had actually forgotten about my electricity & gas rene... Se mere

Bedømt til 5 ud af 5 stjerner

I found Nous through snoop, they compared rates that i am currently paying to better rates for my usage. I was guided through the whole process of switching my energy supplier. It was simple, efficien... Se mere

Bedømt til 5 ud af 5 stjerner

Absolutely brilliant! So easy and I didn't have to do anything really. I gave them all the information I needed and if I remember correctly within a day I was switching to a new energy provider... Se mere

Bedømt til 5 ud af 5 stjerner

Straight forward process with all questions answered. There had been a breakdown in communication but nous have acknowledged this & are looking at how they can prevent this from happening again

Virksomhedsoplysninger

Skrevet af virksomheden

We're helping households get smart and stay vigilant to the cost-of-living crisis.

Kontaktoplysninger

4,7

Fremragende

TrustScore 4.5 ud af 5

507 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 86 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere
Bedømt til 5 ud af 5 stjerner

Brilliant service

Brilliant service. Switched providers for me, I didn’t need to lift a finger! I only wished I’d heard of them before entering into another broadband contract!

20. april 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Mobile Phone Contract

I realised I was paying too much for my mobile phone contract and Nous were able to provide a much cheaper and better option with saving of £160 a year. The process only took a week. Nous kept me informed at all times of the process and how the change was proceeding. Great service would highly recommend using Nous and very happy I am saving money.

22. april 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Brilliant

Brilliant! Took all the stress of changing supplier away. Found us a great deal and managed to keep us with the same company too!

27. april 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

It's been very easy to use

It's been very easy to use, the fact the communication is on WhatsApp is great.
Although it is AI based, there is a good level of human interaction and you can speak with someone whenever you ask. The fact that they do all the switching for you (if you want to switch) is great and means you do actually go through with the switch.

26. april 2026
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Really helpful that Nous sorted out my…

Really helpful that Nous sorted out my energy switch. Only given them a four out of five because they won't stop messaging me for a task I could have done myself on this occasion. I haven't asked nous to do anything more involved or complicated yet

8. april 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Apparently they ‘save you money’ so…

Apparently they ‘save you money’ so they changed the Tarif to me then having payments for gas and electricity over double what I was paying before. When I questioned it, they wouldn’t change it back, leaving me having to contact my provider to get it sorted as it ‘apparently wasn’t their job’ avoid at all costs!!

11. april 2026
Uopfordret anmeldelse
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Besvarelse fra Nous

Hi Rachel, thanks for sharing your experience, and we’re sorry it wasn’t what you expected. When you signed up to Nous you told us the size of your property, which we used to create an energy savings proposal based on the average usage. It sounds like this estimate was higher than your actual usage - but as you accepted the proposal and asked us to proceed with the switch before contacting us or uploading a bill, the tariff change was registered.

As we've mentioned, unfortunately we're not able to contact your provider and amend the payment amount on your behalf as they'll need to speak to the account holder. If you have any further questions, we’re happy to help.

Bedømt til 3 ud af 5 stjerner

I really like the simplicity of the app…

I really like the simplicity of the app and the way it uses AI to try to find the best deals. Unfortunately it didn’t find the best deal for me and ended up selecting a provider that would cost me more. So I had to cancel and go back to handling this type of thing myself in person.
But I think with a little more AI investment this could be an amazing tool to help this worth busy lives find the best contracts for utilities etc.

Great idea Nous just a little more work needed.

1. april 2026
Uopfordret anmeldelse
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Besvarelse fra Nous

Hi Julia, thank you for sharing your experience - as a new company this is really useful in order to help us improve.

It sounds like the estimate of your energy usage that the savings proposal was based on was higher than your actual usage - but as we didn’t hear from you about the costs looking too high, we didn't have a chance to adjust it. The unit rates were lower on the tariff we switched you to, so it would have been a saving overall once your Direct Debit was set to the right amount. We always provide the full details of any potential switches via email and WhatsApp in advance, so you have time to review them.

 If you have any further questions, we’re more than happy to help.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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