DON’T BUY. Says company is in Netherlands but it is China. I tried to cancel order as soon as I realised but couldn’t. The item arrived 4 weeks later and nothing like I expected. Returns process is di... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
A very long wait for parcel. Not even notification of arrival date! On arrival the material which I thought was cotton is a mix of polyester/spandex.. poor quality ..a long cream/ white summer dress... Se mere
Virksomheden har svaret
Avoid this shop at all costs! I had an incredibly bad experience. The shipping took forever, and when the clothes finally arrived, it was a massive disappointment. The items are made of low-quality... Se mere
Virksomheden har svaret
Olivia Carter made our experience great, she was helpful, knowledgable, friendly and patient, we would order from you again because of her, so a very big thank you to Olivia.
Virksomheden har svaret
2,3
Under middel
47 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Awful returns policy -AVOID THIS COMPANY
Awful returns policy , almost non existent. It took 5 emails to get a return address from them. Also the uk return address on the packaging is not in use so very misleading for customers. They are making it as difficult as. Possible to return and say items could get blocked at customs. Not only that the product itself is extremely poor quality,
15. december 2025
Uopfordret anmeldelse
Besvarelse fra Northstylefashion
Hello Nicola,
Thank you for sharing your feedback. I’m truly sorry to hear about your experience and completely understand how receiving unclear return instructions and unexpected difficulties can be disappointing. We always aim to provide clear guidance and support to our customers, and your comments are helpful in improving our processes.
To better assist and resolve your concerns, could you kindly provide your order number or details about your purchase? This will allow us to investigate the situation thoroughly and work with you to find a suitable solution. We truly value your experience and hope to make things right.
Kind regards,
Team Northstyle Fashion
Besvarelse fra Northstylefashion
Hello Kate,
Thank you for taking the time to share your feedback. I’m very sorry to hear about your experience, and I want to assure you that we are a legitimate company committed to providing our customers with quality products and service. To help us look into your concern and resolve the situation promptly, could you kindly provide your order number or any details related to your purchase?
Once we have your order information, we can investigate what went wrong and work with you directly to find a fair solution. We truly value every customer and want to ensure that any issues are addressed quickly and transparently.
Kind regards,
Team Northstyle Fashion
Gorgeous dress
Dress is gorgeous, just what I was looking for! I normally wear a size 14 but checked the sizes using the guide and went for the 12, and it fits perfectly. Delivery took a couple of weeks but not surprising as it is December. Overall very happy, thank you!
14. december 2025
Uopfordret anmeldelse
Besvarelse fra Northstylefashion
Hello Mrs. E,
Thank you so much for taking the time to share your wonderful feedback with us. We are absolutely delighted to hear that the dress was exactly what you were looking for and that the size guide helped you find the perfect fit. It is lovely to know the sizing worked out so well for you.
We also truly appreciate your understanding and kind words regarding the delivery timing during such a busy season. Knowing that you are overall very happy with your experience means a great deal to our entire team. Thank you again for choosing to shop with us and for sharing such thoughtful feedback.
Kind regards,
Team Northstyle Fashion
Really not happy with my order
Really not happy with my order. I ordered a £89.00 coat and the quality of it is worth less than £10 so disappointed it’s not as described on the website at all. I should have done my research an looked up this company before buying. Never again, they won’t give me a refund unless I pay the return fees to china, which when ordering it doesn’t say this on website the returns would need to be sent there I thought was a UK brand. They will only max 20% or credit for another item, why would I want another item when looks such bad quality for the money. I just want my money back an to return it for free when it’s there issue not mine for the way they have shown it on website. So disappointed as this was a Christmas present.
11. december 2025
Uopfordret anmeldelse
Besvarelse fra Northstylefashion
Hello Elise,
Thank you for sharing your experience. I’m truly sorry to hear that the coat did not meet your expectations, and I completely understand your disappointment, especially as it was intended as a Christmas gift. We always aim to provide accurate product descriptions and a smooth returns process, and I’m sorry that this situation has caused frustration.
To help us resolve this for you, could you please provide your order number? Once we have that, we can review your case and work on the best possible solution to ensure your concerns are addressed. We appreciate your feedback, as it helps us improve our service and product transparency for all our customers.
Kind regards,
Team Northstyle Fashion
Leather item arrived as polyester!
I ordered a leather item on the 24th nov. I have only received my order and the item is polyester/pu and smell of fish. Customer services won’t offer a refund without carriage charges deducted (to china)approx £25!
What a fraudulent/terrible business
11. december 2025
Uopfordret anmeldelse
Besvarelse fra Northstylefashion
Hello Roopa,
Thank you so much for taking the time to share your experience. I’m really sorry to hear that the item you received wasn’t as expected, and I completely understand how disappointing this must be. To help us look into this further and assist you appropriately, could you kindly provide your order number? This will allow us to review your purchase and offer the most suitable resolution.
We genuinely want every customer to feel happy with their order, and we’re here to help make things right. Once we have your order details, we’ll be able to guide you through the next steps and ensure that your concerns are addressed as smoothly as possible. Thank you for your patience and for giving us the chance to assist you.
Kind regards,
Team Northstyle Fashion
Do not buy from them !!!!!!!!!!!!!!!
I ordered winter jacket for £49. On the pictures it was looking amazing ! When i received ... omg what a terrible quality , disgusting cheap material, fur on the hood supposed to be massive but on this jacket was looking very sad not even 1/10 of the jacket on the website.
I asked to return it straight ! They were pushing me to take pictures and send to them even i was not keen to do it !
In the end they offer me 3 shitty options:
1st 20% refund....
2nd shop credit to spend in their shop again but i need to pay for delivery
3rd return to China ! Cost via Royal mail is £25 ! Plus lady was scaring me that if parcel will stop on the border or any custom clearance they will be not bothered...
Im so frustrated as the website location is in Belgium and wherhouse is located in London ! I do not understand why i cannot send this terrible jacket back to London or Belgium on my cost !??
Im awaiting Citizen Advice as this is scam !!!!!!!
2. december 2025
Uopfordret anmeldelse
Besvarelse fra Northstylefashion
Hello Kamila,
Thank you for sharing your experience. I’m really sorry to hear that your order did not meet your expectations, and I completely understand how upsetting this must feel. To help us look into this and provide the best possible solution for you, could you please provide your order number? This will allow us to review your purchase and understand the situation fully.
We truly value your feedback and want to ensure every customer feels supported. Once we have your order details, we can explore the most suitable way to resolve this and guide you through the available options. Your input is very important in helping us improve our service.
Kind regards,
Team Northstyle Fashion
Scam, do not buy from them..0/5
My wife ordered a dress and the poor quality you can see past if you could refund the damn thing.
Company seems to be based in Netherlands, arrived with a London return address on it and when requested a refund informed it is to be shipped to china! Not only that but also told it is likely to get stuck in customs meaning we won't get a refund at all.
They pushed us to accepting store credit starting with 10% then 20% which we have not done.
This is breaking UK trading law and I will be seeking legal action out of principle.
Avoid at all costs this is a scam.
29. november 2025
Uopfordret anmeldelse
Besvarelse fra Northstylefashion
Hello Benn,
Thank you for taking the time to share your feedback. We are genuinely sorry to hear that your experience did not meet expectations. We take all concerns seriously and want to make sure every customer feels heard and supported. To help us review your case and provide the best possible solution, could you please share your order number with us? This will allow us to look into the matter in detail and assist you directly.
We completely understand how frustrating it can feel when the return process is unclear, and we truly appreciate your patience. Our team is committed to resolving any issues fairly and transparently. Once we have your order information, we will work closely with you to ensure the matter is addressed promptly and to your satisfaction.
Kind regards,
Team Northstyle Fashion
★☆☆☆☆ Extremely disappointing…
★☆☆☆☆ Extremely disappointing experience
I ordered a dress from this store and when it arrived, the sizing was completely off. When I contacted customer service to request a refund, they repeatedly pushed me to accept store credit or keep the item for a small partial refund instead of allowing a proper return.
Despite it being an online purchase, they made it unnecessarily difficult to exercise my right to a refund. Every response felt like they were trying to pressure me into keeping the item rather than resolving the issue properly. They also warned me about return complications instead of simply providing a clear return address and process.
This whole experience has left me feeling uncomfortable and mistrustful. I would not order from them again, and I would advise others to be cautious. Customer service should support customers—not make them jump through hoops to resolve a straightforward return.
29. november 2025
Uopfordret anmeldelse
Besvarelse fra Northstylefashion
Hello Danielle,
Thank you so much for taking the time to share your experience with us. I’m truly sorry to hear that the dress didn’t fit as expected and that the process felt anything less than smooth for you. We always want every customer to feel completely supported, and I genuinely appreciate you bringing this to our attention. So we can look into this further and understand exactly what happened, could you please share your order number with us? This will help us review your case closely and provide the proper assistance.
We truly value your feedback, and we want to make sure you feel comfortable and confident when shopping with us. Once we have your order details, we’ll be able to guide you through the appropriate steps and ensure you receive the help you need. Thank you again for reaching out, and we look forward to resolving this for you.
Kind regards,
Team Northstyle Fashion
DO NOT USE! This company is completely unreliable…
This company is completely unreliable and won't help me with a refund. I have threatened to report them to the Trading Standards. They are asking me to take a credit voucher for the website, and upon declining, they have said I need to return the item to China despite their company being registered in the Netherlands. They don't even have a way / method of returning the item so I am now a bit stuck.
26. november 2025
Uopfordret anmeldelse
Besvarelse fra Northstylefashion
Hello Jasleen,
Thank you so much for taking the time to share your experience, and I’m truly glad you reached out. I want to make sure we look into this properly for you, and I’d love to help clear things up as smoothly as possible. To begin, could you please share your order number? This will allow us to locate the correct details right away and guide you with the most accurate information.
We’re here to support you, and we want to ensure you feel completely comfortable with the next steps. Once we have your order number, we’ll review everything carefully and provide the best solution for your situation. Please feel free to reply with those details whenever you’re ready.
Kind regards,
Team Northstyle Fashion
Terrible experience
Terrible experience, ordered a skirt which was described as leather it was absolutely rubbish no label inside and material of really poor quality arrived 2 weeks later after order as came from China asking for a refund is a nightmare just automated messages
18. november 2025
Uopfordret anmeldelse
Besvarelse fra Northstylefashion
Hello Sandra,
Thank you so much for taking the time to share your experience, and I truly appreciate you letting us know about this. I’m here to help and would love to take a closer look at what happened with your order so we can make sure you’re fully supported. Your feedback is very important to us, and we want to ensure you feel well taken care of every step of the way.
When you have a moment, could you please share your order number? This will allow us to review the details right away and guide you through the next steps with ease. We’re always here to help and want to make sure everything is resolved smoothly for you.
Kind regards,
Team Northstyle Fashion
Do not use this company
Do not use this company. Shoddy goods made and shipped from China. Paid £35for a pair of sheepskin gloves reduced in sale. Nowhere did it say not uk based!
Now they are refusing to cover return costs and refund.
Update. Company requested order number 2123
Been speaking with customer services who are trying to talk me out of the return and refuse to pay return postage to CHINA.
As soon as I realised the goods were being shipped from China I contacted to say refund.
The photo on the website in no way represents the actual item received. If I could add photos to this I would.
Awful company based in Amsterdam using shoddy goods from China.
17. november 2025
Uopfordret anmeldelse
Besvarelse fra Northstylefashion
Hello Sarah,
Thank you for taking the time to share your experience. We’re sorry to hear that your order did not meet your expectations, and we’d like to look into this further. Could you please provide your order number so we can review the details and assist you as best as possible?
We value every customer and appreciate your feedback, as it helps us improve our processes. Thank you for your patience, and we look forward to understanding the situation more clearly.
Kind regards,
Team Northstyle Fashion
Appalling service
Appalling service. Avoid this company. Paid £60 for a dress. When it arrive the material was cheap and the design was not as described. I immediately asked for a refund but before they would generate a return label they insisted on a photograph. Then they gave me options; store credit, 10% partial refund but keep the cheap rubbish item or return. BUT I have to pay for the return to china and they can’t guarantee it’ll arrive or that I’ll get my money back. Appalling service avoid at all cost. Cheap awful material.
16. november 2025
Uopfordret anmeldelse
Besvarelse fra Northstylefashion
Hello Bernadette,
Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations, and we would like the opportunity to review your order in more detail. Could you please provide your order number so we can investigate and see how we can best assist you?
We truly value every customer’s input, as it helps us improve our processes. Your patience is appreciated, and we look forward to understanding the situation more clearly.
Kind regards,
Team Northstyle Fashion
This website is a complete scam,avoid…
This website is a complete scam,avoid it at all costs. The products shown on the site are nothing like what you actually receive. Additionally, the return process is a nightmare, as returns are sent to China, and this crucial detail is not clearly stated anywhere on the website. You would naturally expect returns to be handled within your country or region, but that’s not the case. The shipping costs to China are exorbitant, often matching the price of the product itself, making returns pointless.
While I might consider returning a faulty product and they should bear returen cost , they will refuse to admit any fault, further confirming that this is a scam. Overall, I strongly advise against purchasing from this site.
# my order number is ORDER #1914, was sent back on the 24th of oct and never heard back from them
# Tracking number EVRI (H0011C0011119465) ,The current shipment status shows a "delivery exception." I have already contacted your customer service team and requested that they reach out to customs to resolve the issue. However, they were uncooperative and claimed that it is not their responsibility, stating that it is my problem to resolve.
Given that the shipment is in China and under the name you provided, it would make more sense for your team to contact customs directly to sort this out. This situation raises my suspicions that this may be a scam, especially since there appears to be a reluctance to make any effort to resolve the issue and avoid refunding the payment despite me doing everything you have request and sending it back , no mentioning bearing the high shipment cost .
23. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Northstylefashion
Hello Mrs. Goumaa,
Thank you for sharing your feedback, and we sincerely apologize for the experience you’ve had with your order. We understand how frustrating it must be to return an item and not receive an update, and we truly appreciate you bringing this to our attention. We strive to ensure our returns process is as clear and fair as possible, and we regret that this wasn’t reflected in your experience.
We’d like to investigate your order further and provide a resolution. Could you please confirm any tracking details or additional information regarding your return? Once we have this, we’ll review your case and work to make things right. Thank you for giving us the opportunity to assist you.
Kind regards,
Team Northstyle Fashion
Ugly stuff, bad material, bad sizes
The quality of the clothes is really bad! Sizes are wrong and material despicable.
10. november 2025
Uopfordret anmeldelse
Besvarelse fra Northstylefashion
Hi Marius,
We’re very sorry to hear that you’re disappointed with the quality and sizing of your order. We take feedback like this seriously and want to make sure every customer has a positive experience.
Could you please provide your order number so we can look into this for you and assist with a solution? We’ll do our best to help resolve the issue.
Kind regards,
Team Northstyle Fashion
DO NOT BUY FROM THIS COMPANY.
DO NOT BUY FROM THIS COMPANY.
Bought a dress for £40, full price is £75, not even worth £5!! It took over a week to arrive. Very cheap material and sizing is all wrong. Ordered a large as in size 14/16 and it’s huge. Label says L/12! Tried to return but you’ve to email them to request this and then they offer a store credit or 20% back. After multiple emails back and forth I eventually got send the address which is in China. No mention of this on the website. What it does say is postage paid by buyer but doesn’t mention returning to China. It’s going to cost over £20 to send back. Also on website it’s says 10 days for refunds but when you email them they tell you to expect a delay of 4-6 weeks! Guess this is how they are making their money! Wish I’d read the other reviews first. Absolutely shocking that they are getting away with this.
##can’t respond to response! Order number #1938. Haven’t got anywhere with the person at customer services so far!!##
31. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Northstylefashion
Hi Cooper,
I’m very sorry to hear about your experience and the frustration this has caused. We sincerely apologize for any inconvenience regarding the sizing, material, and delivery delays. Your feedback is important to us, and we take it seriously.
To assist you further and look into your order personally, could you please provide your order number? This will help us address the issue more efficiently and offer the best possible solution.
Kind regards,
Team Northstyle Fashion
I ordered a skirt that took longer than…
I ordered a skirt that took longer than expected to arrive, and when it finally did, I was extremely disappointed. The quality was appalling—cheap fabric, badly creased, and nothing like what was advertised.
Trying to arrange a return has been a frustrating experience. The company expects customers to cover the cost of international shipping to China, which is not clearly stated anywhere on their website. You’d reasonably expect returns to be handled within your own country or region, but that’s not the case here.
They offered me either a 20% refund to keep the item or store credit, but I have no confidence in ordering anything else from them. The cost of shipping the item back is nearly the same as the product itself, making a return completely impractical.
I’ve spent far too much time going back and forth with customer service, and I’m left with a product I can’t use and can’t realistically resell. I strongly recommend avoiding this company.
29. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Northstylefashion
Hi Miss,
We’re very sorry to hear about your experience and completely understand your frustration with both the product and the return process. This isn’t the experience we want for our customers, and we truly appreciate you taking the time to share your feedback.
Could you please share your order number so we can review what happened and see how we can best assist you? We’d really like the opportunity to make things right.
Kind regards,
Team Northstyle Fashion
Refunded quickly
I placed an order and then panicked after reading the reviews so cancelled my order. In fairness to the company, they got back to me immediately and I received a refund within 2 days. So perhaps not all bad.
25. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Northstylefashion
Hi Kim,
Thank you for sharing your experience! We’re glad we could respond quickly to your cancellation and that your refund was processed within 2 days.
We truly appreciate your understanding and hope to provide an even better experience should you choose to shop with us in the future.
Kind regards,
Team Northstyle Fashion
Warning this company is a Chinese drop…
Warning this company is a Chinese drop shipper. Items are very poor quality and not as the website images. Refund and returns are impossible
Amazing how they reply on Trustpilot but they can not reply on email 👍 I have e mailed Northstyle 8 times but they refused to provide a UK returns address.
They refused in 8 emails to provide a UK return address or a refund. It is uk law that companies must provide a local return address. I contacted my bank and made a section 75 claim, I used the email chain as evidence, my bank refunded the money in 2 days. Don't accept their offers or try to return goods to China, simply contact your bank and make a Section 75 claim for a full refund.
20. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Northstylefashion
Hi Ady,
We’re very sorry to hear about your experience and understand your frustration. Our goal is always to provide accurate product images and quality items, and we regret that your order did not meet your expectations.
We would love the chance to review your order and see how we can make things right. Your feedback is important to us and helps us improve our products and service.
Kind regards,
Team Northstyle Fashion
I wish I had read the reviews first
I wish I had read the reviews first. Ordered a pair of shorts, they arrived and looked nothing like the image. When I tried to return them they said I had to send them to China and pay the return postage myself, even though they sent me the wrong item.
Absolutely shocking, please do not buy from here. All of the 3 star reviews below are also clearly fake
10. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Northstylefashion
Hi Sebastian,
We’re very sorry to hear about your experience and completely understand your frustration. To help us look into this further and resolve the issue, could you please provide your order number?
We take all feedback seriously and want to make things right. Once we have your details, we’ll do our best to assist you promptly.
Kind regards,
Team Northstyle Fashion
Wouldnt even give it one star coat…
Wouldnt even give it one star coat looked nothing like the photo looked like it was a rag thrown together complete scam
8. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Northstylefashion
Hi Danielle,
We’re really sorry to hear that the coat didn’t meet your expectations and looked different from the photo. That’s not the experience we want for our customers. Could you please share your order number with us so we can look into this and help resolve it for you?
Thank you for bringing this to our attention we truly appreciate your feedback and the opportunity to make things right.
Kind regards,
Team Northstyle Fashion
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.