nodbeauty Anmeldelser 

277
•
TrustScore 4.5 ud af 5

4,4

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

⭐⭐⭐⭐⭐ Absolutely love Nod Beauty! ❤️ Such beautiful skincare and beauty products, and you can tell there’s so much love behind the brand. It’s lovely supporting a business that makes you feel good ins... Se mere

Bedømt til 5 ud af 5 stjerner

I have purchased lots of items via whatnot from Nod, absolutely love the shows, so chilled and friendly and very knowledgeable which is fab. All products are absolutely fabulous always packed nicely a... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Ordered a £50 mystery bundle via NODs website which uses shop to fulfill orders. They apparently dispatched to Royal mail but royal mail app confirmed they were still expecting a parcel. Asked for a r... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

If I could give more than 5 stars I would! Most incredible human and amazing trusting seller. NODbeauty is down to earth, with the kindest soul. Don’t miss out on the incredible bargains, everything i... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Kosmetikforretning
  2. også i
  3. Hudplejeklinik
  4. Kosmetik- og parfumeleverandør
  5. Leverandør af skønhedsprodukter

Skrevet af virksomheden

We are NODBEAUTY the best destination for everything beauty. Find luxury viral beauty brands and beauty mystery boxes on the website. We stock the latest new trending beauty products including TikTok viral products.


Kontaktoplysninger

4,4

Fremragende

TrustScore 4.5 ud af 5

277 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,4

Alle anmeldelser

(277)

142 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

Exceptional products and service

Exceptional products and service. So much for your money

10. maj 2024
Uopfordret anmeldelse
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Besvarelse fra nodbeauty

Hello,

Thankyou so much for your continued support and amazing review :)!

We appreciate it so much as will always continue to improve! We are happy to hear your feedback

Team NODBEAUTY

Bedømt til 5 ud af 5 stjerner

Great products quick delivery found…

Great products quick delivery found some great buys inside

16. april 2024
Uopfordret anmeldelse
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Besvarelse fra nodbeauty

Hello,

Thankyou so much for your continued support and amazing review :)!

We appreciate it so much as will always continue to improve! We are happy to hear your feedback

Team NODBEAUTY

Bedømt til 5 ud af 5 stjerner

Best experience

Every time I order from Nodbeauty I always get the best customer service the team are a dream! Products are high end! I ordered 2 of the beauty mystery try me boxes on tiktok and honestly I was shocked how good value for money they are they were £15 each and with all the stuff I got ( I looked up prices online) everything came to £200 so such a steal!!! Will definitely be back to shop soon!

18. april 2024
Uopfordret anmeldelse
nodbeauty-logo

Besvarelse fra nodbeauty

Hello,

Thankyou so much for your continued support and amazing review :)!

We appreciate it so much as will always continue to improve! We are happy to hear your feedback

Team NODBEAUTY

Bedømt til 1 ud af 5 stjerner

Ordered a parcel for my sisters…

Ordered a parcel for my sisters birthday in March and i had to chase up the parcel nearly every day. They kept saying it would be with me the in the next few days but would never provide evidence of this. This is not my first experience with them as i ordered a mystery box which also never came. Eventually three weeks later they told me they had send it next day delivery however it did come with half the things missing!!!! Extremely frustrating as i told them i needed the parcel for a birthday now i have half my stuff missing! it was a big order as well worth 100. From reading other reviews i see other people have also had the same problem! i would avoid because it’s a big faff and you should never have to chase a parcel as i have with these and you would think after all the back and forth communication the least they could do was get the order right. So angry about this. i know wait times for processing are a thing however it has took a huge wait and chasing to even get half of my items.
UPDATE
they refunded the amount for the missing items on a gift card so i may re order. i advised them i required items next day delivery and then had to pay another ten pound for royal mail next day delivery. [ i feel i shouldn’t of had to seems all three of my orders either haven’t come or been missing]. when i asked them for a tracking number they couldn’t provide as they said it could be with royal mail or DPD. I paid for royal mail so if it’s been shipped with other companies which were cheaper then that’s frustrating it’s self because i’ve paid ten pound to receive by 1PM. Fast forward it’s 12 and still not here so i will update if it does arrive but i have no faith because if it was out for delivery they would have tracking. As company reply stated working days so i will wait until monday and see what happens from that point onward and hopefully will
receive order. i am happy to update review positively if it’s received as they have been helpful today to get it sorted for me.

18. april 2024
Uopfordret anmeldelse
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Besvarelse fra nodbeauty

updated response since order information accepted >

Hello Lauren.

So sorry to hear you had this experience.
We want to state a few things within the review we want to flag across.
The items you had ordered / part of your order was a pre order, you had asked the team that you needed these products asap and we arranged the parcel to be sent - this had valid tracking on and was delivered. When the parcel arrived you had said items were missing which we are so sorry about. Our side shows alongside with cctv we had packed the items in a box.
We have since submitted a claim and a complaint.

You had asked the products be refunded across which usually we do have to wait on a response from Royal Mail on accepting a claim but did this straight away for you - the postage you had selected was ‘next day before 1pm working day’
The team had paid extra to have this parcel sent express to you for the weekend.

While we cannot control postal companies and times or losses we do try to always put it right if things go wrong.

We had kept you informed on email on every step and information we got across.

Sorry you had this experience with us and hopefully you love the order when it arrives.

NODBEAUTY


Update

Hey Lauren!

Let me know what you thought as we can see it was delivered :)?

Bedømt til 5 ud af 5 stjerner

Quick delivery products are incredible…

Quick delivery products are incredible really impressed with everything was curious after seeing a Facebook ad but glad I ordered and I wasn’t let down one of the best I have ordered online ‘beauty box £25’ total value inside £130

13. april 2024
Uopfordret anmeldelse
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Besvarelse fra nodbeauty

Hello,

Thankyou so much for your continued support and amazing review :)!

We appreciate it so much as will always continue to improve! We are happy to hear your feedback

Team NODBEAUTY

Bedømt til 5 ud af 5 stjerner

Amazing brand

Amazing brand
Quality products for half the price ,
So many freebies aswell like such friendly customer services , always willing to help and go above and beyond by simply helping with a skincare routine
Adore the brand think their amazing and love shopping here everytime never had a bad experience and don’t expect to in the future ❤️❤️

7. april 2024
Uopfordret anmeldelse
nodbeauty-logo

Besvarelse fra nodbeauty

Hello,

Thankyou so much for your continued support and amazing review :)!

We appreciate it so much as will always continue to improve! We are happy to hear your feedback

Team NODBEAUTY

Bedømt til 5 ud af 5 stjerner

Speedy delivery and so many free…

Speedy delivery and so many free products inside very happy I found nodbeauty and how generous they are with customers and I really love and enjoy how they speak about other brands telling us if we can buy it cheaper anywhere else on live and to shop at other stores and support other businesses.
You don’t hear of such kindness this day and age and I will be a lifetime customer my order was a huge saving came within 48 hours and I had a total of 4 free products

Thankyou

5. april 2024
Uopfordret anmeldelse
nodbeauty-logo

Besvarelse fra nodbeauty

Hello,

Thankyou so much for your continued support and amazing review :)!

We appreciate it so much as will always continue to improve! We are happy to hear your feedback

Team NODBEAUTY

Bedømt til 1 ud af 5 stjerner

I have been a really big fan of…

I have been a really big fan of nodbeauty for a very long time despite the orders generally arriving late, due to the owner being lovely and products being good value for money. Unfortunately i have been waiting for a refund and some vouchers for over a year and the only reason why i have had to leave a review is that i have been fobbed off too many times now. After numerous messages back and forth along with false promises of resolutions i am now being left on seen without even a reply. I think this is really unfortunate and unprofessional way to treat old customers who still buy from the business despite its flaws.. Sorry it has had to come to this!
Update
I have provided them with information they require via email and Instagram chat. I still haven't received any feedback or help regarding my orders!

24. marts 2024
Uopfordret anmeldelse
nodbeauty-logo

Besvarelse fra nodbeauty

Hey Timaa

We cannot find information on this could you please email us across support@nodbeauty.co.uk

Bedømt til 5 ud af 5 stjerner

Order arrived promptly well packaged…

Order arrived promptly well packaged and good prices for luxury skincare got a few bargains and the beauty boxes are best to buy. Will buy again for sure

20. marts 2024
Uopfordret anmeldelse
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Besvarelse fra nodbeauty

Hello Sophie

Thankyou for this wonderful review glad to see you loved your order.

Kind regards

NODBEAUTY

Bedømt til 5 ud af 5 stjerner

Great company with morals

Super quick delivery always helpful and nice love the NODBEAUTY community and the mods on lives. Company that caters to everyone love the owner she’s incredible and so involved with customers. Products are always fab and I couldn’t afford them individually the company makes it possible every time!!!
Would tell anyone reading to buy I got a great saving on the website and on TikTok excited to place my next order

29. februar 2024
Uopfordret anmeldelse
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Besvarelse fra nodbeauty

Hey!

Thankyou so much for this wonderful review and we are so glad you loved your items :)!

NODBEAUTY

Bedømt til 1 ud af 5 stjerner

Competition win

August
No parcel / further communication
July
No parcel
June
Still no parcel

26th May saga started in jan
Guess what …. Still no parcel or replies . I’ve never known a company tell so many fibs / excuses . Looking at the reviews I’m not the only one . I have confirmed email address( and switched emails to give the benefit of the doubt ) confirmed address / checked my spam / confirmed just send anything ( products out of stock ) had patience as it’s bank holiday … we are now on bank holiday 4 ! Be warned

Shock still no parcel - my address has been confirmed ( several times ) I’ve allowed the time for another bank holiday ! I’ve changed email address to make sure that wasn’t the issue . This has gone on since Jan/ Feb . I’ve never known a company like it . So many excuses / fibs . Be warned
Update
Not received and I’ve been through this before my details are correct etc etc . The details you have are correct . I was told you had popped me out for express delivery and to let you know when it arrived .

Update
Totally forgot as life got busy . Decided to use my other email address , due to the “ issues “ with my other plus my social media . I tried to rectify one more time before going to ASA/ trading standards . Over a week ago I got an apology and a reply ! Items were getting sent by express delivery and guess what …. Still no products .

7 weeks today I ordered it . 11 days since the evri update that they were waiting on it ( see below ) nod beauty say it’s left them . I think I just need to realise it’s not coming and report to the relevant authorities .
Multiple things don’t add up. Lots of positive reviews , I really hope these are genuine customers and not the people that as per tik tok are part of PR .

Still stating waiting for parcel

6 days nearly 7 from the Evri message it’s still stating waiting for parcel ?

Thank you , can see that from Friday evening Evri are awaiting my parcel .

Update one week on .
No order received / no further communication / no reply to any emails / DM’s

Response to below . Thank you sounds like an email issue as I don’t have and no reply to the email I sent . This does not match the Instagram though see below . Please just substitute with anything .

As mentioned in my DM’s I’m now late giving to my niece for her 18th . As I mentioned before , perhaps I’m not a priority as I won the voucher /only paid a little towards .

15th of Feb
Hey!! Your parcel was dispatched xxx

I won a voucher on the 2nd of January with this company . I saw some bits and after a bit of following up received my code on the 30th of Jan . I placed an order on the 30th January using my voucher code and putting a few pounds extra to it . I’m yet to receive my order 5 weeks this Tuesday after placing . I was told a few weeks ago it had been dispatched ( despite my order status not changing ) I’ve also been told they’ve been busy .maybe it’s because I won via a competition I have had a different experience.

30. januar 2024
Uopfordret anmeldelse
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Besvarelse fra nodbeauty

Hey!

Thankyou so much for the review and we are so sorry to hear your experience - we dropped you a DM and email a little time back when you contacted in but didn’t have a response on the email - we will drop you another one with the one you provided to get this resolved as quick as possible.

2 of the items ordered where out of stock on a Shopify mistake and we had asked if you would like a substitute or refund :)!

We will email this again so we can get your order out to you asap as we were waiting on a response :)!

NODBEAUTY

Update

If you check your spam incase it’s gone into the junk mail section we had reached out but will try again :) your order was dispatched across :)!

Hello orders have left us your tracking information should update or show your order on the move soon :)!

Update

Hey!

We last sent you an email over a week ago asking to confirm your postcode and address before sent :) if you can check your emails please

Bedømt til 5 ud af 5 stjerner

I absolutely love my order

I absolutely love my order
The same lip plump is £69 online and I got it for a very small fraction of the original price .. then when i received my order there was a little present in the box which I was not expecting and it’s red to and it matches my hair ❤️ I was so shocked when I had two little boxes and thought surely this was a mistake but it wasn’t and was a little gift from nodbeauty.. the prices are good and the customer service is excellent and I buy alot online . Received it quickly to and I know you can’t help postage as Royal Mail are taking time at the moment .
Thanks so much I really love my
Red lippy and my lip plump xxx

21. februar 2024
Uopfordret anmeldelse
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Besvarelse fra nodbeauty

Hey!

Thankyou so much for this wonderful review and we are so glad you loved your items :)!

NODBEAUTY

Bedømt til 5 ud af 5 stjerner

Excellent value & quality products!

Had my 'mystery box' delivered yesterday and I am more than happy with everything I received. A wide selection of quality products and things which I will use frequently, excellently priced and the staff are a pleasure to deal with. I wouldn't hesitate to order from Nod Beauty again!

27. januar 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

10/10 service and products

Speedy delivery amazing customer service and fabulous team love watching them grow.
Orders arrived and the brands are better than expected high end luxury brands very expensive and a freebie which I didn’t expect from them.
I would rate NODBEAUTY and the boxes 10/10 so worth the money are the staff are incredible and helpful not to mention the packing is great!
Will order again
Cannot wait to watch you on TikTok next

4. januar 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

SCAM!!

SCAM!!! Do not order from this company as your order will NOT arrive and they will claim they have refunded you but they HAVE NOT! 2 months and counting :/

11. januar 2024
Uopfordret anmeldelse
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Besvarelse fra nodbeauty

Hey!

We have requested information as we have no order under this name or email?
Please could you respond back so we can help as quick as possible :)!

NODBEAUTY

Bedømt til 5 ud af 5 stjerner

This is my second time ordering from…

This is my second time ordering from NODBEAUTY and I love there products!! I only ordered two days ago and it came today so super chuffed it’s here for Christmas!! Such good quality skin care and make up and amazing prices!! I couldn’t recommend NODBEAUTY enough!! And if you love watching to see what others buy TikTok lives with NODBEAUTY are the ones to be watching you will be hooked Hahaah!! Can’t wait to order some more new make up bits in the new year. Thanks again xx

19. december 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

secret santa mystery giveaway xxxx

hey girl!! just wanted to say a massive thankyou for my secret santa mystery box i won on the tiktok live the other night❤️i added all the totals and it came to £204.50 and i literally got it for free, i don’t know how you do it🙈thankyou again, always loved your business and will continue to🫶🏼🫶🏼🫶🏼

9. december 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Fab!

Beautiful products well wrapped and quick delivery pleased with what I have and will buy again such good value for money with this company will be a long standing buyer from now

8. december 2023
Uopfordret anmeldelse
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Besvarelse fra nodbeauty

Hey!

Thank you so much for the review :)!

This has made our day!

NODBEAUTY

Dette er Trustpilot

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