Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
2,6
4 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Mijn ring was binnen 1 jaar kapot en dat konden ze helaas niet maken. Toen kwamen we overeen dat ik deze lokaal liet maken en dat zij de factuur van €30 zouden vergoeden. Tot nu toe blijft het stil aan de andere kant van de lijn, drie keer gemaild, maar nie mand mailt terug.
Op het begin erg vriendelijk maar beloftes worden niet nagekomen!
Very disappointed. Firstly I ordered a week or so before Black Friday so missed the huge discounts. I wouldn’t have minded but I received the ring on 20th November with a broken stone. Communication was slow and only today (22nd Dec) I received the repaired ring and it too has a broken stone. What was going to be a Christmas present is now an expensive white elephant. Will now return the ring again but have little hope of getting this resolved anytime soon.
Disappointed by Customer Service Despite Beautiful Product
I placed an order with NineTwoFive and received it on 03.10.2025. While the bracelet itself is absolutely beautiful and well-crafted, I was disappointed to find that other items included in my original order were missing.
I contacted customer service on the same day, expecting a prompt response as advertised on their website (24-hour support). However, I didn’t hear back until 05.10.2025, when a representative named Justin finally replied. He asked for photos of what I received, which I promptly sent — but since then, I’ve had no further communication or resolution.
This experience has left me frustrated and unsure of what to do next. The lack of follow-up and accountability is unacceptable, especially for a brand that positions itself as premium. This is by far the worst customer service I’ve encountered, and I sincerely hope NineTwoFive improves their support processes.
Until then, I would advise others to proceed with caution when ordering from this company.
I ordered a Chloé Paddington bag in july for about 200£ but they never sent it. Tried to contact them on their contact page on the website but they never replied so I contacted them on Instagram. There they said that they would refund me but never did.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
