The purchase and delivery was good and fast, but the trampoline broke within a few days. Ninefit will not support replacement at all. Very unhappy after spending a lot of money for what I thought wou... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Product took around 2 and a half weeks to arrive - not far off the two week estimated - product is of good quality, but not quite as pictured. The BFR arm bands look great - however the leg bands are... Se mere
Can't wait to go fishing to check out this cool SeaQualizer Descending Device. It is heartbreaking watching little snaps floating on the surface after unsuccessful release. Making these compulsory in... Se mere
Nine Fit - had exactly the product I needed and the quality was bang on. I was dubious initially but what has arrived was what was advertised- genuinely quality dance vinyl - online response and queri... Se mere
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 66 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
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Can't wait to go fishing to check out…
Can't wait to go fishing to check out this cool SeaQualizer Descending Device. It is heartbreaking watching little snaps floating on the surface after unsuccessful release. Making these compulsory in NZ would be a great change. Once I check it out I will be sure to spread the word. Watch this space... - thanks for quick shipping down under - excellent service.
Really easy and very prompt
Great rebounder
Great rebounder. We’re very happy with the purchase!
Good product and good tracking updates…
Good product and good tracking updates when requested.
I have received the wrong product
I have received the wrong product - metal bookshelves instead of the flotation aqua belt that I ordered, and when I try to phone the company the line cuts off immediately. I have e mailed the company as well. It seems others have had a similar experience- I wish I had researched this more before paying. I will be contacting my bank if I don’t receive an answer and reporting them

Besvarelse fra NineFit New Zealand
Great communication
It’s the first time I have used this…
It’s the first time I have used this site but Ninefit.nz definitely don’t disappoint the quality of their equipment is great shipping easy with no problems and I’m sure that there customer service would be great to so yes I highly recommend 💯respect 👍
Should have purchased a local`` product.
Initially I was not aware that the product was not available in New Zealand but was sent from overseas. The delay of a month in getting the article was not quite what I expected. On arrival the electric plug on the machine was not one that fits New Zealand's wall plug so I was faced with shopping around the find the right adapter before I could use it.
These issues were referred to the company, who took action to correct the problems that I experienced. Communication with the company has been excellent and much appreciated.

Besvarelse fra NineFit New Zealand
Good service from so far away from USA to NZ
Supplying a product from so far away at a competitive price, good quality, short time period for delivery. Thank you.
They recovered from the delay with…
They recovered from the delay with stock very quickly.
Unscrupulous company - avoid at all cost
I placed an order (NZ-NF#P484512799) for a rebounder from NineFit and chose them because I thought they were based in New Zealand. The website has a .co.nz suffix and there is an office address and phone number in Auckland.
I had read the returns and refund terms and conditions before ordering and understood that, should I need to return it, the shipping cost would only be covered if the product was incorrect or damaged.
After placing the order, I started getting shipping notifications from DHL and that is when I realised that the rebounder was being shipped from New Jersey, United States. The rebounder arrived and after a few uses I developed pain in my knee and foot. I already owned and regularly used a rebounder (albeit a noisy, spring-design one) so I knew it wasn’t the action of rebounding itself causing the issue but the new one had a softer bounce which didn’t suit the workouts I do. So, I wanted to return it.
After a few emails with Ninefit (a seemingly UK-based service team!) it was confirmed that I would need to pay for return shipping to the United States.
However, NOWHERE on the website does it say that the product would need to be returned to the United States and I think it is extremely misleading and unscrupulous of NineFit not to make this transparent. It is not outlined in the returns and refund policy or FAQs. As a customer it wasn't clear to me what the risk was. I genuinely thought when I placed the order that I would have had 14 days to return it to an Auckland address.
I am now left with little choice but to try to sell the rebounder here in NZ to recoup some of my costs. I suggested to NineFit that they update their website content so that other customers don’t experience what I have. But having now read reviews of the company (wish I’d done that before ordering!) I realise that this has happened to other people over the past 2 years!! So they clearly don’t give a ****. All I can say is avoid this company at all cost.

Besvarelse fra NineFit New Zealand
Delivery was fast and it's beautiful.
Love the paddle I brought and means I…
Love the paddle I brought and means I don't have to borrow from my pickleball friend. It has improved my game!
Nine Fit
Nine Fit - had exactly the product I needed and the quality was bang on. I was dubious initially but what has arrived was what was advertised- genuinely quality dance vinyl - online response and queries when I followed up on delivery were very quick and actioned straight away. Would definitely use again.
Quick service
Quick service, here in 7 days exactly what I was looking for
Informative pictures and specifications…
Informative pictures and specifications of product.
Tracking and delivery up to date and exact, delivered on time.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
