The course was interesting and helpful, although the required time for some of the sections is much too generous. This version is written more carefully and thoughtfully than earlier versions. The in-... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I was only about an hour into the course when it got stuck. It told me I completed the section, but no matter what I tried, it wouldn't progress me to the next section. Customer Service was no help. T... Se mere
While a lot of the material is repetitive a lot of it is worth reviewing. The only negative thing I would say about it is the amount of time that it takes to complete the course. There is no other par... Se mere
The course was clear informative and easy to understand. The tests on each module were fair not complicated and easy to pass if you paid attention to the courses. When a technical problem arose I was... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
New York Safety Council provides 100% online driver safety courses, including defensive driving and driver education approved by the New York State Department of Motor Vehicles (NYS DMV). We make it simple for learners to meet licensing requirements, reduce points from their driving record and save on car insurance.
Kontaktoplysninger
313 West Main Street, 12953, Malone, USA
- 877-689-0674
- newyorksafetycouncil.com
3,9
God
268 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra New York Safety Council
Thank you for your feedback, Laverne. We're truly sorry that getting started felt more difficult than it should have — that's not the experience we want for you. We've gone ahead and issued a full refund on your behalf. Please allow 3–5 business days for it to be reflected on your end. We sincerely apologize for the inconvenience and appreciate your patience.
Couldn’t go beyond the first module
8. juli 2026
Besvarelse fra New York Safety Council
Thank you for letting us know about this issue. We're sorry to hear you weren't able to progress past the first module — that's not the experience we intend. Your concern has been escalated internally and our team will be reaching out to you directly.
Besvarelse fra New York Safety Council
Hi Gail! We took a look at your account and wanted to clear things up — your course wasn't locked out. It simply hadn't been started yet and was close to expiring, so we went ahead and reset it for you. You now have 30 more days to complete the course, and it's all ready and waiting for you to log in and give it a try! We hope you enjoy it. If you run into any questions or concerns along the way, please don't hesitate to reach out to us at supportspecialist@certus.com — we're happy to help!
It was easy to follow
It was easy to follow, understandable and made a lot of sense. I also liked that I could start and stop when I got tired or needed to attend to something else and didn't have to start from the beginning.
6. juni 2026
Besvarelse fra New York Safety Council
Thank you so much, Donna! We're so glad the course was easy to follow and that the flexible format worked well for you — being able to pause and pick back up right where you left off is one of our favorite features too. We appreciate you sharing your experience!
The experience was very easy and I like…
The experience was very easy and I like that I could stop and then come back to finish if I needed to.
20. juni 2026
Besvarelse fra New York Safety Council
Thank you, John! That flexibility to stop and come back is something we know makes a real difference, and we're glad it worked well for you. Thanks for choosing New York Safety Council!
Cut the advertising!
I took away one star because of the targeted advertising at the end. You SHOULD NOT give those other insurance companies access to our information, or at least make investigating them optional. This is supposed to be a learning opportunity, not a commercial venture. The course itself was very good.
15. juli 2026
Besvarelse fra New York Safety Council
Thank you for the feedback, Liz! We're sorry to hear that the experience at the end of the course wasn't what you expected — we completely understand your concern about privacy, and we appreciate you bringing it to our attention. We're glad to hear the course itself was very good, and we'll make sure your feedback is shared with our team. We truly appreciate you taking the time to share your thoughts!
It was easy to follow and the…
It was easy to follow and the instructions were clear and interesting
4. juli 2026
Besvarelse fra New York Safety Council
Thank you so much, Linda! We're thrilled to hear you found the course easy to follow and the instructions clear and interesting — that's exactly what we strive for. We appreciate you taking the time to share your experience and hope to see you again!
The process was easy and relatively…
The process was easy and relatively quick. Being able to take the course on line was very convenient.
14. juli 2026
Besvarelse fra New York Safety Council
Thank you, Liam! We're so glad you found the process easy and quick — and that the online format made it convenient for you. We appreciate you choosing New York Safety Council and hope to serve you again!
The most difficult part for me was…
The most difficult part for me was figuring out how to voice activate. My granddaughter knew immediately how to help.
16. juli 2026
Besvarelse fra New York Safety Council
Thank you, Catherine! We love that your granddaughter was able to jump right in and help — sounds like you have a great tech support team at home! We're so glad you were able to get started, and we appreciate you taking the time to share your experience with us.
Great
Very informative and well organized.
There seemed to be a password recognition issue but easy change.
6. juli 2026
Besvarelse fra New York Safety Council
Thank you so much! We're glad you found the course informative and well organized. We appreciate the heads-up on the password recognition issue — glad it was a quick fix! Thanks for sharing your experience with us.
the name on my account was wrong and…
the name on my account was wrong and because i started the course they refused to change the name or give me a refund THEIR ADVICE was to start over and buy it again/
2. juli 2026
Besvarelse fra New York Safety Council
Thank you for sharing your experience, Joanna. We sincerely apologize for the frustration this caused — that's not the experience we want for our customers. Your concern has been escalated internally, and we will be reaching out to you directly to make this right.
I told you everything in the survey
5. juli 2026
Besvarelse fra New York Safety Council
Thank you for taking the time to share your feedback, Renee. We're sorry to hear your experience didn't meet your expectations, and we truly appreciate you letting us know. We'll make sure your feedback reaches the right team.
Besvarelse fra New York Safety Council
Thank you, Annette! We're so glad the online format worked well for you — convenience is a big part of what we strive for. We appreciate you choosing New York Safety Council and hope to see you again!
Besvarelse fra New York Safety Council
Thank you, Mohammed! We really appreciate the kind words — so glad to hear you had a great experience. We hope to see you again!
Time to change this course delivery…
Time to change this course delivery platform. An interactive, video enhanced course rather than a mono voice with far too much information would greatly help to achieve the goal.
I would pay more for a better educational experience.
I am a senior driver participating for an insurance discount. My background and informational needs differ from a teenager or younger inexperienced driver.
I would not recommend this course to others. My insurance company should investigate other platforms for my specific educational needs.
14. juli 2026
Besvarelse fra New York Safety Council
Thank you for taking the time to share such detailed feedback, Ann. We sincerely apologize that the course delivery didn't meet your expectations — your perspective as a senior driver is genuinely valuable to us. We're sorry for the inconvenience, and we'll make sure your feedback is shared with our team.
The course was easy to take
The course was easy to take, and I got it done with a minimum of hassle ...
16. juni 2026
Besvarelse fra New York Safety Council
Thank you, Philip! Easy and hassle-free is exactly what we aim for — we're so glad it came together that way for you. We appreciate you choosing New York Safety Council!
They answered all questions quickly and…
They answered all questions quickly and helped immediately in a joyful way.
15. juli 2026
Besvarelse fra New York Safety Council
Thank you so much for the kind words, Julie! We're thrilled to hear you had a positive experience and truly appreciate you taking the time to share your feedback. We look forward to serving you again!
Simplicity of the process
20. juni 2026
Besvarelse fra New York Safety Council
Thank you so much for the kind words, Daniel! We're thrilled to hear you had a positive experience and truly appreciate you taking the time to share your feedback. We look forward to serving you again!
When I registered and logging in…
When I registered and logging in orginally the site was not accepting my licence number, I recently received a new log in and took half the course last night and was planning on resuming this evening and I receded a note saying my time is up and I need to repay. Please help me and open the site for me to finish the course.
receipt #5392267
15. juli 2026
Besvarelse fra New York Safety Council
Hi Diane, thank you for reaching out. The course does have a 30-day access window, and it appears yours expired during that time. We've gone ahead and reset your course as a courtesy, giving you a fresh 30-day window to complete it. We're also happy to help get you back to where you left off — we'll be emailing you with next steps so we can get this done as smoothly and quickly as possible!
Easy and inexpensive
12. juli 2026
Besvarelse fra New York Safety Council
Thank you for the wonderful feedback, Dennis! We're so glad the experience was easy and convenient — that's exactly what we aim for. We look forward to seeing you again!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.