I spent months researching a mattress in a box. I have hip & back pain from Injuries & was very concerned a mattress wouldn't support me enough or be suitable for my sleep style. I prefer a firm... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Delivery was fast, customer service was excellent and the dehumidifier is a game changer for me. So glad I don’t have to worry about mould growing on my belongings. It is very portable and is easy to... Se mere
Virksomheden har svaret
Great mattress for the Price. Easy to set up and body feels better. Customer service was handy. Preferred to use my visa gift cards for thd purchase which was not available, Overall great product.
Super fast delivery and we live in semi regional NSW. Communication was excellent. The bed itself came out of the box in the morning and we slept on it that night. I used to be a plush mattress fan bu... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Newentor Australia
Skrevet af virksomheden
Newentor | Care for your sleep💙
📍Since 2018
📍Here we are in Australia
newentor.com.au
Studies have shown that physical health and comfortable sleep are inextricably linked. We make each of our products with love and science and without any harmful substances.
We're for everyone!
Just like our own experience, we make countless improvements to each product after experiencing it ourselves; that's why we make sure that each of our products can actually help everyone who has an uncomfortable night's sleep due to an improperly fitted mattress.
We're affordable
It's important to us that we help as many sleepers as possible. Our prices can be very favourable. At the same time, we offer Afterpay for those who want to benefit before they pay!
We're Committed
We are committed to caring for and helping every sleeper. We exist to help sleep and body pain improve.
📍Since 2018
📍Here we are in Australia
newentor.com.au
Studies have shown that physical health and comfortable sleep are inextricably linked. We make each of our products with love and science and without any harmful substances.
We're for everyone!
Just like our own experience, we make countless improvements to each product after experiencing it ourselves; that's why we make sure that each of our products can actually help everyone who has an uncomfortable night's sleep due to an improperly fitted mattress.
We're affordable
It's important to us that we help as many sleepers as possible. Our prices can be very favourable. At the same time, we offer Afterpay for those who want to benefit before they pay!
We're Committed
We are committed to caring for and helping every sleeper. We exist to help sleep and body pain improve.
Kontaktoplysninger
Australien
- service@newentor.com.au
- newentor.com.au
4,3
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Superior product!
Newentor Australia is a professional and communicative business with exceptional customer service. I purchased a mattress that lives up to the company reputation. So happy with my mattress!
Shipping was seamless and arrived quickly. I am sleeping so well and my back and joints feel so much relief! Product quality is above the modest price range making it the perfect option! I highly recommend purchasing a Newentor mattress! DB Sydney
30. marts 2026
Besvarelse fra Newentor Australia
Thank you for taking the time to share your experience! We're thrilled you're happy with the mattress and appreciate your support. Don't hesitate to reach out if you need anything!
Best topper for my spinal injury
It was a non-confusing web site to navigate from beginning to end. Information about product was easy to find,read & was informative. Prices were very good & they expedite items quickly. The whole transaction was impressive. The best part of my online shopping experience was how brilliant & comfortable my mattress topper is.
30. marts 2026
Besvarelse fra Newentor Australia
We're delighted to hear you love your purchase! Your satisfaction means everything to us. Thanks for choosing Newentor—we're here whenever you need us!
Incredibly soft yet supportable
Incredibly soft yet supportable. One of the best mattresses !
30. marts 2026
Besvarelse fra Newentor Australia
Thank you for taking the time to share your experience! We're thrilled you're happy with the mattress and appreciate your support. Don't hesitate to reach out if you need anything!
Excellent customer service.
1. april 2026
Besvarelse fra Newentor Australia
Thanks for the wonderful review about our customer service!We really appreciate it and hope you love your purchase.
Perfect for me and my needs.
30. marts 2026
Besvarelse fra Newentor Australia
We're delighted to hear you love your purchase! Your satisfaction means everything to us. Thanks for choosing Newentor—we're here whenever you need us!
Besvarelse fra Newentor Australia
We're delighted to hear you love your purchase! Your satisfaction means everything to us. Thanks for choosing Newentor—we're here whenever you need us!
Easy to deal with.
Quick delivery. Good price.Easy instructions and restful sleep.
Many thanks Newenter.
24. marts 2026
Besvarelse fra Newentor Australia
We're delighted to hear you love your purchase! Your satisfaction means everything to us. Thanks for choosing Newentor—we're here whenever you need us!
The most comfortable mattress topper
Wonderful mattress topper that only took a week to arrive .Easy to unpack from box .We let the mattress expand for 24 before lying on it .We have had the most comfortable night's sleep since using it.The mattress topper really makes a difference.
25. marts 2026
Besvarelse fra Newentor Australia
We're delighted to hear you love your purchase! Your satisfaction means everything to us. Thanks for choosing Newentor—we're here whenever you need us!
Besvarelse fra Newentor Australia
We're delighted to hear you love your purchase! Your satisfaction means everything to us. Thanks for choosing Newentor—we're here whenever you need us!
Have mm and was hoping this bed would…
Have mm and was hoping this bed would improve my ability to sleep. But unfortunately no
20. marts 2026
Besvarelse fra Newentor Australia
Thank you for your feedback. We’re sorry the mattress didn’t meet your needs. If you have any further needs, please contact our team and we will jointly explore a more suitable solution. We are always ready to assist you!
Good Investment
Good Investment
I purchased a 5 cm Topper, and two pillows for a recently bought new mattress (wasn’t aware of Newentor mattresses then).I am impressed with the pilow comfort and the opportunity to configure them to your preferred height.
I use the topper on the mattress, but I also tried it directly on a carpeted floor for a few nights, and I’m perfectly comfortable either way.
16. marts 2026
Besvarelse fra Newentor Australia
We're delighted to hear you love the pillows! Your satisfaction means everything to us. Thanks for choosing Newentor—we're here whenever you need us!
Purchased a mattress
Purchased a mattress, it was way to hard. Emailed about my refund that they advertise, they said I need to trial it for 30 days first. After 30 days, I asked for my refund. They said someone would contact me from the Salvos to collect it. No one contacted me so I had to contact Newentor again myself. Newenter said I am outside the pick up zone for the Salvos and I will need to donate/dispose of the mattress myself and provide evidence before receiving my refund. Very dissapointing customer service. Newentor, you promote yourselves for 120 day refund but make customers jump through hoops to actually receive the refund. Will not be shopping here EVER again or recommending your store to anyone.
14. april 2026
Uopfordret anmeldelse
Besvarelse fra Newentor Australia
We sincerely apologize for disappointing you. We understand how frustrating and inconvenient the return and exchange process has been for you. Our promised 120-night free trial is definitely not just an empty promise. Once you send us the proof of disposal or donation, we will process your full refund immediately upon verification. We are truly sorry for this unpleasant experience and hope we can have the chance to regain your trust.
Good customer service and timely…
Good customer service and timely delivery.
The sleeping in this mattress so far comfortable.
19. marts 2026
Besvarelse fra Newentor Australia
Thank you for taking the time to share your experience! We're thrilled you're happy with the mattress and appreciate your support. Don't hesitate to reach out if you need anything!
High quality product and speedy delivery
23. marts 2026
Besvarelse fra Newentor Australia
We're delighted to hear you love your purchase! Your satisfaction means everything to us. Thanks for choosing Newentor—we're here whenever you need us!
This mattress topper is exactly as…
This mattress topper is exactly as described. Very comfortable and best sleep ever. Highly recommended for softening a mattress that is too hard, but still gives you the back support you need.
18. marts 2026
Besvarelse fra Newentor Australia
We're delighted to hear you love your purchase! Your satisfaction means everything to us. Thanks for choosing Newentor—we're here whenever you need us!
Besvarelse fra Newentor Australia
We're delighted to hear you love your purchase! Your satisfaction means everything to us. Thanks for choosing Newentor—we're here whenever you need us!
Newentor Memory Foam Mattress Topper… Newentor Memory Foam Mattress Topper Ver good, I bought 10cm one firm and support my lower back
Newentor Memory Foam Mattress Topper Ver good, I bought 10cm one firm and support my lower back, on time delivery
19. marts 2026
Besvarelse fra Newentor Australia
We're delighted to hear you love your purchase! Your satisfaction means everything to us. Thanks for choosing Newentor—we're here whenever you need us!
Great pillow that is helping my neck…
Great pillow that is helping my neck pain whilst sleeping.
19. marts 2026
Besvarelse fra Newentor Australia
We're delighted to hear you love your purchase! Your satisfaction means everything to us. Thanks for choosing Newentor—we're here whenever you need us!
Besvarelse fra Newentor Australia
We're delighted to hear you love your purchase! Your satisfaction means everything to us. Thanks for choosing Newentor—we're here whenever you need us!
Quick delivery & Comfortable Product
the mattress was delivered quickly and is very comfortable
23. februar 2026
Besvarelse fra Newentor Australia
Thank you for taking the time to share your experience! We're thrilled you're happy with the mattress and appreciate your support. Don't hesitate to reach out if you need anything!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.