Excellent vape, the best! I have storz & bickel mighty plus, venty and the volcano and the Nectar hex beats all of them, it's great you can change the battery so you've always got power with extra b... Se mere
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Se, hvad kunderne siger
Fantastic customer service! My vape failed after more than one year and they replaced it under warranty without any problems....very helpful indeed....
Virksomheden har svaret
The refilling rig is an absolutely essential accessory to the Hex dosing system. Save yourself hassle & get one.....simple loading when you're suffering is great, no fiddling about just put your medic... Se mere
Virksomheden har svaret
Order sat for almost 6 months. No follow-up unless I emailed them several times. Kept giving vague answers to when it would eventually be fulfilled. Products are great, but fulfillment needs work.
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Nectar (Dry Herb Vaporizers) was founded with the sole purpose of providing the healthiest means of responsibly enjoying and utilising nature’s medicines through the use of hardware such as vaporizers, whilst completely avoiding the consumption of toxins and carcinogens. Nectar products are becoming increasingly popular and are setting themselves as a gold standard in product quality. Our dry herb vaporizers and rosin press products are made with high quality materials and offer empowering experiences for those looking for premium and discreet devices whilst avoiding the sometimes-unavoidable premium costs.
Kontaktoplysninger
Southgate Office Village, 286A Chase Road, N14 6HF, London, Storbritannien
- 020 7050 0737
- info@nectarmedicalvapes.com
- nectarmedicalvapes.com
4,4
Fremragende
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Nectar’s Suite of Devices: A Journey of Trust and Quality
My journey with Nectar began with the purchase of the Honeybee device, which quickly became my favorite 510 device among several brands I’ve tried. The heated chamber function is a standout feature that I absolutely adore.
The impressive performance of the Honeybee piqued my curiosity about Nectar’s other offerings, leading me to discover the Hex vaporizer. The team’s professional and prompt responses to my inquiries via WhatsApp instilled in me the confidence to make the purchase. Having used the pen multiple times, I can attest to its excellence—it rivals, if not surpasses, its main competitor (priced at £399), with its rapid heating capability.
Encouraged by my positive experiences with Nectar’s devices and their stellar customer service, I’ve recently acquired the Hive device for my wife, who prefers milder oils. I’m optimistic that it will live up to the high standards set by its predecessors.
Next on my list are the Guru Club and the refill grinder. A heartfelt thank you to Nectar for all the support and assistance provided.
11. april 2024
Uopfordret anmeldelse
Besvarelse fra Nectar Medical Vapes | Dry Herb Vaporizers
Hi there!
Thank you so much for taking the time to share your journey with Nectar—it truly warms our hearts to hear about your positive experiences with our products!
We're thrilled to hear that the Honeybee has become your favorite among the 510 devices you've tried. That heated chamber function really does add an extra layer of enjoyment, doesn't it?
It's fantastic to know that your positive experiences with the Honeybee led you to explore more of what Nectar has to offer, and we're delighted that the Hex vaporizer has lived up to your expectations. Our team is always here to provide prompt and professional assistance, so we're glad to hear that your interactions with us via WhatsApp were helpful in making your purchase decision.
We're honored that you've chosen to trust us with your wife's vaping needs by selecting the Hive device for her. We're confident she'll love it just as much as you've loved your Nectar devices!
And wow, it sounds like you have an exciting lineup planned with the Guru Club and the refill grinder next on your list. We can't wait for you to experience those!
Thank you again for your kind words and for being a part of the Nectar family. If you ever need anything, whether it's product advice or just a friendly chat, don't hesitate to reach out to us via Email or WhatsApp. We're here for you!
All the best,
product didn't work and can't get in…
product didn't work and can't get in contact with anyone to help
28. marts 2024
Besvarelse fra Nectar Medical Vapes | Dry Herb Vaporizers
Hi Mollie,
I'm so sorry to hear that you're experiencing trouble with our product, and I completely understand how frustrating it must be not to get the assistance you need. Your satisfaction is incredibly important to us, and we want to make things right for you as soon as possible.
Please accept my sincerest apologies for any inconvenience this has caused you. I'd be more than happy to assist you personally. Could you please reach out to us via Email or WhatsApp? I'll do everything I can to help resolve the situation for you and I assure you that we're committed to finding a solution that works for you.
Looking forward to hearing from you soon and turning this experience around!
Kind regards,
Un incubo
Il 19/02/2024 ordino una custodia e un bubbler, mi rispondono che la custodia è out of stock e che ci vorranno 2 settimana per averla e mi chiedono se voglio prima il bubbler e poi la custodia o un rimborso.
Rispondo che va bene dividere in due l'ordine.
Da lì in poi mail, messaggi whatsapp e mesi di attesa.
Il 29/2 si dimenticano già di me, arriva il bubbler e fine.
La settimana scorsa mi rispondono che si sono dimenticati il mio rimborso.
A oggi non so ancora se mi hanno rimborsato o altro.
Dopo varie scuse non so ancora niente .
Almeno una custodia potevate mandarmela, altro che scuse.
E niente vedremo cosa succederà.. se avranno la decenza di non arrivare a 2 mesi di attesa.
Roba da matti.
Mai più !
8. april 2024
Uopfordret anmeldelse
Besvarelse fra Nectar Medical Vapes | Dry Herb Vaporizers
Ciao Luca,
Ci scusiamo profondamente per l'inconveniente che ciò ti ha causato. Siate certi che siamo qui per aiutarvi in ogni modo possibile. Ti invitiamo a contattarci via e-mail o WhatsApp per consentirci di aiutarti ulteriormente a trovare una soluzione a questo problema.
Restiamo in attesa della vostra risposta.
Distinti saluti,
Really enjoy the nectar products
Really enjoy the nectar products, have used these for some time now, good service good products and an excellent and helpful support, thank you and would recommend these.
11. februar 2024
Uopfordret anmeldelse
Besvarelse fra Nectar Medical Vapes | Dry Herb Vaporizers
Hi Christopher,
Thank you so much for taking the time to share your feedback! We're thrilled to hear that you've been enjoying our Nectar products for quite some time now. It's always wonderful to know that our customers are happy with both the quality of our products and the service they receive. We take pride in providing excellent support, so it's fantastic to hear that you found it helpful. Your recommendation means a lot to us! If you ever have any questions or need assistance in the future, please don't hesitate to reach out to us via email or WhatsApp. Thanks again for your support!
All the best,
Incredible customer service and products
This company go above and beyond when it comes to ensuring their customers are happy. The products themselves are brilliant and affordable, but the cherry on top is how responsive, helpful and friendly the customer support are. Highly highly recommend Nectar.
6. april 2024
Uopfordret anmeldelse
Besvarelse fra Nectar Medical Vapes | Dry Herb Vaporizers
Hi Mr Alikhanizadeh,
Thank you so much for your kind words and glowing feedback! We're thrilled to hear that you've had such a positive experience with us. Ensuring our customers are happy is our top priority, so it's incredibly rewarding to hear that you feel we go above and beyond in that regard. We're delighted that you love our products and finding them both brilliant and affordable. And as for our customer support team, we couldn't be happier that they've been able to assist you in a responsive, helpful, and friendly manner. Your recommendation means the world to us! If there's ever anything else we can do to enhance your experience, please don't hesitate to reach out to us via email or WhatsApp. Thanks again for choosing Nectar!
All the best,
Besvarelse fra Nectar Medical Vapes | Dry Herb Vaporizers
Hi Anna,
Thank you so much for your kind words! We're thrilled to hear that you're enjoying both our product and our client service. It's our goal to provide the best experience possible, and it means a lot to us to know that we're hitting the mark. If you ever need anything else or have further feedback, please don't hesitate to reach out to us via email or WhatsApp. We're here to help!
All the best,
11mois sans fumer...
11mois sans fumer.... merci .SAV excellent j ai eu un nouveau en quelques jours après une panne . Goût top .pile interchangeable. Je tourne avec 4 piles rechargeables. Et 240° vraiment à la limite de la combustion .après bientôt un an je reste en dessous de 225 .et en cas de galère n importe quel chargeur de smartphone et c est reparti même en charge. J ai presque envie de devenir vendeur j ai converti quelques potes déjà. Merci l équipe
5. april 2024
Uopfordret anmeldelse
Besvarelse fra Nectar Medical Vapes | Dry Herb Vaporizers
Salut!
C'est fantastique à entendre ! Félicitations pour 11 mois sans fumée : c'est une réalisation majeure ! Nous sommes ravis que vous appréciez votre expérience avec notre produit et que notre service après-vente ait répondu à vos attentes. C'est formidable d'apprendre que vous trouvez la batterie interchangeable pratique et que vous avez pu maintenir vos réglages de température préférés. De plus, c'est génial que vous ayez pu partager votre expérience positive avec des amis. Merci beaucoup pour votre soutien et vos aimables paroles, cela signifie tout pour nous ! Si jamais vous avez besoin d'autre chose, n'hésitez pas à nous contacter par e-mail ou WhatsApp. Continuez vos progrès incroyables !
Tous mes vœux,
Es el mejor de cuatro vaporizadores que…
Es el mejor de cuatro vaporizadores que he tenido. Sin duda. Y el más discreto y elegante.
5. april 2024
Uopfordret anmeldelse
Besvarelse fra Nectar Medical Vapes | Dry Herb Vaporizers
Hola Antonio,
¡Muchas gracias por tus comentarios! Me alegra saber que te encanta tu experiencia con el vaporizador con nosotros. Ser considerado el mejor de cuatro vaporizadores es todo un cumplido y me alegra poder ofrecerle un producto discreto y elegante que se adapte a sus necesidades. Si alguna vez tiene alguna pregunta o necesita más ayuda, no dude en comunicarse con nosotros por correo electrónico o WhatsApp. ¡Feliz vapeo!
Mis mejores deseos,
Great product and great customer…
Great product and great customer service!! Excellent
4. april 2024
Uopfordret anmeldelse
Besvarelse fra Nectar Medical Vapes | Dry Herb Vaporizers
Hi Federico,
Thank you so much for your kind words and positive feedback! We're thrilled to hear that you're happy with both our product and our customer service. Your satisfaction is our top priority, and we're always here to help in any way we can. If you have any questions or need assistance in the future, don't hesitate to reach out via email or WhatsApp. Thanks again for choosing us!
All the best,
The Nectar Platinum herb vaporizer is…
The Nectar Platinum herb vaporizer is an excellent choice, really. I've been using it lately and I'm impressed with how easy it is to get the most out of it. The size is perfect, it's not bulky at all and it has a super elegant design, so I can take it everywhere without attracting much attention.
The best thing about it is how well it vaporizes the herbs. It extracts all those flavors and effects effortlessly, and you don't even need to be an expert in the field. The controls are so simple that even my grandmother could use them without any problems. Plus, you can tell it's well built, so I know it's going to last me a long time.
In summary, if you're looking for a vaporizer that's easy to use, portable, and does an excellent job, the Nectar Platinum is the perfect choice.
4. april 2024
Uopfordret anmeldelse
Besvarelse fra Nectar Medical Vapes | Dry Herb Vaporizers
Hi Raul,
Thank you so much for taking the time to share your feedback on the Nectar Platinum herb vaporizer! It's wonderful to hear that you're enjoying your experience with it.
I'm thrilled to hear that you find the size and design to be just right for your needs. Portability and discretion are definitely important factors when it comes to vaporizers, and it sounds like the Nectar Platinum hits the mark.
It's fantastic to hear that you're impressed with how well it vaporizes the herbs and brings out their flavors and effects effortlessly. And I couldn't agree more about the importance of user-friendly controls – it's great that even your grandmother could navigate them easily.
Lastly, durability is key when investing in a vaporizer, so it's reassuring to know that you feel confident in the build quality of the Nectar Platinum.
Your summary captures the essence of what makes the Nectar Platinum a standout choice perfectly. Thank you again for sharing your thoughts and if you need anything else, please reach out to us via email or WhatsApp.– happy vaping!
All the best,
Amazing support team, issue resolved…
Great support team who resolved my issues efficiently and very fast too, 10/10
15. marts 2024
Uopfordret anmeldelse
Besvarelse fra Nectar Medical Vapes | Dry Herb Vaporizers
Hi Adam,
That's fantastic to hear! Thanks a bunch for taking the time to share your experience with us. Our support team is all about making sure you're well taken care of, so it's really rewarding to know they hit the mark for you. If you ever need anything else or have more feedback, we're always here and eager to assist via email or WhatsApp. Cheers to smooth resolutions and top-notch service!
All the best,
I love the product
I love the item itself but when it started not working properly the assistant was very helpful and prompt with reply’s. From the first time I had to contact nectar they were very helpful with answering questions about the problem and I could show a video. They also shared a video on how to deal with the issue. With the use of WhatsApp the communication is easy. Over all the staff were friendly informative and helpful at every stage. They sent out a replacement.
4. april 2024
Uopfordret anmeldelse
Besvarelse fra Nectar Medical Vapes | Dry Herb Vaporizers
Hi Tracy!
Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you love the item itself and that our team was able to assist you promptly when you encountered an issue. It's fantastic to know that our customer service team was helpful and informative throughout the process, from answering your questions to providing guidance through videos.
We're glad that you found communication via WhatsApp easy and that our staff were friendly and helpful at every stage of your experience. Ensuring that our customers are satisfied and supported is always our top priority, so we're delighted to hear that we were able to meet your expectations.
If you ever have any further questions or need assistance in the future, please don't hesitate to reach out via email or WhatsApp. We're always here to help!
All the best,
Decent little item
Decent little item. The guarantee is worth registering as I have had an issue with 2 vapes. However the customer service is excellent and I’ve received a replacement on both occasions without issue. Friendly service too 🙏
4. april 2024
Uopfordret anmeldelse
Besvarelse fra Nectar Medical Vapes | Dry Herb Vaporizers
Hi Anne,
Thank you so much for your feedback! We're thrilled to hear that you found our guarantee helpful and that you've had positive experiences with our customer service team. Ensuring your satisfaction is our top priority, and we're here to assist you whenever you need us. We appreciate your support and look forward to continuing to provide you with friendly service and reliable products. If you ever have any further questions or concerns, don't hesitate to reach out via email or WhatsApp.. 🙏
All the best,
Excellent product and amazing team of…
Excellent product and amazing team of Staffs. Always on hand to help, nectar honey bee 2.0 broken So I messaged Nectar customer support on WhatsApp business. The team got back to me straight away after confirming warrantee registration they sent over replacement Came the next day. Can’t thank them enough.
1. marts 2024
Uopfordret anmeldelse
Besvarelse fra Nectar Medical Vapes | Dry Herb Vaporizers
HI Hoan,
That's fantastic to hear! Thank you so much for taking the time to share your experience with us. We're thrilled that you found our product excellent and our team amazing. Providing top-notch customer service is always our priority, and it's wonderful to know that we were able to promptly assist you with your Nectar Honey Bee 2.0. We're glad we could swiftly resolve the issue for you and that you received your replacement so quickly. Your satisfaction is truly our greatest reward. If you ever need anything else, don't hesitate to reach out via email or WhatsApp. We're always here to help!
All the best,
Great product and customer service to match
I got a nectar gold a while ago and they're really tidy discreet units for a reasonable price. UK based company which made everything a lot easier for me. Other overseas brands present extra logistical issues with returns/contact. They really do honour any replacements you need while in warranty. Easy to get in touch with on WhatsApp too.
Strongly recommend.
1. februar 2024
Uopfordret anmeldelse
Besvarelse fra Nectar Medical Vapes | Dry Herb Vaporizers
Hey Joe!
Thank you so much for taking the time to share your feedback with us! It's fantastic to hear that you've had such a positive experience with Nectar Gold. It's great to know that they offer tidy and discreet units at a reasonable price, and being a UK-based company certainly adds to the convenience factor.
It's reassuring to hear that they handle replacements promptly and honor warranties without any hassle. And the fact that they're easy to reach via WhatsApp is definitely a plus in today's fast-paced world.
Your recommendation means a lot, and we truly appreciate you spreading the word about your positive experience. If you ever need anything else or have further feedback, feel free to reach out to us via email or WhatsApp. We're always here to help!
All the best
Friendly staff who were happy to help…
Friendly staff who were happy to help and advise a novice user. Very fast replying when I had questions or queries. Device is exactly what I was looking for
Very happy
25. marts 2024
Besvarelse fra Nectar Medical Vapes | Dry Herb Vaporizers
Hi Karev,
Thank you so much for your wonderful feedback! We're thrilled to hear that our staff made your experience enjoyable and helped you navigate through everything as a novice user. Providing excellent customer service is always our priority, and we're delighted that we could assist you promptly with any questions or concerns you had. It's fantastic to know that the device you purchased is exactly what you were looking for! If you ever need anything else or have more questions in the future, please don't hesitate to reach out to us via WhatsApp or Email. We're here to help!
All the best,
Can't speak highly enough about this…
Can't speak highly enough about this company and their product.
Purchased a Nectar Platinum last September.
Been working really well until two (probably) related problems:
1. struggling to get the micro-USB charging point to charge
2. on switching the product on, it would occasionally switch off
Diagnosed point 2 as a fault with the battery cover not being tight enough and so electric charge was constantly disconnecting.
Contacted the company, quoting my warranty details. Replacement brand new Platinum shipped to me without quibble once I had sent them a video of the fault.
Few bits of advice for new users:
1. make sure you register for the warranty
2. invest in a spare battery and separate charger. This avoids micro-USB connection issues being a problem with charging
3. have found that concentrates are better to use than dry herb - especially less cleaning required.
Overall a great product for newbies to vaping like me. And a company who seem keen to look after their customers.
11. marts 2024
Uopfordret anmeldelse
Besvarelse fra Nectar Medical Vapes | Dry Herb Vaporizers
Hi Tony,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you've been enjoying your Nectar Platinum overall, despite encountering a couple of hiccups along the way.
It's fantastic to hear that our customer service team was able to swiftly address your concerns and provide you with a replacement unit hassle-free. Ensuring our customers are satisfied and supported is always our top priority.
Your advice for new users is invaluable, and we appreciate you sharing it with the community. Registering for the warranty, investing in spare batteries, and opting for concentrates are certainly excellent tips to enhance the vaping experience.
We're delighted to have you as a part of the Nectar family, and we're here for you every step of the way. Should you have any further questions or need assistance in the future, don't hesitate to reach out to us via WhatsApp or Email. Happy vaping!
All the best,
Power bank + batterys
Ordered power bank with battery’s for hex arrived quickly and a game changer for my vape
7. marts 2024
Uopfordret anmeldelse
Besvarelse fra Nectar Medical Vapes | Dry Herb Vaporizers
Hi Robert,
Thank you so much for sharing your experience with our power bank! We're thrilled to hear that it arrived quickly and has been a game changer for your vape. Ensuring our customers have reliable power sources for their devices is one of our top priorities, and we're glad to have met your expectations. If you have any questions or need further assistance, feel free to reach out via WhatsApp or Email. Happy vaping!
All the best,
Prodotti di qualità e assistenza TOP
7. marts 2024
Uopfordret anmeldelse
Besvarelse fra Nectar Medical Vapes | Dry Herb Vaporizers
Ciao Davide,
Grazie mille per aver dedicato del tempo per lasciare una recensione così brillante! Siamo entusiasti di sapere che sei soddisfatto sia della qualità dei nostri prodotti che dell'assistenza che hai ricevuto. Fornire un'assistenza di prim'ordine ai nostri clienti è sempre la nostra priorità ed è meraviglioso sapere che i nostri sforzi vengono apprezzati. Se hai domande o hai bisogno di assistenza in futuro, non esitare a contattarci tramite WhatsApp o e-mail. Siamo qui per aiutare!
Ti auguro il meglio,
Besvarelse fra Nectar Medical Vapes | Dry Herb Vaporizers
Dear Piero,
Thank you so much for your brief yet glowing review! We're thrilled to hear that you had such a positive experience with us.
Customer satisfaction is our ultimate goal, and your feedback encourages us to keep up the good work. If there's ever anything else we can assist you with or if you have any questions in the future, please feel free to reach out via email or WhatsApp. We're here to help and ensure that your experience with us remains top-notch.
Thanks again for your support!
All the best,
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