Excellent vape, the best! I have storz & bickel mighty plus, venty and the volcano and the Nectar hex beats all of them, it's great you can change the battery so you've always got power with extra b... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Fantastic customer service! My vape failed after more than one year and they replaced it under warranty without any problems....very helpful indeed....
Virksomheden har svaret
The refilling rig is an absolutely essential accessory to the Hex dosing system. Save yourself hassle & get one.....simple loading when you're suffering is great, no fiddling about just put your medic... Se mere
Virksomheden har svaret
Order sat for almost 6 months. No follow-up unless I emailed them several times. Kept giving vague answers to when it would eventually be fulfilled. Products are great, but fulfillment needs work.
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Nectar (Dry Herb Vaporizers) was founded with the sole purpose of providing the healthiest means of responsibly enjoying and utilising nature’s medicines through the use of hardware such as vaporizers, whilst completely avoiding the consumption of toxins and carcinogens. Nectar products are becoming increasingly popular and are setting themselves as a gold standard in product quality. Our dry herb vaporizers and rosin press products are made with high quality materials and offer empowering experiences for those looking for premium and discreet devices whilst avoiding the sometimes-unavoidable premium costs.
Kontaktoplysninger
Southgate Office Village, 286A Chase Road, N14 6HF, London, Storbritannien
- 020 7050 0737
- info@nectarmedicalvapes.com
- nectarmedicalvapes.com
4,4
Fremragende
911 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Top quality vape
Top quality vape! Absolutely love it!
Quick heat, with a nice size chamber.
Easy clean.
Love the fact that it has an airflow control & that it can be used for dry herb & extract.
Highly recommended!
Another great product from Nectar!
23. september 2023
Uopfordret anmeldelse
Besvarelse fra Nectar Medical Vapes | Dry Herb Vaporizers
Hi Suzie,
Thanks for leaving us a review, we really appreciate seeing how happy you are with our product. Thank you as well for your patronage. If you need anything else in the future, please don't hesitate to reach out to us via WhatsApp or email. We'll be there for you.
All the best,
The best vape I’ve had yet
The best vape I’ve had yet. It has an easy mouthpiece to pull off and on with it being a magnetic lid for the chamber at the same time the silicone sleeve is a great new addition also and easily filling with it stops any spills. With a great customer service
1. september 2023
Besvarelse fra Nectar Medical Vapes | Dry Herb Vaporizers
Hi Derek,
Thanks for leaving us a review, we really appreciate seeing how happy you are with our product. If you need anything else in the future, please don't hesitate to reach out to us via WhatsApp or email. We'll be there for you.
All the best,
🙂😊🙂☺️🙂😀🙂😃🙂😎
27. august 2023
Besvarelse fra Nectar Medical Vapes | Dry Herb Vaporizers
Hi Dowie
I hope you're doing well! 😊 I noticed that you've left us a 2-star feedback, and I wanted to reach out and see if I could help. Could you please let me know what's the issue or what problem you're facing with our products or services? We're here to lend a listening ear and offer any assistance or advice you might need.
Don't hesitate to share, kindly contact us via WhatsApp or email. We can work through it together.
All the best
Besvarelse fra Nectar Medical Vapes | Dry Herb Vaporizers
Hi Aaron,
Thanks for leaving us a review, we really appreciate seeing how happy you are with our product. If you need anything else in the future, please don't hesitate to reach out to us via WhatsApp or email. We'll be there for you.
All the best,
Great vap great customer service
I have tried a few vaps and this one is better than the rest. Even better than the really expensive ones. The customer service is exceptional. Highly recommend these guys.
1. september 2023
Uopfordret anmeldelse
Besvarelse fra Nectar Medical Vapes | Dry Herb Vaporizers
Hi!
Thank you so much for sharing your experience with the way we assist our valued customers. We really appreciate seeing you happy with our service. If you need us again in the future, let us know by messaging us on WhatsApp or email. We'll be there for you.
All the best
The purchase was excellent.
29. august 2023
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Besvarelse fra Nectar Medical Vapes | Dry Herb Vaporizers
Hi Ana,
Glad you liked the experience with purchasing on our website. If you need anything else, please let us know by sending us a message on WhatsApp or email.
All the best,
Amazing vaporisers, great support.
Really like the taste of the dry herb from this vaporiser. Heats up quickly and it is easy to clean. Highly recommended. I used to have other vaporisers but this one is the best. Love the dosing capsules. I had issue with previous one, contacted Nectar support and received replacement following day. Great experience.
9. september 2023
Uopfordret anmeldelse
Besvarelse fra Nectar Medical Vapes | Dry Herb Vaporizers
Hi Agnes!
Thank you so much for leaving us a wonderful review, we really appreciate seeing you happy with our new Nectar Hex vaporiser. Should you need our help in the future, please let us know by messaging us on WhatsApp or email.
All the best,
Besvarelse fra Nectar Medical Vapes | Dry Herb Vaporizers
Hi Alessandro,
We really appreciate you taking the time to leave us a review. If you need anything in the future, please don't hesitate to send us a message via WhatsApp or email. We'll be there for you.
All the best
Great communication and fast shipment.
30. august 2023
Besvarelse fra Nectar Medical Vapes | Dry Herb Vaporizers
Hi Mart,
We really appreciate you taking the time to leave us a review. We're very happy to see that you're satisfied with our service.
If you need anything else, please let us know by messaging us on WhatsApp or E-mail.
All the best
ottimo
Sono molto entusiasta di questo nuovo vaporizzatore, era veramente difficile migliorare l’esperienza di svapo del Platinum! HEX funziona molto bene, esalta molto i sapori dell’erba e i suoi derivati o estratti. Però a mio parere andrebbe migliorato il boccaglio d’aspirazione, un po’ troppo corto, si scalda molto, specialmente con i derivati.
Giudizio finale 9
4. september 2023
Besvarelse fra Nectar Medical Vapes | Dry Herb Vaporizers
Ciao Daniele,
Apprezziamo davvero che tu abbia dedicato del tempo a lasciarci una recensione. Siamo molto felici di vedere che sei soddisfatto del nostro nuovo dispositivo di punta, il Nectar Hex.
Se hai bisogno di altro, faccelo sapere inviandoci un messaggio su WhatsApp o via e-mail.
Ti auguro il meglio
All good happy with nectars products…
All good happy with nectars products and continue to be.ten outta ten
2. september 2023
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Besvarelse fra Nectar Medical Vapes | Dry Herb Vaporizers
Hi Leigh,
We really appreciate you taking the time to leave us a review. We're really happy to see that you're not just happy with the product but also happy with our service. If you need us in the future, please don't hesitate to reach out via WhatsApp or email.
All the best,
Lost product no help from Support
9. august 2023
Besvarelse fra Nectar Medical Vapes | Dry Herb Vaporizers
Hi Sinan,
We’re sorry for your disappointment, however the review is slightly inaccurate as you did have help from us.
We helped you track the package, only to find out that it was delivered to your address.
We also offered a discount for your next order but we can’t take responsibility for lost packages if their tracking shows up as delivered.
All the best,
Nectar Team
Great product and customer service
The products and company are amazing. Had a fault with my Nectar platinum, contacted them and they quickly sorted the issue out..outstanding customer service. Thanks guys
12. august 2023
Uopfordret anmeldelse
Besvarelse fra Nectar Medical Vapes | Dry Herb Vaporizers
Hi Stephen,
Thanks for taking the time to leave us a review. We really appreciate it and rest assured that we're always here to help in any way we can. If you need anything else in the future, kindly send us a message via WhatsApp or e-mail.
All the best,
Absolute Waste of Time, Money & Effort
I bought a Platinum vape in December 2020. I have only used it about 20 times. I was going to use it again today but it has given up the ghost. I get a message on the screen that says 'Sensor Error'. I have no idea how to fix it and after such little use it seems the thing does not live up to the hype. It will be going in the bin.
My other problem is that I bought a box of two spare batteries to keep as back up for when the first one was completely drained. I placed them both in a charger and it indicated they had not charged after two hours. I blamed the charger at first. Then I decided to put one of the batteries into the vape for charging. Guess what? After six hours of charging it was still kaput. Same story for the second one as well.
In fairness Nectar said send them back. But as I had thrown away the box they came in I just swallowed my pride and kept the batteries. They will be joining the vape in the recycle bins.
My review would be one star as all the items I bought ended up being an almost total waste of money.
By the fact the vape worked about twenty times I thought I'd give it the extra star. But when I consider what an absolute waste of money the spare batteries were it made the second star a difficult decision.
I bought a second Platignum vape for a friend last August (2022). I've not seen him in a while but I'll have to find out if his is an equal let-down or not. I'll give him the battery that still works and the spare parts I wasted money on (wasted because the vape did not get enough use to need the gauzes etc. changed)
I can't recommend this product to anyone as all the goods I have bought for myself were virtually a total waste of time, money and effort.
For something I paid over £100 for, it should have lasted longer than twenty 10 minute sessions. But they have a few videos on youtube to show the things off which look good. Just a shame my experience was so dismal. But good luck to anyone else. It may just be a one off and my vape and batteries were the only ones to be faulty in the whole of their production line - even though the spare batteries were ordered 10 months after the vape.
26. august 2023
Uopfordret anmeldelse
Besvarelse fra Nectar Medical Vapes | Dry Herb Vaporizers
Hi Steve,
I hope this message finds you well. I wanted to reach out and offer my sincere apologies for the recent issue you encountered with your Nectar Platinum vaporiser.
Rest assured that our products undergo rigorous quality checks and testing to ensure they meet or exceed industry benchmarks. However, it's important to acknowledge that, like all electronic devices, there may be rare instances where a product may experience unexpected issues when left unused for extended periods of time, and we deeply regret any inconvenience this may have caused you.
In the meantime, please don't hesitate to reach out to our customer support team via WhatsApp or Email for assistance with resolving the current problem with your device. We are here to help you every step of the way and will do everything in our power to rectify the situation.
All the best,
Best customer service ever
Best customer service ever
My vape stopped charging. They have a whatsapp number that they replied quickly, and they sent me a replacement even If I am abroad at the moment
Thank you guys
Keep up being like that please ! :)
16. august 2023
Uopfordret anmeldelse
Besvarelse fra Nectar Medical Vapes | Dry Herb Vaporizers
Hi Yiannis!
Thanks for taking the time in leaving us a feedback. We really appreciate it and if you need anything else in the future, please let us know by messaging us on WhatsApp or e-mail.
All the best
Besvarelse fra Nectar Medical Vapes | Dry Herb Vaporizers
Hi Macman,
Thanks for taking the time in leaving us a review. We really appreciate to see that you're happy with the purchase. If you need anything else, please let us know by messaging us on WhatsApp or E-mail.
All the best,
Very speedy delivery.
11. august 2023
Besvarelse fra Nectar Medical Vapes | Dry Herb Vaporizers
Hi David,
We're very happy to see that your order has arrived on time. If you need anything else, please let us know by messaging us on WhatsApp or E-mail.
All the best,
Very poor customer support if buying for managing chronic conditions
EDIT: I’ve removed any positives from this post as the reply below is continuing the ‘blame the customer’ stance. I believe the mistake was theirs when they transferred my order via Nectar website to Amazon logistics. And offering me 20% off buying another is an insult.
If you use vapourier devices for managing chronic conditions, look elsewhere. This ridiculousness had me on my knees last week……..…
After having a Gold for a few months I upgraded and purchased a Nectar Platinum - it never arrived. I have had no support from Customer Support to find where or when or who my device had apparently been delivered to. They expected me to contact Amazon logistics! Amazon logistics tell me to go back to seller! My address was slightly incorrect - I was told it must have been me?!? - so nothing they can do. I now wish I’d ordered from Amazon and have lost trust in Nectar. Disappointed I’ll have to go elsewhere 😔
18. august 2023
Uopfordret anmeldelse
Besvarelse fra Nectar Medical Vapes | Dry Herb Vaporizers
Hi Lynn,
We’re sorry that we couldn’t help you more but as discussed on the phone we can’t take responsibility for ordering it to the wrong address.
We helped as much as we could, we gave you the tracking number, showed you which address you sent it to, and even offered a discount as a replacement for another device.
Our countless positive reviews are evidence of our willingness to help but you have rejected our request to contact your neighbour and ask them to return the item.
We really wish you the best!
Funciona de maravilla con flor o resinas
5. juli 2023
Uopfordret anmeldelse
Besvarelse fra Nectar Medical Vapes | Dry Herb Vaporizers
Ola Iggy!
Grazas polos teus comentarios. Agradecemos moito que dediques o tempo a deixarnos un comentario e se necesitas algo máis, non dubides en poñerte en contacto por WhatsApp ou por correo electrónico.
Todo o mellor
Besvarelse fra Nectar Medical Vapes | Dry Herb Vaporizers
Hi Dave!
Thanks for your feedback. We really appreciate you taking the time to leave us a review and we're so glad that your order has been delivered in a timely manner. If you need anything else, please don't hesitate to reach out via WhatsApp or e-mail.
All the best
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.