Y'alls escalations department is awesome, everytime we have a problem it gets attention from either Andrej or one of his team and we really appreciate it. Give some of y'alls level 1s a bit more th... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Daisy was the most amazing customer support representative I have ever spoken to. Her dedication to helping me solve the issue I was having with Aloha was something I've never seen before. She called... Se mere
Virksomheden har svaret
When a power outage hit my store. We were not able to go back online. We reached out for help and immediately we were put into spooling and I was educated on what would happen moving forward. Unfortun... Se mere
Virksomheden har svaret
This company signs you up for a contract without your permission, POS system is faulty and does not operate properly. Once you try to cancel you find out and Aloha representative signed you up for a... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
NCR Voyix Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail and restaurant industries. NCR Voyix is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today NCR Voyix transforms the stores and restaurants experiences with cloud-based, platform-let SaaS and services capabilities.
Kontaktoplysninger
864 Spring St NW, 30308, Atlanta, USA
- 1-800-225-5627
- ncrvoyix.com/restaurant
4,4
Fremragende
740 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 20 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
They were on top of it and took care of…
They were on top of it and took care of me from minute one to minute 78!
27. juni 2024
Besvarelse fra Aloha by NCR Voyix
Thanks for being a valued customer, we love hearing about your positive experience with our team.
I don't use Aloha Cloud so I can't rate…
I don't use Aloha Cloud so I can't rate anything and I'm not going to give you 5 stars just to be a nice guy!
27. juni 2024
Besvarelse fra Aloha by NCR Voyix
Hi Speros, thank you for the feedback.
They are alway on top of things and…
They are alway on top of things and when an issue arises, it is fixed very fast.
17. juni 2024
Besvarelse fra Aloha by NCR Voyix
Thanks for being a valued customer, we love hearing about your positive experience with our team.
Good communication and helped me fix my…
Good communication and helped me fix my issue efficiently.
19. juni 2024
Besvarelse fra Aloha by NCR Voyix
Thank you for sharing your experience with us. We're happy to hear your issue was resolved in a timely manner by our team.
Locked out retrieval
Rep was very helpful and knowledgable. Appreciated his insight to unlocking my accoutn.
17. juni 2024
Besvarelse fra Aloha by NCR Voyix
Thank you for sharing your experience with us. We're happy to hear your issue was resolved in a timely manner by our team.
Besvarelse fra Aloha by NCR Voyix
Thank you for sharing your experience with us.
When a power outage hit my store
When a power outage hit my store. We were not able to go back online. We reached out for help and immediately we were put into spooling and I was educated on what would happen moving forward. Unfortunately we were not able to get back online immediately so we had to create a second ticket and had to wait until it was fixed by NCR. Every time we reached out and spoke to someone they were very helpful and took the time to explain and educate us on our issue.
13. juni 2024
Besvarelse fra Aloha by NCR Voyix
Thanks for sharing, Daniella. We’re glad the team could get the support you needed so you could keep your business running.
Quick service !
Great and quick service I have had NCR for about 6 years they don’t disappoint !
12. juni 2024
Besvarelse fra Aloha by NCR Voyix
Thanks for being a valued customer; we love hearing about your positive experience with our team.
Ease of communication with the Support…
Ease of communication with the Support and everything being done in one email only.
10. juni 2024
Besvarelse fra Aloha by NCR Voyix
Thanks for being a valued customer; we love hearing about your positive experience with our team.
Besvarelse fra Aloha by NCR Voyix
Thank you for sharing your experience with us.
The issue is resolved very quickly and…
The issue is resolved very quickly and effectively.
9. juni 2024
Besvarelse fra Aloha by NCR Voyix
Thank you for sharing your experience with us.
Y'alls escalations department is…
Y'alls escalations department is awesome, everytime we have a problem it gets attention from either Andrej or one of his team and we really appreciate it.
Give some of y'alls level 1s a bit more than a week of training though, they will need it lol
5. juni 2024
Besvarelse fra Aloha by NCR Voyix
Hi Jay. We’re glad Andrej and the team could get the support you needed so you could keep your business running.
Besvarelse fra Aloha by NCR Voyix
We’re glad John and the team could get the support you needed so you could keep your business running.
They fixed my issue in a timely manner
4. juni 2024
Besvarelse fra Aloha by NCR Voyix
Thank you for your sharing your experience with us. We're happy to hear your issue was resolved in a timely manner by our team.
I have already given the feedback
I have already given the feedback, reviewing the feedback
4. juni 2024
Besvarelse fra Aloha by NCR Voyix
Hi Hari. Thank you for your sharing your experience with us.
Trudy was amazing
Trudy was amazing! Yes it took a couple back and forth, but she never gave up, listened and she rocked! the only downside to the call was, i really could not understand the lady when i called it to get help. i had to call twice because i wasnt sure she understood me, and how extremely urgent my problem was.
3. juni 2024
Besvarelse fra Aloha by NCR Voyix
We’re happy to hear about your great experience with Trudy and our support team. Thanks for being a valued customer.
Besvarelse fra Aloha by NCR Voyix
Thanks for being a valued customer.
Besvarelse fra Aloha by NCR Voyix
Thanks for sharing, John. We’re glad the team could get the support you needed so you could keep your business running.
Besvarelse fra Aloha by NCR Voyix
Thanks for being a valued customer.
Besvarelse fra Aloha by NCR Voyix
Thank you for your sharing your experience with us. We're happy to hear your issue was resolved in a timely manner by our team.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.