Y'alls escalations department is awesome, everytime we have a problem it gets attention from either Andrej or one of his team and we really appreciate it. Give some of y'alls level 1s a bit more th... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Daisy was the most amazing customer support representative I have ever spoken to. Her dedication to helping me solve the issue I was having with Aloha was something I've never seen before. She called... Se mere
Virksomheden har svaret
When a power outage hit my store. We were not able to go back online. We reached out for help and immediately we were put into spooling and I was educated on what would happen moving forward. Unfortun... Se mere
Virksomheden har svaret
This company signs you up for a contract without your permission, POS system is faulty and does not operate properly. Once you try to cancel you find out and Aloha representative signed you up for a... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
NCR Voyix Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail and restaurant industries. NCR Voyix is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today NCR Voyix transforms the stores and restaurants experiences with cloud-based, platform-let SaaS and services capabilities.
Kontaktoplysninger
864 Spring St NW, 30308, Atlanta, USA
- 1-800-225-5627
- ncrvoyix.com/restaurant
4,4
Fremragende
740 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 20 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Everything went well.
25. februar 2025
Besvarelse fra Aloha by NCR Voyix
We’re happy to hear about your great experience with our support team.
Besvarelse fra Aloha by NCR Voyix
Thank you for sharing your experience with us. We're glad to hear your issue was resolved in a timely manner by our team.
Besvarelse fra Aloha by NCR Voyix
We’re happy to hear about your great experience with our support team. Thanks for being a valued customer.
NCR Call
Patient, knowledgeable rep that went above and beyond to support our client. Thank you, Rebecca M
JaMarcus Buie
Frost Bank
19. februar 2025
Besvarelse fra Aloha by NCR Voyix
Hi JaMarcus. Thank you for sharing your experience with us. We're glad to hear your issue was resolved in a timely manner by our team.
Fast help
This was a very quick and helpful phone call! The man who took the call was awesome and very quick as it only took maybe 12 minutes from start to finish. Thanks again!!!
16. februar 2025
Besvarelse fra Aloha by NCR Voyix
Thanks for sharing, Jacob. We love hearing about exceptional experiences for our customers. We’re glad the team could get the support you needed so you could keep your business running.
The tech was very relaxed and helpful
The tech was very relaxed and helpful. He helped me not to get so frustrated.
13. februar 2025
Besvarelse fra Aloha by NCR Voyix
We’re glad our team could get the support you needed so you could keep your business running.
The issue request has been responding…
The issue request has been responding and fixed by quickly. Support is very good experience.
12. februar 2025
Besvarelse fra Aloha by NCR Voyix
We’re happy to hear about your great experience with our support team.
Rápido y fácil
8. februar 2025
Besvarelse fra Aloha by NCR Voyix
Thank you for sharing your experience with us. We're glad to hear your issue was resolved in a timely manner by our team.
Everything went fine
Everything went fine. I don’t think it is necessary to have to fill out reviews over every call or report. Or even a review after another review or a review on how the review went. It is a bit much
31. januar 2025
Besvarelse fra Aloha by NCR Voyix
Hi Nathan. Thank you for sharing your experience with us. We're glad to hear your issue was resolved in a timely manner by our team.
Besvarelse fra Aloha by NCR Voyix
We’re happy to hear about your great experience with our support team. Thanks for being a valued customer.
The whole company has changed
The whole company has changed. Not for the better. When they "re-structured" it was not to help the guests or the clients. To speak of one component of NCR, doesn't cover the all the issues they have.
16. januar 2025
Besvarelse fra Aloha by NCR Voyix
Hi Craig, this is not the experience we want for our customers. Thank you for sharing your feedback. Our team is looking into this.
Besvarelse fra Aloha by NCR Voyix
Hi Mateo. Thank you for sharing your experience with us.
everything he asked me to unplug was an…
everything he asked me to unplug was an easy task and thank you for the patience it took me a little minute to look for the correct cords to go back into the pos3
22. januar 2025
Besvarelse fra Aloha by NCR Voyix
Thanks for sharing. We love hearing about exceptional experiences for our customers. We’re glad our team could get the support you needed so you could keep your business running.
Besvarelse fra Aloha by NCR Voyix
Thank you for sharing your experience with us. We're glad to hear your issue was resolved in a timely manner by our team.
Besvarelse fra Aloha by NCR Voyix
We’re happy to hear about your great experience with Milica and our support team. Thanks for being a valued customer.
Great customer support!
14. januar 2025
Besvarelse fra Aloha by NCR Voyix
Thank you for sharing your positive experience with us.
Portal Report Needed...
The phone assistant seemed very knowledgeable, was easy to understand and provided accurate and timely support. This is refreshing as most overseas telephone support is very slow, painful and hard to understand.
13. januar 2025
Besvarelse fra Aloha by NCR Voyix
Hi Kendall. Thank you for sharing your feedback with us. We’re happy to hear about your great experience with our support team. Thanks for being a valued customer.
Gojko made my exp great
12. januar 2025
Besvarelse fra Aloha by NCR Voyix
We’re happy to hear about your great experience with Gojko and our support team. Thanks for being a valued customer.
It was good the phone call had alot of…
It was good the phone call had alot of static hard to hear but he was knowledgeable
10. januar 2025
Besvarelse fra Aloha by NCR Voyix
Hi Timothy. Thank you for sharing your experience with us. We're glad to hear your issue was resolved in a timely manner by our team.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.