Holden at Hull was really helpful and pleasant. He helped us with information on fabrics etc, without being intrusive. We won’t hesitate to visit the store again and hope that Holden is there to ass... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnit 7B, Junction Retail Park, St Andrews Quay, HU3 4SD Hull, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Dan at hull was perfect for finding us a sofa, we tried 4 sofa shops before this and couldn't find the one. We came into ncf living and Dan greated us with a big smile, and after an hour sold us our p... Se mere
Virksomheden har svaret
Went in looking for a dinning table and chairs, and Holden the sales guy who we dealt with was absolutely brilliant,just let us decide for ourselves with no pressure,needless to say we purchased a ta... Se mere
Virksomheden har svaret
Fantastic service, we gave our specifications on the sofa we wanted and Dan at hull pointed out which sofas in the shop were right for us. Very knowledgeable and great character.
Virksomheden har svaret
Virksomhedsoplysninger
- Møbelforretning
- Soveværelsesmøbelbutik
- Møbeltilbehør
- Butik med havemøbler
- Dagligstuemøbelbutik
- Madrasbutik
Om NCF LIVING - Hull
Skrevet af virksomheden
Welcome to NCF Living. Our customer service email and phone lines are now fully open and our staff are working hard to ensure we reply to all of our customers within 2 working days (excluding weekends). We ensure our customers’ needs are met and exceeded on a daily basis.
Fast Delivery, Low Prices, Premium Quality… We Mean Furniture!
NCF Living is proud to offer premium quality sofas, dining furniture, and beds at everyday low prices, with the added benefit of immediate delivery on selected items. Since our inception, we’ve focused on making stylish, high-quality furniture more accessible, ensuring our customers receive exceptional value without compromising on service.
In 2025, we are excited to open our 22nd store in the UK, a testament to our continued growth and commitment to expanding our reach. As of March 2025, we are proud to hold a 4.8 Trustpilot rating, reflecting our dedication to customer satisfaction. We continuously enhance our range with new collections, many of which are available for delivery within as little as 7 days.
At NCF Living, we strive to provide a seamless experience — from browsing to delivery — ensuring that our customers enjoy both quality and convenience.
NCF Living Details:
Skrevet af virksomheden
- Lowest price guaranteed:
- We offer a wide range of products to suit all budgets.
- Nearly everything is in-stock:
- We hold nearly all of our stock in our central warehouse.
- Immediate delivery:
- Our in-store items are delivered within 5-7 days.
- Finance available:
- 0% interest FREE credit available for in-store purchases.
Customer Query
Have a query to raise?
If you have a query, please head to https://ncf.co.uk/pages/customer-queries and fill out as much information as possible. Our customer service team will be in touch within 72 hours.
Kontaktoplysninger
Unit 7B, Junction Retail Park, St Andrews Quay, HU3 4SD, Hull, Storbritannien
- 0121 356 5698
4,6
Fremragende
465 anmeldelser
Har besvaret 96 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Paul at Hull thank you.
Paul at Hull was great.
Friendly and knowledgeable.
Thank you.
10. januar 2026
Uopfordret anmeldelse
Besvarelse fra NCF LIVING - Hull
We're very pleased to hear this, Rob.
Many thanks,
NCF Living, Marketing Team
Great staff to deal with in hull
Great staff to deal with especially mark in hull. Store needs some heating sorting badly!!
10. januar 2026
Uopfordret anmeldelse
Besvarelse fra NCF LIVING - Hull
We appreciate the kind words, and will be sure to pass along the feedback about the heating!
Many thanks,
NCF Living, Marketing Team
factual):
factual):
I paid over £3,000 in November for a sofa that was supposed to be delivered before Christmas. Months later, I am still waiting.
Multiple delivery dates have been arranged and on every occasion the company has failed to turn up, with no explanation. Customer service has been rude, dismissive, and completely unhelpful.
This company is holding thousands of pounds of my money with no sofa and no reliable delivery date. The experience has been stressful and unacceptable.
Do not buy from this company
9. januar 2026
Uopfordret anmeldelse
Besvarelse fra NCF LIVING - Hull
Hello Katie, thank you for taking the time to leave a review.
We're very sorry to hear about this situation, and would like to state that it is never our intention for customers to feel misled or dismissed. Your patience throughout these delays is greatly appreciated, though we acknowledge that this does not negate your experience.
Unfortunately as no order number has been provided here we are unable to view the relevant notes on our system. Please note however that we will be forwarding this feedback internally to ensure that your concerns have been considered.
Many thanks,
NCF Living, Marketing Team
Poor experience with NCF…
I had a very poor experience with NCF Living from start to finish.
NCF sold me a bed and accepted my order with a delivery address provided. After the sale, they then refused to deliver the bed to that address. Instead of working with me on a reasonable solution, they attempted to charge me £50 per week in storage fees.
The situation was made worse because my new build house was delayed due to adverse weather, which was entirely outside my control and caused by the house builder, not me. Despite this being clearly explained, NCF Living showed no flexibility or understanding.
Their head office customer care "Lynn K" and "Sally W" were extremely frustrating. They went weeks without responding, and when they did reply, they repeatedly sent the same generic email response, ignoring the questions and concerns I had raised. There was no attempt to engage properly or find a fair resolution.
Overall, this felt like a complete lack of customer care once payment had been taken. I would strongly advise anyone considering NCF Living to be very cautious, get everything in writing, and be aware of potential extra charges if anything doesn’t go perfectly.
5. januar 2026
Uopfordret anmeldelse
Besvarelse fra NCF LIVING - Hull
Hello Mat, thank you for taking the time to leave a review.
We're very sorry to hear about your experience with us on this occasion. Customer satisfaction matters greatly to us, and it is disheartening to hear that we have fallen short on this occasion.
Unfortunately as no order number has been provided here we are unable to view the relevant notes on the system and cannot advise further. We will however be forwarding this feedback internally to ensure that it is brought to our team's awareness for future improvement.
Many thanks,
NCF Living, Marketing Team
Best since bread was invented
Dan at Hull was both patient and helpful throughout our experience, he is possibly the best thing since bread was invented, let alone sliced up
4. januar 2026
Uopfordret anmeldelse
Besvarelse fra NCF LIVING - Hull
We couldn't agree more, Paul! Thank you for the kind and humorous words.
Many thanks,
NCF Living, Marketing Team
Expert knowledge of mattress structure
Steve was absolutely superb. Not pushy. Very knowledgeable and gave very good advice
3. januar 2026
Uopfordret anmeldelse
Besvarelse fra NCF LIVING - Hull
We're thrilled to hear this, Paul.
Many thanks,
NCF Living, Marketing Team
Paul at Hull
We went to check for a sofa for our new house. Paul is very welcoming and he assist us very well. All our questions are professionally answered. I really recommend to go in their Hull branch and look for Paul to assist you.
2. januar 2026
Uopfordret anmeldelse
Besvarelse fra NCF LIVING - Hull
We're pleased that you had a pleasant visit to our Hull store, Mrs Adante.
Many thanks,
NCF Living, Marketing Team
Paul at Hull was very welcoming and…
Paul at Hull was very welcoming and knowledgeable. He gave us time to browse through at our own time. He was very attentive and helpful. I lost my phone in their store and they looked after it and got it back to me.
2. januar 2026
Uopfordret anmeldelse
Besvarelse fra NCF LIVING - Hull
It's a pleasure to hear that you enjoyed your time with us at our Hull store and that you found your phone!
Many thanks,
NCF Living, Marketing Team
Steve at Hull
Steve at Hull
Overall an enjoyable experience and Steve at Hull was very friendly and helpful. Gave a lot of good advice.
31. december 2025
Uopfordret anmeldelse
Besvarelse fra NCF LIVING - Hull
We're thrilled to hear it, Betty.
Many thanks,
NCF Living, Marketing Team
Steve at Hull
Steve at Hull
Very sympathetic, nice and professional advice. Very good service and overall a great experience.
31. december 2025
Uopfordret anmeldelse
Besvarelse fra NCF LIVING - Hull
Thank you for the kind words, Greg.
Many thanks,
NCF Living, Marketing Team
Steve at Hull
Steve at Hull
Really friendly and extremely helpful. Made buying a sofa really enjoyable and I am extremely grateful and thankful for his help.
31. december 2025
Uopfordret anmeldelse
Besvarelse fra NCF LIVING - Hull
We're happy to hear this, Olivia.
Many thanks,
NCF Living, Marketing Team
Mark at hull
Mark at hull
Really attentive brilliant customer service very knowledgeable on all products.
30. december 2025
Uopfordret anmeldelse
Besvarelse fra NCF LIVING - Hull
We're very happy to hear this, Lillie.
Many thanks,
NCF Living, Marketing Team
Paul at Hull
Paul at Hull. Made our experience superb for ourselves and my mum.
30. december 2025
Uopfordret anmeldelse
Besvarelse fra NCF LIVING - Hull
Excellent to hear this, Linda.
Many thanks,
NCF Living, Marketing Team
great service from Dan at Hull
great service from Dan at Hull, great range of furniture
29. december 2025
Uopfordret anmeldelse
Besvarelse fra NCF LIVING - Hull
Thank you for the lovely feedback, Lily.
Many thanks,
NCF Living, Marketing Team
Revieved good service from.dan at the…
Revieved good service from.dan at the Hull store
27. december 2025
Uopfordret anmeldelse
Besvarelse fra NCF LIVING - Hull
We're glad to hear it, Rachel.
Many thanks,
NCF Living, Marketing Team
my experience with paul at hull was…paul hill
my experience with paul at hull was very nice he was a lovely welcoming person who made us feel at ease and no pressure just helped us wen we asked and needed a very polite down to earth person 100% paul we would go to again
27. december 2025
Uopfordret anmeldelse
Besvarelse fra NCF LIVING - Hull
Excellent to hear this, Lisa - we hope to see you again.
Many thanks,
NCF Living, Marketing Team
Great service from Mark
Great service from Mark. Helpful. Knowledgeable Not pushy.
28. december 2025
Uopfordret anmeldelse
Besvarelse fra NCF LIVING - Hull
That's just what we like to hear, Marcus.
Many thanks,
NCF Living, Marketing Team
Mark from Hull was great looking after…
Mark from Hull was great looking after us, answering all our queries and helping us buy the perfect sofa.
Relaxed, not pushy, and a smooth sale
28. december 2025
Uopfordret anmeldelse
Besvarelse fra NCF LIVING - Hull
We hope you enjoy your new sofa, Nicki.
Many thanks,
NCF Living, Marketing Team
Excellent service from Steve at hull…
Excellent service from Steve at hull made everything easy in and out no hassle sofa on order thanks, Steve at the hull store
27. december 2025
Uopfordret anmeldelse
Besvarelse fra NCF LIVING - Hull
We hope you enjoy your new sofa, Jason.
Many thanks,
NCF Living, Marketing Team
Excellent customer service and advice…
Excellent customer service and advice from from steve at Hull.
26. december 2025
Uopfordret anmeldelse
Besvarelse fra NCF LIVING - Hull
It's lovely to hear this, Gemma.
Many thanks,
NCF Living, Marketing Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.