NCF LIVING - Hull Anmeldelser 465

I bought a sofa (Grey Caesar U Shape) about 7 months ago and have had nothing but problems. The back of the centre section is broken so the sofa has to be propped up against a wall. Also the bottom joining mechanism of the centre section does not latch to the end sections, so the parts always separate.

I've tried getting NCF living to repair it under their 1 year manufacturing warranty, they don't want to help. They told me to try the warranty company (I paid for the extended warranty), and they then told me that NCF should cover it, but they WONT.

I don't recommend you but from this company, their post sales service is absolutely terrible.

Went to ncf hull looking for a new recliner and Paul approached us welcoming and helpful and bought a double recliner well chuffed thanks to paul@hull

Really great service, informative and not pushy from Steve at Hull.

The Hull branch has been excellent helping us with buying our new sofa all the staff have been very friendly with great customer service Chris was a great help putting our order through

We came in to store to look at options for a new bed. We didn’t really know what we were looking for, so just wandered around trying a few beds. Salesman Steve came over and explained a few things, was not pushy and told us to try every mattress as everybody’s needs are different. We tried every bed in the shop and ended up buying a bed and mattress with the help of Steve’s advice. Fantastic salesman!

Brilliant service and quality stock. Dan In particular was superb

Great service Dan from hull helped me find the perfect sofa thanks

Mark at Hull.. great service, very informative..

Courtney at hull was very polite and courteous, showed us where everything was and then let us decide which sofa we wanted and made a perfect cuppa for us.

Great in-store experience.
First class service from Paul at the Hull store, who provided information regarding various different products, enabling us to make our choice on our new suite without feeling pressured.

Chris was great with my mum today
Helpful and informative even made us a cup of tea .

We visited ncf Hull with my mum to look for a sofa for her newly decorated living room.
Dan politely greeted us and explained the layout of the store. My mum quickly found the Osaka sofa range which she loved and to make it even better it was an excellent price! We went to the other stores but she had her heart set on that one. My sister also loved it and both ended up ordering the same style but in different colours and sizes.

Overall an excellent experience would visit again and recommend to others!

First time shopping today, Chris at the Hull store was brilliant and so helpful with helping us find our perfect sofa.

We visited the Hull store looking for a 2 seater sofa. We were welcomed when we entered the store but left to explore and look around until we asked for help. Paul was friendly, knowledgeable and a great help. There was no pressure to make a decision but Paul said if he could be of further help to let him know. My wife and I visited a pub close by for lunch, made a decision and then went back to the store to place an order. Paul again took us through the ordering process and informed us that as the sofa was in stock delivery would be in 7 to 10 days. Unfortunately, a mistake was made and the wrong size was ordered. Within 24 hours a call to customer services put the issue right and we could still expect our order within 10 days. Our sofa was delivered today only 6 days after visiting the store. Thank you to all those involved. We would highly recommend NCF Living. Go and give them a try.

Thank you so much to Paul at Hull for all your help and honesty we were unsure on what dining set to order and after much deliberation and back and fourth we decided on a stunning set from NCF and Paul made our experience in store amazing as he was so helpful with all his knowledge and patience, we cannot wait for our order to be delivered 😀

Honest and helpful buying process, explaining everything we needed to know.
Thanks Dan at the Hull store

Great service at NCF Living from Steve in Hull. He was friendly, helpful, and made sofa buying easy with no pressure. Really pleased with the experience and would definitely recommend.

We came into the branch in hull and Steve was very helpful he gave some amazing advice and gave us a fantastic deal on our sofa.

Visited your hull branch today and was greeted by a lovely gentleman called Mark, he introduced himself and directed me to what I was looking for and then left us to browse, not pushy like other showrooms, went to find him to tell him we shall be back when confirmed the measurements