Chad was brilliant, even though we didn't go with our first purchase we got our second due to house sizes. we never felt pushed or set to a certain decision. Was always happy to help and explained eve... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Found this store by chance going to DFS Edinburgh. Was welcomed by Morna at the door who was very helpful showing me round and even made me a hot chocolate which was a nice touch. Will definitely... Se mere
Virksomheden har svaret
We visited NCF tonight to order a new suite for our new house. We got talking to Morna the sales assistant and she was very helpful with helping us way up different options. She spent a lot... Se mere
Virksomheden har svaret
A welcoming place, and Morna was very helpful in putting together a bed which suited my requirements and my taste, providing advice which assisted me in making a descision. There are enough options av... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Møbelforretning
- Soveværelsesmøbelbutik
- Møbeltilbehør
- Butik med havemøbler
- Dagligstuemøbelbutik
- Madrasbutik
Om NCF LIVING - Edinburgh
Skrevet af virksomheden
Welcome to NCF Living. Our customer service email and phone lines are now fully open and our staff are working hard to ensure we reply to all of our customers within 2 working days (excluding weekends). We ensure our customers’ needs are met and exceeded on a daily basis.
Fast Delivery, Low Prices, Premium Quality… We Mean Furniture!
NCF Living is proud to offer premium quality sofas, dining furniture, and beds at everyday low prices, with the added benefit of immediate delivery on selected items. Since our inception, we’ve focused on making stylish, high-quality furniture more accessible, ensuring our customers receive exceptional value without compromising on service.
In 2025, we are excited to open our 22nd store in the UK, a testament to our continued growth and commitment to expanding our reach. As of March 2025, we are proud to hold a 4.8 Trustpilot rating, reflecting our dedication to customer satisfaction. We continuously enhance our range with new collections, many of which are available for delivery within as little as 7 days.
At NCF Living, we strive to provide a seamless experience — from browsing to delivery — ensuring that our customers enjoy both quality and convenience.
NCF Living Details:
Skrevet af virksomheden
- Lowest price guaranteed:
- We offer a wide range of products to suit all budgets.
- Nearly everything is in-stock:
- We hold nearly all of our stock in our central warehouse.
- Immediate delivery:
- Our in-store items are delivered within 5-7 days.
- Finance available:
- 0% interest FREE credit available for in-store purchases.
Customer Query
Have a query to raise?
If you have a query, please head to https://ncf.co.uk/pages/customer-queries and fill out as much information as possible. Our customer service team will be in touch within 72 hours.
Kontaktoplysninger
Unit 26B Milton Link, Newcraighall, EH15 3QH, Edinburgh, Storbritannien
- 0121 356 5698
4,6
Fremragende
429 anmeldelser
Har besvaret 99 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Kavi @ Edinburgh is very helpful
Kavi @ Edinburgh is very helpful, friendly and helpful … thank you.
14. marts 2026
Uopfordret anmeldelse
Besvarelse fra NCF LIVING - Edinburgh
You're more than welcome, Mr Magar - thank you for the review.
Many thanks,
NCF Living, Marketing Team
Kevin @Edinburgh he is very kind
Kevin @Edinburgh he is very kind, easy to talk to and very kind and helpful
14. marts 2026
Uopfordret anmeldelse
Besvarelse fra NCF LIVING - Edinburgh
That's a pleasure to hear, Samik - we'll be sure to let him know.
Many thanks,
NCF Living, Marketing Team
Great customer service
Great customer service, sofa was delivered a week. Great quality and friendly delivery drivers. Friendly staff in the shop no pressure to buy and offered tea/coffee/water etc. our sales advisor was Kevin. Lovely guy
7. marts 2026
Uopfordret anmeldelse
Besvarelse fra NCF LIVING - Edinburgh
It's wonderful to receive such lovely feedback about your experience with us, Lynn.
Many thanks,
NCF Living, Marketing Team
Excellent service
Excellent service , choice and value for money. Chad was extremely knowledgeable and very patient and helpful , thankyou
11. marts 2026
Uopfordret anmeldelse
Besvarelse fra NCF LIVING - Edinburgh
That's wonderful to hear, Gail.
Many thanks,
NCF Living, Marketing Team
Chad@ Edinburgh went above and beyond
Chad@ Edinburgh went above and beyond. I couldn’t make my mind up and kept chopping and changing. He was very kind and patient. He offered different options I wouldn’t have thought of. Will definitely be back!
8. marts 2026
Uopfordret anmeldelse
Besvarelse fra NCF LIVING - Edinburgh
We're pleased that Chad was helpful during your visit to our Edinburgh store, Linzi.
Many thanks,
NCF Living, Marketing Team
Horrific customer service and product…
Horrific customer service and product quality! NCF claim to be proud of replying to 86% negative reviews with one week. It would be great if they would reply to customer complaints within any time frame! From the start the service has been shocking and it continues to disappoint. Having admitted to selling a faulty product they are incapable of arranging a collection and applying a refund. They were quick enough to double charge for the sofa and then failed to refund the double payment without a month a complications. I have now had a broken sofa sitting in my house for 6 weeks. No one has ever called me back despite numerous requests and multiple visits to the store. There is only one phone number for the company and the line is never answered - ever! Disgrace of a company, I highly recommend you do not entertain them. Even Aaron, Head of Retail doesn’t have the decency to respond to an email.
10. marts 2026
Uopfordret anmeldelse
Besvarelse fra NCF LIVING - Edinburgh
Hello Mr S, thank you for bringing this to our attention.
We're very sorry to hear about this situation and understand the frustration this will have caused for yourself. Please note that if you are awaiting contact from our customer service department, you can contact our marketing team via direct message on Instagram or Facebook where we will be more than happy to chase this for you.
Please also note that we are able to respond to reviews within a shorter timeframe due to reviews being handled by the marketing team as opposed to customer service.
Thank you for your time and understanding, and our sincere apologies once again.
Many thanks,
NCF Living, Marketing Team
Besvarelse fra NCF LIVING - Edinburgh
We're very happy to hear this.
Many thanks,
NCF Living, Marketing Team
Very friendly and good PR
Very friendly and good PR. I spoke to Scott and he was a very good sales assistant in Edinburgh branch. Fantastic customer service.
9. marts 2026
Uopfordret anmeldelse
Besvarelse fra NCF LIVING - Edinburgh
We're grateful for you taking the time to leave a lovely review, Temitope.
Many thanks,
NCF Living, Marketing Team
Went shopping for bed in branch at …
Went shopping for bed in branch at Edinburgh was served by Kevin was great at advising what the best bed was for us very swift and quality service
9. marts 2026
Uopfordret anmeldelse
Besvarelse fra NCF LIVING - Edinburgh
We wish you all the best with your new bed, Gary.
Many thanks,
NCF Living, Marketing Team
Chad @ Edinburgh was very helpful
Chad @ Edinburgh was very helpful
6. marts 2026
Uopfordret anmeldelse
Besvarelse fra NCF LIVING - Edinburgh
We'll be sure to pass on the lovely compliment, Liam.
Many thanks,
NCF Living, Marketing Team
Scott in Edinburgh was a massive help.
Scott in Edinburgh was a massive help.
9. marts 2026
Uopfordret anmeldelse
Besvarelse fra NCF LIVING - Edinburgh
That's just what we like to hear, David.
Many thanks,
NCF Living, Marketing Team
Kevin gave me a great and nice deal.
Kevin gave me a great and nice deal.
Very happy 😊
9. marts 2026
Uopfordret anmeldelse
Besvarelse fra NCF LIVING - Edinburgh
We're thrilled that you're happy with your new purchase, Fawaz Fashina.
Many thanks,
NCF Living, Marketing Team
Chad at Edinburgh was extremely helpful…
Chad at Edinburgh was extremely helpful when I went into the store and was pleased with his friendly manner 👍🏻
8. marts 2026
Uopfordret anmeldelse
Besvarelse fra NCF LIVING - Edinburgh
We're very glad to hear this, Jamie's mum!
Many thanks,
NCF Living, Marketing Team
Besvarelse fra NCF LIVING - Edinburgh
We're glad to hear this, Ann.
Many thanks,
NCF Living, Marketing Team
Great service and help in store from…
Great service and help in store from Chad.
8. marts 2026
Uopfordret anmeldelse
Besvarelse fra NCF LIVING - Edinburgh
We appreciate your kind feedback, Harrison.
Many thanks,
NCF Living, Marketing Team
Chad @ Edinburgh was very approachable…
Chad @ Edinburgh was very approachable and helpful
7. marts 2026
Uopfordret anmeldelse
Besvarelse fra NCF LIVING - Edinburgh
That's wonderful to hear, Anna.
Many thanks,
NCF Living, Marketing Team
Besvarelse fra NCF LIVING - Edinburgh
We're pleased to hear that, Michelle.
Many thanks,
NCF Living, Marketing Team
Amazing service
Amazing service, warm welcome, very good deal. Thanks to Morna from Edinburgh shop .
7. marts 2026
Uopfordret anmeldelse
Besvarelse fra NCF LIVING - Edinburgh
We'll be sure to pass along the kind words, Rokas.
Many thanks,
NCF Living, Marketing Team
Chad was great at helping us out at the…
Chad was great at helping us out at the Edinburgh lot. So easy!
7. marts 2026
Uopfordret anmeldelse
Besvarelse fra NCF LIVING - Edinburgh
It's lovely to hear about your experience with us, Katie.
Many thanks,
NCF Living, Marketing Team
Morna at Edinburgh
They were very helpful with the information and very knowledge
7. marts 2026
Uopfordret anmeldelse
Besvarelse fra NCF LIVING - Edinburgh
That's wonderful to hear, Gemma.
Many thanks,
NCF Living, Marketing Team
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