Chad was brilliant, even though we didn't go with our first purchase we got our second due to house sizes. we never felt pushed or set to a certain decision. Was always happy to help and explained eve... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
First time visiting NCF in Edinburgh today to have a look at sofa beds. We were welcomed by Morna who was very friendly, helpful and knowledgeable on products and helped us a lot with information. Wil... Se mere
Virksomheden har svaret
Found this store by chance going to DFS Edinburgh. Was welcomed by Morna at the door who was very helpful showing me round and even made me a hot chocolate which was a nice touch. Will definitely... Se mere
Virksomheden har svaret
We visited NCF tonight to order a new suite for our new house. We got talking to Morna the sales assistant and she was very helpful with helping us way up different options. She spent a lot... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Møbelforretning
- Soveværelsesmøbelbutik
- Møbeltilbehør
- Butik med havemøbler
- Dagligstuemøbelbutik
- Madrasbutik
Om NCF LIVING - Edinburgh
Skrevet af virksomheden
Welcome to NCF Living. Our customer service email and phone lines are now fully open and our staff are working hard to ensure we reply to all of our customers within 2 working days (excluding weekends). We ensure our customers’ needs are met and exceeded on a daily basis.
Fast Delivery, Low Prices, Premium Quality… We Mean Furniture!
NCF Living is proud to offer premium quality sofas, dining furniture, and beds at everyday low prices, with the added benefit of immediate delivery on selected items. Since our inception, we’ve focused on making stylish, high-quality furniture more accessible, ensuring our customers receive exceptional value without compromising on service.
In 2025, we are excited to open our 22nd store in the UK, a testament to our continued growth and commitment to expanding our reach. As of March 2025, we are proud to hold a 4.8 Trustpilot rating, reflecting our dedication to customer satisfaction. We continuously enhance our range with new collections, many of which are available for delivery within as little as 7 days.
At NCF Living, we strive to provide a seamless experience — from browsing to delivery — ensuring that our customers enjoy both quality and convenience.
NCF Living Details:
Skrevet af virksomheden
- Lowest price guaranteed:
- We offer a wide range of products to suit all budgets.
- Nearly everything is in-stock:
- We hold nearly all of our stock in our central warehouse.
- Immediate delivery:
- Our in-store items are delivered within 5-7 days.
- Finance available:
- 0% interest FREE credit available for in-store purchases.
Customer Query
Have a query to raise?
If you have a query, please head to https://ncf.co.uk/pages/customer-queries and fill out as much information as possible. Our customer service team will be in touch within 72 hours.
Kontaktoplysninger
Unit 26B Milton Link, Newcraighall, EH15 3QH, Edinburgh, Storbritannien
- 0121 356 5698
4,7
Fremragende
427 anmeldelser
Har besvaret 98 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent service
Morna - Edinburgh.
Very helpful, very knowledgeable, not pushy at all.
Very friendly and approachable but left us alone to browse
4. maj 2026
Uopfordret anmeldelse
Besvarelse fra NCF LIVING - Edinburgh
We appreciate the splendid feedback, Fiona.
Many thanks,
NCF Living, Marketing Team
Kevin was great today
Kevin was great today, very courteous and informative. We came in to look for Sofas and mattresses, and found the right one. He guided us thru the products quickly and effectively. Looking forward to delivery of my first purchase soon.
3. maj 2026
Uopfordret anmeldelse
Besvarelse fra NCF LIVING - Edinburgh
We're delighted to hear about your time with us, Rahul!
Many thanks,
NCF Living, Marketing Team
3 seater couch
Chad @ edinburgh made my purchase a breeze. Was very helpful and explained materials and costs brilliantly. Great value for what we got.
2. maj 2026
Uopfordret anmeldelse
Besvarelse fra NCF LIVING - Edinburgh
We're grateful for the excellent feedback and wish you all the best with your new sofa, Jordan.
Many thanks,
NCF Living, Marketing Team
Morna@edin really helpful and nice to…
Morna@edin really helpful and nice to chat with
2. maj 2026
Uopfordret anmeldelse
Besvarelse fra NCF LIVING - Edinburgh
That's very kind of you to say, Jan.
Many thanks,
NCF Living, Marketing Team
Morna@edinburgh really helpful finding…
Morna@edinburgh really helpful finding us our perfect sofa
2. maj 2026
Uopfordret anmeldelse
Besvarelse fra NCF LIVING - Edinburgh
We're glad to hear that you found what you were looking for with us at our Edinburgh store.
Many thanks,
NCF Living, Marketing Team
Morna@edinbugh first class service
Morna@edinbugh first class service
29. april 2026
Uopfordret anmeldelse
Besvarelse fra NCF LIVING - Edinburgh
We appreciate the great feedback, Iain.
Many thanks,
NCF Living, Marketing Team
Chad was great and efficient with what…
Chad was great and efficient with what we needed for our new couch!!
24. april 2026
Uopfordret anmeldelse
Besvarelse fra NCF LIVING - Edinburgh
It's a pleasure to hear that you enjoyed your time with us at our Edinburgh store.
Many thanks,
NCF Living, Marketing Team
Scott was very helpful today.
23. april 2026
Uopfordret anmeldelse
Besvarelse fra NCF LIVING - Edinburgh
We'll be sure to pass along the kind feedback and are pleased that you enjoyed your time with us.
Many thanks,
NCF Living, Marketing Team
Bought a corner unit and couch from…
Bought a corner unit and couch from Edinburgh where we had good service we also ordered a side table all seemed fine we were then told the side table wasn’t available until June whereas rest were to arrive by 10th April so the side table was cancelled couch and settee arrived 16th but incorrect corner for corner couch was sent said they would be in contact to send replacement nothing heard back so I rang still don’t have a date here is the ridiculous bit going on to there website I could see the side tables are available for delivery in 7-10 days so asked to pay for 2 and have them sent with replacement wouldn’t entertain that then asked if we go up to Edinburgh 110 mile round trip pay for 2 and go pick them up in store when they arrived but no that’s not possible either this is a ridiculous situation where they have mucked up our order which wasn’t cheap but are not prepared to be helpful when we were going to spend another £400 customer service needs to improve and be more helpful. Still waiting for info when the correct unit is to be delivered.
22. april 2026
Uopfordret anmeldelse
Besvarelse fra NCF LIVING - Edinburgh
Hello Adrian, thank you for taking the time to write a review about your experience.
We're greatly disheartened to hear about your experience with us on this occasion. We understand the frustration that can arise where there are delays with resolving issues, and your patience is truly appreciated. We can see on the system that our customer service team have been in contact yesterday with yourself, and as such will be in the process of resolving the matter.
Thank you for your continued patience and understanding, and our apologies again for the inconvenience caused.
Many thanks,
NCF Living, Marketing Team
Happy customer!
Had a great experience with morna at NCF LIVING she was very helpful nothing too much trouble purchased a buetiful Suite and Morna had all the information about the product delighted with the service!
22. april 2026
Uopfordret anmeldelse
Besvarelse fra NCF LIVING - Edinburgh
We wish you all the best with your new suite and thank you for your time, Lorraine.
Many thanks,
NCF Living, Marketing Team
Morna was an excellent sofa seller …
Morna@Edinburgh was an excellent sofa seller took time to show us sofas
New all about them and yes we bought one
Lovely lady
12. april 2026
Uopfordret anmeldelse
Besvarelse fra NCF LIVING - Edinburgh
We wish you all the best with your new sofa and thank you for your kind words.
Many thanks,
NCF Living, Marketing Team
Kevin@edinburgh was excellent
Kevin@edinburgh was excellent, 7star, very welcoming, friendly and knowledgeable. Would deffo recommend to family and friends.
21. april 2026
Uopfordret anmeldelse
Besvarelse fra NCF LIVING - Edinburgh
We're very grateful for the kind recommendation, Francisco.
Many thanks,
NCF Living, Marketing Team
New sofa day
Had a great experience today , huge choice and amazing value for money, and exceptional customer service from kevin, really lovely man , helpful and not at all pushy. So in love with my new suite.
20. april 2026
Uopfordret anmeldelse
Besvarelse fra NCF LIVING - Edinburgh
We hope that you enjoy your new suite and are beyond grateful for the kind feedback, Mr Morrison.
Many thanks,
NCF Living, Marketing Team
Scott was very friendly and helpful
Scott was very friendly and helpful. He was patient with our questions and just generally a lovely guy.
19. april 2026
Uopfordret anmeldelse
Besvarelse fra NCF LIVING - Edinburgh
We're so pleased to hear that you enjoyed your time with Scott and thank you for the kind words, Daniel.
Many thanks,
NCF Living, Marketing Team
Scott in edinburgh was a huge help in…
Scott in edinburgh was a huge help in store today. So amazing i bought the sofa because of Scott, he should be the new area manager!
18. april 2026
Uopfordret anmeldelse
Besvarelse fra NCF LIVING - Edinburgh
We wish you all the best with your new sofa and will be sure to pass along the kind words, Alice!
Many thanks,
NCF Living, Marketing Team
We would like thank Kevin
We would like thank Kevin, for his fast and efficient and speedy dealings with us today during our purchase of a sofa. He was a pleasure to deal with.
16. april 2026
Uopfordret anmeldelse
Besvarelse fra NCF LIVING - Edinburgh
It's a pleasure to receive such delightful feedback, Alex.
Many thanks,
NCF Living, Marketing Team
Professional service
Polite,professional, perfect, offered us coffee but unlike SCS didn't oversell and was quick as well as efficient..was Kevin in Edinburgh store
13. april 2026
Uopfordret anmeldelse
Besvarelse fra NCF LIVING - Edinburgh
We're very happy to hear that your visit was enjoyable, Grant.
Many thanks,
NCF Living, Marketing Team
The man was very helpful in providing…
The man was very helpful in providing and giving detail of what we were looking for and also asked questions of our day which was nice of him
13. april 2026
Uopfordret anmeldelse
Besvarelse fra NCF LIVING - Edinburgh
We're very pleased that you had a pleasant experience at our Edinburgh store, Kym.
Many thanks,
NCF Living, Marketing Team
Morna ( Edinburgh) offers excellent service
Morna at the Edinburgh branch provided excellent customer service resulting in the purchase of a dining table and chairs.
Morna was helpful, informative, professional and very pleasant which encouraged us to return for a second viewing of the furniture. The price was competitive, and with Morna’s help a sale was achieved.
12. april 2026
Uopfordret anmeldelse
Besvarelse fra NCF LIVING - Edinburgh
We hope that you enjoy your new dining table and chairs and thank you for your kind feedback.
Many thanks,
NCF Living, Marketing Team
Kevin was great help today while we…
Kevin was great help today while we were store today thank you!
9. april 2026
Uopfordret anmeldelse
Besvarelse fra NCF LIVING - Edinburgh
You're more than welcome, Neelam! We'll be sure to let him know you said so.
Many thanks,
NCF Living, Marketing Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.