Ordered this Ceylon cinnamon, thought on purchasing it was a NZ website but after payment it was clear it was coming from overseas. Tracking information kept uptodate. Took a while to arrive but when... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Seems to be good quality product and timely delivery. I wanted to give even better ratting but just because the product was not seal pack and label was also not applied to the container it feels bi... Se mere
Virksomheden har svaret
Ordered a blood pressure monitor 5 Feb. After no delivery I queried delivery time. Got no response to email inquiry and phone calls go to answer phone and also no response. As of 25 Feb still recieve... Se mere
Virksomheden har svaret
The product was great, I ordered two different items and wasn't aware they would be sent as two packages. One arrived earlier than the the other so I thought they had missed half the order. Shipping t... Se mere
3,7
Middel
130 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 83 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
WARNING!
WARNING!! - DO NOT BUY FROM navafresh.nz.
For months I thought I was scammed, as the company did not respond to any emails or phone calls asking about my order. Not even a courtesy reply. My ordered product (Lugols Iodine) did eventually arrive, however, the quality was so bad that I threw it out and bought elsewhere.
DONT WASTE YOUR MONEY AND YOUR TIME - BUY ELSEWHERE!!!
UPDATE: I see they have responded below - it is a lie!! They have not emailed me (I checked my spam too)!! They are a pack of lying thieves!!
1. januar 2024
Uopfordret anmeldelse
Besvarelse fra NavaFresh New Zealand
Dear Customer,
We understand that you were not happy with the product delivered to you. We are investigating the case further and reevaluating the product in question. If a violation of the listing is found, we will proceed to de list the product. We are sad that the product did not live up to your expectations and assure you that this will be checked thoroughly and corrective actions taken. We have sent an email to your registered email ID, I would request you to liaise with us over the same email thread. We do hope you will give us another chance in the near future.
Regards,
Swapnil
It’s look fraud company I did Oder 70$…
It’s look fraud company I did Oder 70$ hade massage machine while Oder showing few days delivery and after that got email for few weeks , I did cancel my Oder and wants refund they not giving me even reply back after few emails not even got back money .. very disappointing be careful my reference num : P438979215
26. marts 2024
Uopfordret anmeldelse
Besvarelse fra NavaFresh New Zealand
Hi Jignesh,
We understand that you were not happy with the service. We have proceeded to carry out a full refund. We are investigating the case further and reevaluating the product in question. If a violation of the listing is found, we will proceed to de-list the product. We are sad that the product did not live up to your expectations and assure you that this will be checked thoroughly and corrective actions will be taken. We have sent an email to your registered email ID, I would request you to liaise with us over the same email thread. We do hope you will give us another chance in the near future.
Regards,
Swapnil
Quick delivery and good customer skills
Quick delivery and good customer skills
18. marts 2024
Uopfordret anmeldelse
Orders 2kg Ajwa organic dates
The package was under weight wrapped. 1.8kg while fully packed for delivery instead of 2kg dates. The package did not contain Ajwa dates that I ordered. There was no way to verify that the dates were organic, let alone from Medina as advertised. Inside the packages along with the dates was a live segmented insect and broken bits of plastic. I do not recommend buying from this company.
26. februar 2024
Uopfordret anmeldelse
Besvarelse fra NavaFresh New Zealand
Hi Suzanne,
We understand that you were not happy with the product delivered to you. We are investigating the case further and reevaluating the product in question. If a violation of the listing is found, we will proceed to de-list the product. We are sad that the product did not live up to your expectations and assure you that this will be checked thoroughly and corrective actions will be taken. We have sent an email to your registered email ID, I would request you to liaise with us over the same email thread. We do hope you will give us another chance in the near future.
Regards,
Swapnil
Non delivery and No response for a blood pressure monitor
Ordered a blood pressure monitor 5 Feb. After no delivery I queried delivery time. Got no response to email inquiry and phone calls go to answer phone and also no response. As of 25 Feb still recieved nothing. From my experience, DO NOT ORDER ANYTHING FROM NAVAFRESH.
Update - Blood pressure monitor arrived on 7 March, over a month from ordering. I would say that Navafresh could have sent an email advising of despatch as mentioned on their original ordert. Also Navafresh did not respond to their online inquiry or phone message.
25. februar 2024
Uopfordret anmeldelse
Besvarelse fra NavaFresh New Zealand
Hi Tony,
We acknowledge that your order was delayed due to receiving a higher volume of orders. We have now fixed this issue and can assure such errors will not happen in the future. We have sent an email to your registered email ID, I would request you to liaise with us over the same email thread. We do hope you will give us another chance.
Regards,
Swapnil
Absolutely disgusted in Navafresh.nz
Absolutely disgusted in Navafresh.nz
4 cans of lemon soda water for $204. When purchasing on website it was a box of 12 for $50 which was still expensive, but the taste was just to good. When calling them to return, they said it had to be there within 7 days, it took 14 days to get to me ffs. This is not a NZ website buyers beware!!! Scammers big time!
8. februar 2024
Uopfordret anmeldelse
Besvarelse fra NavaFresh New Zealand
Hi Amy,
I can completely understand your concern regarding the price. I want to let you know that the price on our website involves various factors like demand and supply, customs charges, quality, etc., which is why our price differs from other local vendors.
Regards,
Swapnil
May Lord Jesus bless this tool to be…
May Lord Jesus bless this tool to be useful to many people for easy juicing and flexible in cleaning as well.
31. januar 2024
Uopfordret anmeldelse
Where’s my order!
Product ordered mid December, no communication and not replying to the multiple emails I’ve sent. My advice, buy from another company
Update
I have not received an email from you as you have stated! More delaying tactics? Come on Nava Fresh you've had my money for well over a month, it takes negative feedback to get a response from you, try replying to the 4 emails I've sent you, you have my correct email address.
15. januar 2024
Uopfordret anmeldelse
Besvarelse fra NavaFresh New Zealand
Hi Blair,
We acknowledge that your order was delayed due to receiving a higher volume of orders. We have now fixed this issue and can assure such errors will not happen in the future. We have sent an email to your registered email ID, I would request you to liaise with us over the same email thread. We do hope you will give us another chance.
Regards,
Swapnil
My apologies
My apologies I gave a bad review before because I didn’t know my order from Navafresh had been delivered already it was soursop teabags for my mum for health purposes but I will definitely order again
22. december 2023
Uopfordret anmeldelse
Quality of goods
No information that the goods were coming from overseas, no delivery time-line. Shipping information said it started in Mumbai with Shiprocket via New Delhi and then it seemed to be "stuck" in New Delhi and from 7 December 2023 no updates. I wrote daily to Nava Fresh and all they said was "be patient" with no actual information. When it was here the packaging showed it came from England.
Horror, when I opened the packet, the goods were nothing as shown on the website, in the form, structure and colour, so disappointed.
Nava Fresh has not replied to my email about this.
22. november 2023
Uopfordret anmeldelse
Besvarelse fra NavaFresh New Zealand
Hi Heinz,
We understand that you were not happy with the product delivered to you. We are investigating the case further and reevaluating the product in question. If a violation of the listing is found, we will proceed to de-list the product. We are sad that the product did not live up to your expectations and assure you that this will be checked thoroughly and corrective actions will be taken. We have sent an email to your registered email ID, I would request you to liaise with us over the same email thread. We do hope you will give us another chance in the near future.
Regards,
Swapnil
This is a scam website
This is a scam website. They have cancelled my order and are refusing a refund. The order was placed 5 weeks ago. Nobody answers email requests. They are based in India and it is a fake company. Do not place an order, they will have your credit card details and the products don’t exist.
16. december 2023
Uopfordret anmeldelse
Besvarelse fra NavaFresh New Zealand
Hi Tracey,
We are unable to trace an order corresponding to this review. We also searched by the user name here but have not found an order. Could you please share the order ID this corresponds to so that we can look into the matter and get back at the earliest.
Regards,
Swapnil
Quality is good
4. december 2023
Uopfordret anmeldelse
AWFUL EXPERIENCE
I placed an order three weeks ago and nothing has shown up. They call themselves NavaFresh New Zealand but the product has been shipped to three different countries to get to NZ and as of a week ago no updates on where it is. DO NOT USE THIS COMPANY.
12. december 2023
Uopfordret anmeldelse
Besvarelse fra NavaFresh New Zealand
Hi Kelly,
We are unable to trace an order corresponding to this review. We also searched by the user name here but have not found an order. Could you please share the order id this corresponds to so that we can look into the matter and get back at the earliest.
Regards,
Swapnil
The product was great
The product was great, I ordered two different items and wasn't aware they would be sent as two packages. One arrived earlier than the the other so I thought they had missed half the order. Shipping took a little longer than I expected as well. Otherwise it was OK and I would use this company again. If they advised when an order was dispatched and expected delivery would be great.
1. november 2023
Uopfordret anmeldelse
Easy trader with a quick send out
3. november 2023
Uopfordret anmeldelse
Great communication and beautiful…
Great communication and beautiful smelling product
10. november 2023
Uopfordret anmeldelse
Very good product
10. november 2023
Uopfordret anmeldelse
Fast postage
28. september 2023
Uopfordret anmeldelse
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