Nos deux dalmatiens ayant plusieurs allergies ainsi que des cristaux urinaires vont vraiment mieux depuis qu’ils mangent cette nourriture. Ils sont en pleine forme et en plus ils l’adorent. La représe... Se mere
Virksomheden har svaret
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Hi Nature's Hug. We just started using our first bag of Indoor Cat Food. We are still mixing it with our cat's previous food. Both our cats are eating it and enjoying it. We are a family of 4 plant-ba... Se mere
Virksomheden har svaret
I think it's wonderful that you offered such a generous sample size for free, shipping cost only. The first time I introduced it to my cats they ate all of it, which made me very happy. Unfortunatel... Se mere
Virksomheden har svaret
Our dogs have been eating Nature’s Hug Dog Food for a few months now and are doing well. We had some initial challenges sorting out order frequency and the customer care team has been great helping us... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We aim to offer a novel and eco-friendly source of protein that promotes a prolonged, healthy, and joyful existence while also decreasing our ecological impact and safeguarding our planet.
Kontaktoplysninger
4,8
Fremragende
424 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
We feel that every custumer is…
We feel that every custumer is important for them and they really care about our pet!
12. august 2024
Besvarelse fra Nature's HUG Pet Food
Our entire team has a pet, so we are very sensitive to their well-being! That's why our top priority is to offer high-quality hypoallergenic food and a service as attentive as possible. Thank you for your kind comment!
Toute notre équipe possède un animal de compagnie, nous sommes donc très sensible à leur bien-être! C'est pourquoi, notre priorité reste avant tout d'offrir une nourriture hypoallergénique de grande qualité ainsi qu'un service aussi présent que possible. Nous vous remercions pour votre beau commentaire!
It was very nice of you to send a free…
It was very nice of you to send a free trial. My kitties seem to like it. They're not big dry food eaters. I'm trying to get them to eat more dry food and do away with the wet food It was very helpful getting to try your product. It came quick with no problems
1. august 2024
Besvarelse fra Nature's HUG Pet Food
By providing a large sample, your cats has enough time to get used to the new food. By respecting the transition period, your pets should adapt well to this change and adopt their new kibble without difficulty. You can also continue to alternate between the two types of food. Thank you for your comment!
Besvarelse fra Nature's HUG Pet Food
Thank you for your comment!
My cat loves it!!
My cat loves it!!
Happy with the list of ingredients. Everything healthy to keep him healthy.
18. juli 2024
Besvarelse fra Nature's HUG Pet Food
The ingredients in our formulas are also of very high quality, carefully selected with the long-term health of dogs and cats in mind. Thank you for highlighting your satisfaction in this regard!
Besvarelse fra Nature's HUG Pet Food
Providing good service and a simple and attractive subscription plan are among our priorities. Thank you for mentioning it!
Great product.
Great customer service and great products overall. My cat loves this product and would recommend this to anyone who loves cat food.
17. juli 2024
Besvarelse fra Nature's HUG Pet Food
What a lovely message to receive, thank you!
Perfect for Toy Yorkie (3 pounds)!
My mini Yorkie needs a special diet with no animal protein and he is a very picky. The size is perfect for him and he loved the food. It was super easy to make the transition and having the option to get the food directly delivered at home makes things even better. It’s a 5 stars
8. juli 2024
Besvarelse fra Nature's HUG Pet Food
Your mini Yorkie must be adorable! The transition allows the dog or cat to gradually get used to their new kibble. The change is less abrupt for them. Indeed, the online service allows you to have delivery to your home and peace of mind! Thank you for your comment!
I wish I could report that my cat loved it.…
I wish I could report that my cat loved it but she would not go near it ... Even when only a few pieces of kibble were mixed with her food.
8. juli 2024
Besvarelse fra Nature's HUG Pet Food
Cats are known to be particularly difficult... Some cats are more finicky than others. They don't like change and they make it known. That's why we emphasize the importance of a transition over several days. If you want the change to take effect, you must persist for at least a week. That's the price to pay for your cat or dog to adopt a new quality food. We thank you for taking the time to share your comment with us, as it allows us to provide some clarifications!
Give this food a try!
I received a bag of your dog food for free. I only had to pay for shipping costs (11.30). So far, I’d say my dogs are enjoying it.
8. juli 2024
Besvarelse fra Nature's HUG Pet Food
Indeed, it is a great offer for Premium quality food! We thank you for your nice comment!
Besvarelse fra Nature's HUG Pet Food
We often tell customers that it is very important to observe a transition period of several days by mixing the old kibble with the new. We must also keep in mind that any change can take time with pets, and they usually do not appreciate a change that is too quick. We have regularly seen "picky eaters" among cats and dogs change their habits with a little time! Thank you for your comment!
I wanted to love this so much but after…
I wanted to love this so much but after consulting with my holistic vet he does not feel the ingredients will properly support a feline. His past patient who tried this was so anemic she almost lost him. As a vegan feeding my cat's meat is a struggle but they are oligate carnivornes and its not believed this food can meet those needs and so I do not think until there is more science this is an ethical product.
5. juli 2024
Besvarelse fra Nature's HUG Pet Food
We have several customers who have been feeding their pets with our food for over 3 years, and they are in excellent health! Moreover, there are independent veterinarians who know and suggest our food for animals suffering from allergies or with sensitive stomachs. I invite you to read the reviews on Trustpilot. Nature's HUG contains an alternative protein that has the same amino acid profile as meat without actually being meat. It is a complete and nutritious protein. Our formulas are highly nourishing and contain nutrient-rich ingredients for the health of dogs and cats. Just read the ingredient list to understand how optimal and unique it is! It's not automatic, not every problem is always related to food, some health issues in animals have causes other than diet, just like in humans. If you have any specific questions, you can contact us at: service@natureshugpetfood.com. Thank you for your comment.
seul nourriture hypo qui marche pour…
seul nourriture hypo qui marche pour mon chien autre que celle vendu par le veterinaire beaucoup plus cher
5. juli 2024
Besvarelse fra Nature's HUG Pet Food
Nous sommes heureux de savoir que les croquettes Nature's HUG ont donné les résultats que vous attendiez pour votre chien! Nous vous remercions pour votre beau commentaire!
Excellent
Great customer service. Ran into a glitch with customs but was quickly rectified. My dogs and my cat seem to enjoy this food. After trying several other products with various brands I must say I’m quite impressed with the quality of this food. Having it shipped from Canada was not a major issue. I do encourage the company to add better packing. The bags were simply in a box with no packaging
3. juni 2024
Uopfordret anmeldelse
Besvarelse fra Nature's HUG Pet Food
We appreciate your positive feedback! We also take note of your comment about the packaging. We will look into improving this aspect of the shipping process.
I have a 15 year old schnauzer mix
I have a 15 year old schnauzer mix. The past year she’s become more food sensitive and I was looking for a hypoallergenic food for her. I was pleasantly surprised how quickly she took to it. I find that she’s slowly getting back to her normal self. Definitely pleased with this foodchange. Thank you from a very happy dog Mom 🐾
2. juli 2024
Besvarelse fra Nature's HUG Pet Food
Thank you, what a beautiful comment! It is always a pleasure to hear a testimonial like yours! Our hypoallergenic formulas are specially designed to reduce food allergies in dogs and cats. Many have shared with us the significant improvements they have seen since their pets started eating Nature's HUG kibble. We wish your Schnauzer many more years of good health!
Nourriture parfaite mon chien aime…
Nourriture parfaite mon chien aime depuis bientôt 3ans et sont poils est parfais ! Très recommandé!
2. juli 2024
Besvarelse fra Nature's HUG Pet Food
Nous vous remercions pour votre bon commentaire! En effet, le poil des chiens et des chats devient plus doux et en santé!
Crickets? From A Vegan Pet Food Company? Nature's Hug is NOT Vegan.
I received my first bag for my subscription with Nature's Hug for the Junior Formula for Medium and Large Puppies and was shocked to discover that they included a package of Wilder Harrier Cricket Shiitake & Turmeric Dog Treats with my order of vegan dog food.
I am a vegan, and have been since the 90s. My puppy is vegan, which is why I started the subscription for Nature's Hug vegan puppy food. Can Nature's Hug please tell me why on earth they would include a bag of cricket dog treats from another company (Wild Harrier) since they advertise themselves as a vegan pet food company?
Obviously Nature's Hug does not realize that crickets are NOT vegan - never have been, and never will be. I found it completely offensive that they included this with my vegan dog food, and it makes me question every aspect of their business practices since it is clear that they don't even understand what veganism is!
I have cancelled my subscription with Nature's Hug because of this and will switch over to the Evolution Diet vegan dog food from the US that actually understands that crickets are not vegan.
Edit: Nature's Hug has informed me that they have never stated that they are vegan; none of their products are vegan. Glad I listened to my gut and cancelled my subscription. Nature's Hug is NOT vegan at all even though there are countless websites and reviews from people stating that the product is vegan. Nature's Hug is a shady business trying to take advantage of vegans by selling a non-vegan product as such. Their ingredient list and FAQ should state that the vitamin D3 is sourced from sheep so their claim that the product is 100% free of animal proteins is false and none of their pet foods are vegan.
7. juli 2024
Uopfordret anmeldelse
Besvarelse fra Nature's HUG Pet Food
We apologize for the mistake that occurred with your order. We completely understand your disappointment!
In fact, we wanted to include our excellent VEGAN biscuits from Wilder Harrier to introduce you to them. There are no animal products in these biscuits. Unfortunately, we see from your message that our shipping service did not follow our instructions.
If you would like us to cancel everything, we will do so. However, if you would like to try our vegan biscuits for your dog, please let us know, and we will send them to you free of charge to correct the mistake in your order.
Loved by all
I have three grown cats and they tried it and liked it but I bought it for the raccoon I am feeding and she really loves it. I may order again.
25. juni 2024
Besvarelse fra Nature's HUG Pet Food
Nature's HUG kibble doesn't just appeal to cats and dogs; we've been told that raccoons also enjoy it a lot, and yours is proof! Thank you for your lovely comment!
Besvarelse fra Nature's HUG Pet Food
We are happy to know that your dogs are enjoying their new food! Over time, you will notice positive changes in their health and energy. Thank you for your feedback!
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