National Windscreen were absolutely brilliant. The staff were super friendly, professional, and helpful throughout the entire process. They arrived right on time, completed the job quickly, and the qu... Se mere
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Se, hvad kunderne siger
Couldn’t ask for a better service. Had received emails saying when the service was going to be done. Had received a phone call saying they was on the way. The gentleman was really nice. Recommend this... Se mere
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Workmanship fine - use their initiative and didn't replace the wiper blades even though booked and paid for, as they were too new and nothing was wrong with them. Please Note - I had to wait in the... Se mere
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Kyle communicated well before appointment. Was really helpful. Directed me to a lovely local cafe to stay and work whilst windscreen was being fitted. I would definitely put my trust in this comp... Se mere
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Virksomhedsoplysninger
Om National Windscreens - Plymouth
Skrevet af virksomheden
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Kontaktoplysninger
Unit 2, 20 George Place, Plymouth, PL1 3NY, Plymouth, Devon, Storbritannien
- 01752-477-091
4,6
Fremragende
350 anmeldelser
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Friendly and professional
Drop off friendly and professional. Prompt phone call, finished early. Slight residue left inside the car which I wiped off with ease.
18. juli 2025
Besvarelse fra National Windscreens - Plymouth
We're glad the drop-off was friendly and professional and that the service was completed ahead of schedule. We regret the slight residue left behind and appreciate you bringing it to our attention.
A great experience. Thanks Chris.
Chris arrived in good time. He set to work immediately and completed the task really quickly. No mess, no fuss, job well done. Thank you.
16. juli 2025
Besvarelse fra National Windscreens - Plymouth
We're happy to hear that the work was completed quickly and efficiently, with no mess. Thank you for your positive feedback; we appreciate it!
Booking in process was easy and car was…
Booking in process was easy and car was completed on time to my satisfaction
17. juli 2025
Besvarelse fra National Windscreens - Plymouth
We appreciate your positive feedback! We're happy to hear that you found our booking process easy and that your car was completed on time to your satisfaction.
Dropped my car off and got a call…
Dropped my car off and got a call within the time stated, quite a bit earlier which was good, perfect screen and efficient
8. juli 2025
Besvarelse fra National Windscreens - Plymouth
We're happy to hear that you received prompt service and a perfect screen! We appreciate your positive feedback and are glad you enjoyed your experience with us.
Besvarelse fra National Windscreens - Plymouth
We appreciate you sharing your experience with our quick and efficient service! Thank you for your positive feedback.
Great service and staff.
Great service and staff.
Fitted screen in a timely and professional manner.
19. juni 2025
Besvarelse fra National Windscreens - Plymouth
We appreciate your positive feedback! We're happy to hear you received great service and that our staff fitted your screen in a timely and professional manner.
Replacement windscreen
I was very happy to get my new windscreen fitted here, guys were friendly and knowledgeable, windscreen fitted and camera recalibrated in under 2 hours . Thank you.
24. juni 2025
Besvarelse fra National Windscreens - Plymouth
We're happy to hear that you had a positive experience! We appreciate your kind words about our team's knowledge and efficiency in completing the windscreen fitting and camera recalibration. Thank you!
Excellent service highly recommended
Excellent service. Was given a 4 hour time waiting, they did it in 2, outstanding work.
23. juni 2025
Besvarelse fra National Windscreens - Plymouth
We're happy to hear that you were pleased with our efficient service and quick turnaround time. Thank you for sharing your positive experience with us!
Besvarelse fra National Windscreens - Plymouth
We appreciate your positive feedback! We're happy to hear that you received efficient, on-time, and good service from someone who knew their job.
Besvarelse fra National Windscreens - Plymouth
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Besvarelse fra National Windscreens - Plymouth
We appreciate you taking the time to leave us feedback, and we are so glad you had a very good experience.
Easy process.
16. maj 2025
Besvarelse fra National Windscreens - Plymouth
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
Besvarelse fra National Windscreens - Plymouth
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Besvarelse fra National Windscreens - Plymouth
Thank you for your kind review! We appreciate you sharing your positive feedback about our service and staff.
Besvarelse fra National Windscreens - Plymouth
We appreciate your kind words and are glad to hear that you had a positive experience.
A good service
7. maj 2025
Besvarelse fra National Windscreens - Plymouth
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Despite having an old 1960,s car
Despite having an old 1960,s car, the fitter had a good knowledge of how to fit old style screens and did a very careful and good job.
4. maj 2025
Besvarelse fra National Windscreens - Plymouth
We appreciate your kind words and are pleased to hear that you were satisfied with the service provided. We strive to provide our customers with the best possible experience, and we're glad that you found our fitter to be knowledgeable and skilled.
The staff were courteous and called me…
The staff were courteous and called me when my car was ready for collection. I was extremely happy with the service.
8. maj 2025
Besvarelse fra National Windscreens - Plymouth
Thank you for your kind words and positive feedback. We are delighted to hear that you were happy with the service you received. We strive to provide a seamless and positive experience for our customers, and we are glad that we were able to achieve that for you.
Was able to drop my car off early and…
Was able to drop my car off early and was able to pick it up when convenient to me which was not an issue for the store.
8. maj 2025
Besvarelse fra National Windscreens - Plymouth
We're delighted to hear that you had a positive experience with our service. We appreciate you taking the time to share your feedback. We strive to make our customers' experience as convenient as possible.
Efficient
Efficient, helpful technician and on-time service. Truck left free of debris and all associated systems appear to be in good working order.
Many thanks.
8. maj 2025
Besvarelse fra National Windscreens - Plymouth
Thank you for your kind words and positive feedback. We are delighted to hear that you were pleased with the efficiency, helpfulness, and punctuality of our technician. We strive to provide a seamless and positive experience for our customers, and we are glad that we were able to achieve that for you.
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