National Skirting Anmeldelser 

290
•
TrustScore 3.5 ud af 5

3,6

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Good quality skirting board and a delivery driver who went above and beyond by wrapping the boards in the plastic sheet we had left out in our safe place. Delivery time was at the end of the estimate... Se mere

Bedømt til 1 ud af 5 stjerner

Paid for delivery between 4-7 days. Didn't turn up, no communication. I called them and was told delivery would be on day 9. No communication so I called them again. Told delivery would be on day 10.... Se mere

Bedømt til 5 ud af 5 stjerner

We searched the Internet for hours to see if any skirting manufacturers which make our bespoke profile for our property and was unsuccessful until we came across National skirting website!! Fr... Se mere

Bedømt til 1 ud af 5 stjerner

Don’t waste your time, look elsewhere. Delivery was fine Quality of the skirting board finish is awful and I’m not sure if I have enough usable skirting to cover the room now. Paid for t... Se mere

Virksomhedsoplysninger

  1. Marked for byggematerialer

Skrevet af virksomheden

We are the UK's National Skirting company. We manufacture and sell a wide range different skirting board profiles. Offered in a choice of oak, walnut, pine or mdf. We provide skirting board, architrave, plinth blocks panelling wall and much more. Delivering to mainland UK using our own fleet of vans, we provide a dependable service and excellent value to both trade and the general public. A wide range of size options and over 30 different profiles are all available to purchase on our website.


Kontaktoplysninger

3,6

Middel

TrustScore 3.5 ud af 5

290 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

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Har besvaret 25 % af deres negative anmeldelser

Det tager typisk over 1 måned at svare

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,6

Alle anmeldelser

(290)

71 anmeldelser inden for de sidste 12 måneder

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Bedømt til 1 ud af 5 stjerner

I would strongly advise people to avoid…

I would strongly advise people to avoid National Skirtings.

My order has been a complete disaster from start to finish. I paid extra for a specific delivery window, only to be told the delivery would be coming outside of that paid window despite being charged for it. After a lot of chasing and arguing, they eventually agreed to deliver.

I also paid extra to have the items primed, but the finish was extremely poor. There were endless drip marks, the quality of the priming was terrible, and many of the items had router indent marks that cannot be fixed without a lot of filler and extra work. For something that was paid for as an upgraded service, the quality was nowhere near acceptable.

The delivery eventually arrived on Friday, but items were missing. I informed the office and was told replacements would be coming on Saturday. Nothing arrived. I then had to ring again on Monday because nobody bothered to follow up, only to be told that nobody had been informed, even though I was stood with the driver when he rang them about the missing items. That is either shocking communication or blatant dishonesty.

To make matters worse, I was then told that apparently a phone call is not good enough and that everything has to be done by email, despite the issue being raised directly at the time. When I asked to speak to management to resolve the matter, they refused to speak with me properly or come to a reasonable resolution.

Overall, I paid extra for delivery and priming, received poor-quality products, had missing items, had to constantly chase issues caused by them, and was met with poor communication and no accountability.

I have now raised a complaint with my bank and am trying to return everything for a refund due to the number of issues. I have already managed to order everything from another supplier instead.

Order from National Skirtings if you dare, but based on my experience, be prepared to be disappointed.

12. juni 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Bad communication

I placed an order on 1st June 2026. Paid for 4-7 day delivery. Chased a number of times as the tracking data had not been updated. Got told on Monday 8th it was only working day 5 and the tracker would be updated. Chased again today 9th June to be told they do not have the flooring I ordered in their warehouse. I have contractors starting on Friday and now no flooring. Bad communication and as yet no comment back on a refund.

9. juni 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Would not recommend

Would not recommend
Took 4 weeks to arrive
Skirting covers arrived with no plastic or protection, made of cheap MDF and all needed sanding down as they are all rough,
despite paying for them being primed.

26. maj 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Lies and refusal to refund

These guys lie about delivery times and reside to refund. I have checked the reviews here and delivery times are false. They lied and said their van broke down. Really poor service. Avoid and go elsewhere

7. maj 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Poor untimely communication

I purchased a skirting board from this company via B&Q. Several days after placing my order I received an email to say that this has been cancelled as they do not deliver to my area. It would have been appreciated if this had been communicated much sooner so that I could look elsewhere for what I need. I’m also not sure why I’m able to place an order if the company doesn’t deliver to my area. Perhaps the error for that was with B&Q, but National Skirtings took a long time to communicate this to me. I’m waiting for work to be finished in my house and this skirting board is required before the remaining work can continue, and a week has just been wasted waiting for it.

10. april 2026
Uopfordret anmeldelse
National Skirting-logo

Besvarelse fra National Skirting

Hi Steph, Apologies that your order was cancelled, B&Q don't allow us to set area boundaries and advise us to cancel if outside of our delivery remit. Although we aim to action as fast as possible it can take time from initial order to move between the systems be picked up via logistic planning and passed back to B&Q for cancellation.

Bedømt til 1 ud af 5 stjerner

Go elsewhere!

Skirting covers arrived, held together with cellophane wrap in one section with no box or protection.

All covers were scratched and one corner significantly damaged but luckily could be cut off. 2 of the covers had been stuck together so when they were pulled apart, it damaged the face of both and had to be sanded, filled, sanded and re primed adding days to the job and costing much more for the tradesmen to rectify.

I called first and was told they can only respond to emails (why list a phone number then?) but that someone would email me that day. Emailing National Skirting was pointless as it took another 4 days to receive a response - I was then fobbed off, received a sarcastic passive aggressive response and then offered a measly refund of the cost I paid to have them primed, which nowhere near covered my additional cost - which I am still waiting on.

The quality is poor - they're cheap MDF and the customer service was rubbish.

I wish I'd paid more attention to reviews and would recommend anyone go elsewhere unless you want no end of hassle.

11. marts 2026
Uopfordret anmeldelse
National Skirting-logo

Besvarelse fra National Skirting

Hi Gemm, We are sorry you feel this way, our standard practice is to ask for image via email so we can best resolve any issues. All of our boards are made from Moisture Resistant MDF and are profiled directly on site. Our standard practice is to band the ends as most residential properties are unable to accept or deal with a palletised order. Can can be when certain issues need to be passed across to management there can be a slight delay in reply but we aim to keep this as minimal as possible.

We hope you are happy with your boards now the are fitted and hope you would consider using us again in the future.

Kind Regards,

The National Skirting Team

Bedømt til 5 ud af 5 stjerner

Seamless Transaction

Polite and efficient staff when ordering making the transaction really smooth.
Kept fully up to date as to when the delivery was due and really courteous driver. Overall a really great experience and I would highly recommend them.

26. marts 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Everything was wrong.

Ordered some panelling slats and they were all different lengths and none of the cuts were square. They were all over the place and absolutely useless. Even worse they have a long 10-14 day delivery period. They took 18 days to arrive. Avoid!

16. marts 2026
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Lovely product!!

Can't fault the product from this supplier, really good quality at really competitive prices. After some initial confusion customer services promptly rectified the errors. Will definitely order from here again.

20. marts 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Dreadful company to deal with

Dreadful company to deal with,
Waited a month for an order which said 10 to 14 days delivery with no communication at all **edit** following this review i got a very passive aggressive email from them so i am updating the review to include the items they addressed; There was no expedited delivery option available on the website on 9th December and no Holiday opening hours stated either, the tracking link for me to follow my order hasnt been updated since 9th December too, hence i requested they cancel and refund it via the dispute process due to the lack of contact over the delays and they're refusing until I mark the dispute as resolved, which ive refused to do for obvious reasons. Do better National Skirting. Its MDF, not the crown jewels.

3. januar 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Avoid this company I’ve been waiting 3…

Avoid this company I’ve been waiting 3 weeks for my order and still no sign of it , emailed the and they said it’s coming in 2 days and I’ll get a text the day before , guess what I’ve no text so doesn’t look like it s coming on the day they said

19. december 2025
Uopfordret anmeldelse
National Skirting-logo

Besvarelse fra National Skirting

Hi Jonathan, Sorry you feel this way, your order was delivered inside of your chosen 10-14 working day lead time, and delivered on the day shown on your tracking. Texts are sent out to every delivery, I can see yours was send to you 19/12/25 at 16:12. We do offer faster lead times if required, but in this instance we have delivered to specification.

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