I think in this day and age its difficult to find a company with great customer service but I have to say Namie delivers on this aspect. Ive had a couple of issues with delivery and its been dealt pro... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Love, love, love these products! So impressed that I’ve placed another two orders in a week! Quality products, stylish and convenient. All the accessories add to the product’s practicality. One bathro... Se mere
All the items were well packaged, helpful customer service. So happy with the quality of the bottles, pumps, red diffusers, and trays. The finishing touches I didn't know I needed, but my kitchen an... Se mere
Great communication. Answered all questions that I had. After purchasing online I was offered extra time to add to my delivery, which I did ( as I wanted a replacement pump dispenser) and didn’t have... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Namie Home was founded in 2021 by Nat and Jamie in Staffordshire, born out of a simple but powerful idea: beautiful homes deserve better than the generic, plastic soap bottles found in supermarkets. After spending months designing and perfecting a premium soap dispenser that would elevate any interior, we launched what has become our best-loved product. Stylish, functional, and endlessly customisable, our dispensers were just the beginning. Customisable dispensers to suit any style. Since then, Namie Home has grown into a much-loved brand, trusted by over 40,000 homes around the world. Our range has expanded to include thoughtfully designed homeware like glass storage jars, elegant oil bottles, and modern metal bathroom fixtures—each piece created with the same care and attention to detail that started it all. At the heart of Namie is a genuine love for home styling and the incredible community that surrounds us. We feel incredibly lucky to have built a brand that’s not just about products, but about people. Our customers are the reason we’re here, and their support continues to inspire everything we do. Looking ahead, we have big plans in motion—new designs, new collections, and ideas that we believe will transform not only your spaces but Namie as a brand. The future is exciting, and we’re so glad to have you with us on this journey.
Kontaktoplysninger
Storbritannien
- customer-support@namiehome.co.uk
- namiehome.com
4,7
Fremragende
477 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 78 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Sorted with good response from namie
I bought 3 items 4 months ago , I was disappointed with the quality of the kitchen spray . It seamed cheap compared to the bottles being of good quality . The spray has now stopped working . I have now had contact from the company and a replacement is being sent out . Thanks namie
11. november 2025
Besvarelse fra Namie Home
Hi Julie,
I really do apologise about the bad experience you've had. I've just dropped you an email. We'll fix this for you, this is the last thing we want, to have people unhappy!
Regarding the poor communication, I only see one email from you which we answered on the day so we'll find out what happened with your other emails.
Thank you for being understanding.
Kind regards,
Nat
Besvarelse fra Namie Home
Wonderful to hear Lisa
Great quality products
Great products. Excellent quality. Had a minor issue and customer service was fabulous. Would recommend!
31. marts 2026
Uopfordret anmeldelse
Besvarelse fra Namie Home
Thank you Owen, I'm glad we resolved your issue!
Really good quality products and fast…
Really good quality products and fast dispatch. Very well packaged and arrived very quickly.
17. marts 2026
Besvarelse fra Namie Home
We love to see reviews like this. Product and delivery are so important for us!
Besvarelse fra Namie Home
Amazing, thank you!
Gorgeous frosted bottles
Nice website, easy to use. Lots of choice. Good competitive prices and quick delivery.
The bottles and pumps I ordered are lovely with beautiful labels.
24. marts 2026
Besvarelse fra Namie Home
Love to hear this Christine, we've worked hard to make the website look good and easy to use. Really happy that you like your products!
Great company to deal with
Great company to deal with. Firstly the quick delivery of the well packaged goods was great . Customer service was excellent - when I had a small problem with my order it was quickly rectified with a replacement item swiftly delivered.
5. marts 2026
Besvarelse fra Namie Home
Thank you so much Alison, customer service is so important for us!
Elegant
Understated, elegant products. Very good quality. Prompt communication by the seller. Will buy again from Namie Home.
26. februar 2026
Besvarelse fra Namie Home
So glad to hear this! Amazing to hear you're happy with the product and service. We really put customer service at the top of our priorities.
Kind regards,
Nat
Luxury products
The products are amazing quality and give your bathroom a luxurious feel - similar to being in a 5* adults only hotel. Jamie was extremely polite & helpful with letting me swap a product I no longer needed and pay extra to change to a product which better suited our needs. Would 100% recommend and use again.
17. marts 2026
Besvarelse fra Namie Home
What an amazing review Ashlee, thank you so much. Jamie and the rest of our team work hard to make sure customer service is the best it can be for everyone
Besvarelse fra Namie Home
Wonderful, hope your daughter likes them!
Excellent customer service.
17. marts 2026
Besvarelse fra Namie Home
Thank you Bethan, we really appreciate that
Great customer service
Great customer service, fast and helpful advice. The product when it arrived is exactly what I wanted- really good quality and looks fantastic in situ.
13. marts 2026
Besvarelse fra Namie Home
This means the world to us. Customer service is one of our top priorities. Thank you Robin
Besvarelse fra Namie Home
Amazing to hear, thank you for your review Donna
Good quality spray bottles…
Good quality spray bottles which arrived really well packed
11. marts 2026
Besvarelse fra Namie Home
So happy you're pleased with them Linda! Thank you
Fast delivery stylish item on the sink
24. februar 2026
Besvarelse fra Namie Home
Amazing, we work hard to get orders dispatched fast. And love to hear that they look good on your sink!
These bottles have given my kitchen a real upgrade!
I have bought bottles for my bathroom before and I love using them, so, this time, I ordered a dish soap and hand soap dispenser. They were dispatched quickly and were packaged really well. They look great on my kitchen windowsill! Great company and great products.
3. marts 2026
Besvarelse fra Namie Home
A big goal for us is to make people want to come back to Namie and be apart of the community. Really is amazing to hear this. Thank you so much Lynne
Besvarelse fra Namie Home
So good to hear, we work hard in our warehouse to make sure they're wrapped well with them being glass!
Always happy with the products
8. januar 2026
Besvarelse fra Namie Home
Love to hear this! Amazing Monika
Great product and environmentally…
Great product and environmentally conscious packaging. I would definitely buy from them again.
10. februar 2026
Besvarelse fra Namie Home
Thank you so much Ruth, we really have worked hard on our packaging over the years and are constantly trying to improve it. Also, glad to hear you like your products!
Kind regards,
Nat
Lovely product looks classy in my kitchen.
Lovely product, well packaged. I purchased the amber glass with silver pump. So far, no gunky build up in the nozzle which I was totally expecting. If the contents have dripped after using, this wipes off the front sticker easily which is waterproof. I’ve had a few comments already on how nice they look in my kitchen. I’d love them in the bathroom too.
21. januar 2026
Besvarelse fra Namie Home
Thank you so much for the detailed feedback Heidi, it's things like this that go a long way for us! I'm really glad you like your dispensers.
Kind regards,
Nat
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