I think in this day and age its difficult to find a company with great customer service but I have to say Namie delivers on this aspect. Ive had a couple of issues with delivery and its been dealt pro... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Love, love, love these products! So impressed that I’ve placed another two orders in a week! Quality products, stylish and convenient. All the accessories add to the product’s practicality. One bathro... Se mere
All the items were well packaged, helpful customer service. So happy with the quality of the bottles, pumps, red diffusers, and trays. The finishing touches I didn't know I needed, but my kitchen an... Se mere
Great communication. Answered all questions that I had. After purchasing online I was offered extra time to add to my delivery, which I did ( as I wanted a replacement pump dispenser) and didn’t have... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Namie Home was founded in 2021 by Nat and Jamie in Staffordshire, born out of a simple but powerful idea: beautiful homes deserve better than the generic, plastic soap bottles found in supermarkets. After spending months designing and perfecting a premium soap dispenser that would elevate any interior, we launched what has become our best-loved product. Stylish, functional, and endlessly customisable, our dispensers were just the beginning. Customisable dispensers to suit any style. Since then, Namie Home has grown into a much-loved brand, trusted by over 40,000 homes around the world. Our range has expanded to include thoughtfully designed homeware like glass storage jars, elegant oil bottles, and modern metal bathroom fixtures—each piece created with the same care and attention to detail that started it all. At the heart of Namie is a genuine love for home styling and the incredible community that surrounds us. We feel incredibly lucky to have built a brand that’s not just about products, but about people. Our customers are the reason we’re here, and their support continues to inspire everything we do. Looking ahead, we have big plans in motion—new designs, new collections, and ideas that we believe will transform not only your spaces but Namie as a brand. The future is exciting, and we’re so glad to have you with us on this journey.
Kontaktoplysninger
Storbritannien
- customer-support@namiehome.co.uk
- namiehome.com
4,7
Fremragende
477 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 78 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great website
Great website. High quality products and lots of choice. Easy to order. Fast delivery and everything arrives well packaged.
13. april 2026
Besvarelse fra Namie Home
Love to hear that our website and ordering process is smooth!
Great quality glass bottles which feel…
Great quality glass bottles which feel heavy and well constructed. Good size for hand soap and cream with sturdy pumps. Look great in my kitchen sitting on the matching tray.
13. april 2026
Besvarelse fra Namie Home
Thank you for your feedback, we truly appreciate it.
Excellent Product and good service and…
Excellent Product and good service and delivery
13. april 2026
Besvarelse fra Namie Home
Thank you so much!
Amazing products & service
We ordered a large number of Namie products for our service office and absolutely love them. They have elevated every space they’re in, and we’ve had so many clients asking where they’re from because they want to order them for their own homes. The products themselves are such lovely quality, and the silicone bases for the bottles have been a game changer, these were recommended to us by Jamie and have prevented bottles from falling over or being damaged.
A special thank you to Jamie for his patience with my multiple order change, he couldn’t have been more helpful & responsive! Everything arrived beautifully packaged, and amazingly there were no breakages, which is a miracle considering the quantity I ordered.
I would highly recommend Namie products to anyone. Thank you!
1. april 2026
Uopfordret anmeldelse
Besvarelse fra Namie Home
Thank you so much for going out of your way to leave us this amazing review Holly, it means so much to us because customer service is so important for Namie. I'll pass on this great feedback to Jamie and we'll continue to give our customers the best experience possible every day!
Kind regards,
Nat
I have ordered from namie for my entire…
I have ordered from namie for my entire house. And everyone who comes visit compliments them. They not only look extremely classy but also have a wonderful quality.
13. april 2026
Besvarelse fra Namie Home
How amazing Sarah, this is what we love to read from our customers!
Besvarelse fra Namie Home
Really glad to hear it Michelle!
Absolutely love my bottles for dish…
Absolutely love my bottles for dish soap and hand soap. I got the bronze pumps. Love them I feel so posh with these bottles by my kitchen sink 😁 and delivery was fab also and well wrapped up so no chance of breakage.
9. april 2026
Besvarelse fra Namie Home
Hi Julie, thank you so much for your kind review. We love to see people happy!
Communication is extremely poor
Communication is extremely poor, took 25hrs to respond to my complaint. I didn't even receive my order as was a problem with the courier, had to do a charge back via my bank.
9. april 2026
Besvarelse fra Namie Home
Hi Deanna,
I can confirm my colleague Jamie has followed up with you via email. I apologise for the delayed response, and thank you for bringing this to our attention so we can continue to improve our customer service every day!
Kind regards,
Nat
Besvarelse fra Namie Home
Thank you Paula!
Besvarelse fra Namie Home
Amazing Stephanie, thank you so much
Had a issue with my delivery and the…
Had a issue with my delivery and the team where helpful and it was resolved in the end
The items themselves look perfect for what I wanted
27. marts 2026
Besvarelse fra Namie Home
Really glad that our team got your issue resolved promptly! Wonderful to hear!
Excellent Service
I received my order with some damage, but the customer service was excellent. I contacted the team and received a prompt, helpful response. A replacement was dispatched quickly with no hassle, and the whole process was handled very professionally. Really impressed with how efficiently the issue was resolved. Excellent service overall, and beautiful product.
27. marts 2026
Besvarelse fra Namie Home
I'll make sure the team hears about this, really happy that they fixed it for you quickly. Thank you for your feedback Claire, it goes such a long way honestly
Easy to order and quick delivery
Easy to order and quick delivery, love my new soap dispensers
2. april 2026
Besvarelse fra Namie Home
Thank you for your review Alison!
lovely products.
great website, easy ordering and prompt delivery with updates daily.
products as discribed and great quality.
1. april 2026
Besvarelse fra Namie Home
Absolutely amazing to hear
Besvarelse fra Namie Home
Thank you Julia!
Lovely packaging and product.if you…
Lovely packaging and product.if you match with your tsp colour adds an extra touch of class.
23. marts 2026
Besvarelse fra Namie Home
Thank you Claire!
A great purchase and company to order…
A great purchase and company to order from, easy to contact and brilliant customer service received, was happy to order again and recommend to others.
25. november 2025
Besvarelse fra Namie Home
LOVE this, our customer service has been a massive priority for us
Besvarelse fra Namie Home
Amazing!
Lovely product delivered in super fast…
Lovely product delivered in super fast time, would definitely use this company again!!
27. marts 2026
Besvarelse fra Namie Home
Hi Richard, thank you for your review, it goes such a long way
Very fast shipping and packaged with…
Very fast shipping and packaged with such care, the bottles look so clean and sleek, I love them thank you so much!
27. marts 2026
Besvarelse fra Namie Home
Amazing, our warehouse team work so hard to get orders out the door on time and packaged well. And I'm glad you like your items!
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