NAAMA Studios  Anmeldelser 

315
TrustScore 4 ud af 5

4,2

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Every time I’ve come to naama there is a nice luxe and relaxed feeling about the whole process and place. Drinks and ice packs provided, and my technician Shaila has been so amazing with the whole pro... Se mere

Bedømt til 4 ud af 5 stjerner

Naama studios has been great, the staff are amazing, very friendly, and always offer you a drink on arrival. Sadly I’m 13 sessions in and my tattoos are still very visible, there has definitely been s... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

I constantly receive spam from this company although I never subscribed and I have tried several times to unsubscribe. Edit: OK but why did you subscribe me in the first place? I would never eve... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I had 5 sessions with Alexis who was very professional and guided me though my journey to full removal of my eyebrow tattoo which I have had for many years. The results are brilliant and I can now hav... Se mere

Virksomhedsoplysninger

  1. Fjernelse af tatoveringer

Skrevet af virksomheden

We are tech-led and skin-obsessed. The LightSense® laser system is significantly safer than traditional laser tattoo removal technology.


Kontaktoplysninger

4,2

God

TrustScore 4 ud af 5

315 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

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Har besvaret 66 % af deres negative anmeldelser

Svarer typisk inden for 48 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,2

Alle anmeldelser

(315)

14 anmeldelser inden for de sidste 12 måneder

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Bedømt til 2 ud af 5 stjerner

I am not happy with the results

I am not happy with the results. I had three treatments for £750 and haven't seen any change at all!!

28. april 2023
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Besvarelse fra NAAMA Studios

Hi Gian, we have reached out to you via phone call and email to better understand your situation. Please kindly call or email us directly and we'd be happy to advise.
Thanks,
The NAAMA Team

Bedømt til 5 ud af 5 stjerner

Super friendly, professional atmosphere and it works! NAAMA content day was so fun too.

Everyone at NAAMA is super friendly and knowledgeable. Just everything about NAAMA is designed so well to make you feel comfortable and make the experience as enjoyable as it can be. The studio is so cool and they have galleries of past removals you can look through, plus complimentary drinks and ice packs which I always take! In terms of the removal it really isn't that painful at all - my first session or two were the most painful and after that I barely even feel it. Even though the tattoo I'm removing is quite big the downtime is so fast - within a week my skin looks pretty much back to normal and the scabbing is done. So great that I can come back faster than traditional laser would allow. My tattoo has faded so much it definitely works!
I was invited to be part of the content day with Britt, Connor, Annabel and Daryl, for which I was offered a complimentary session. The content team were so friendly and genuinely interested in my tattoo story. It was a great experience to be part of and I am so glad I was able to do this. I love any opportunity to recommend NAAMA as I've had such a positive experience with the team here. If you're in doubt, definitely ring them up and at least have a conversation about removal! You won't regret it :)

10. april 2023
Uopfordret anmeldelse
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Besvarelse fra NAAMA Studios

Lydia! Thank you so much for taking the time to leave such a detailed and honest review. Your feedback means so much to our team. We look forward to welcoming you back to the studio again soon for another session!
The NAAMA Team

Bedømt til 5 ud af 5 stjerner

Great tattoo removal studio

Very great customer service from the moment you walk into the studio until you are done. Rebecca was very helpful, knowledgeable and skilled can easily tell she has years of experience handling tattoo removals.
Highly recommended!

8. maj 2023
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Besvarelse fra NAAMA Studios

Thanks for taking the time to leave us a review Sebastian! We're so pleased you enjoyed your first session with us and we're looking forward to welcoming you back to the studio again soon.
The NAAMA Team

Bedømt til 5 ud af 5 stjerner

Great experience

Great experience.
Really helpful and gave great advice
Treatment was great.

10. maj 2023
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Besvarelse fra NAAMA Studios

Thanks for the review Natasha!
The NAAMA Team

Bedømt til 5 ud af 5 stjerner

Best decision I made

I went to NAAMA following microblading that I wasn’t happy with. I’ve had 4 sessions over 4 months and it’s disappeared. I’m so happy with the results and it’s given me my confidence back.

9. maj 2023
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Besvarelse fra NAAMA Studios

Thanks for taking the time to review your experience! We are so pleased you are happy with the results.
The NAAMA Team

Bedømt til 5 ud af 5 stjerner

Super quick and minimal pain

Really nice staff, treatment is super quick and not painful just uncomfortable, looking forward to my next appointment.

9. maj 2023
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Besvarelse fra NAAMA Studios

Thanks for taking the time to leave us a review Rebecca! We look forward to seeing you at your next session!
The NAAMA Team

Bedømt til 5 ud af 5 stjerner

Amazing service

Amazing service!

Fantastic results after just one session

Would highly recommend Verity she’s lovely!

Thank you NAAMA

3. maj 2023
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Besvarelse fra NAAMA Studios

Thanks for taking the time to leave us a review Jade! It means a lot to our team. We're so pleased you are happy with the results.
The NAAMA Team

Bedømt til 5 ud af 5 stjerner

Thank you soo much the pain free…

Thank you soo much the pain free experience special thank you to Rebekah really made it soo easy for my first time very experienced and kind

14. april 2023
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Besvarelse fra NAAMA Studios

Thanks for taking the time to leave us a review Roxy! We're so pleased you enjoyed your first session, see you back at the studio again soon for session two.
The NAAMA Team

Bedømt til 5 ud af 5 stjerner

5 stars!!

Excellent experience!

26. marts 2023
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Besvarelse fra NAAMA Studios

Thanks for your review Rebecca! It means a lot.
The NAAMA Team

Bedømt til 5 ud af 5 stjerner

I realy liked Alexis work

2. april 2023
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Besvarelse fra NAAMA Studios

Thanks for taking the time to leave a review for our team Artan! See you back at the studio again soon.
The NAAMA Team

Bedømt til 5 ud af 5 stjerner

— Alexis the best!

— Alexis the best!

Great explanation of everything, very professional and super nice to work with. 👏

PS — you may think the review’s title is a typo, however, I secretly just want you to try and book “Alex” so that I have more available slots with Alexis. 😉

27. marts 2023
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Besvarelse fra NAAMA Studios

Thanks for taking the time to leave us a review Phil! Your feedback on the team is much appreciated, don't worry there is enough of our wonderful Alexis to go round!
The NAAMA Team

Bedømt til 5 ud af 5 stjerner

NAAMA Studios is fantastic, special call out for Nikita

I’ve been going to NAAMA Studios for about 10 months now, currently on my 9th session. The studios setup is warm and welcoming and all staff are really chatty and look after you. Special mention to Nikita who has been treating me for some time now. During the process of laser treatment, Nikita finds ways of making me comfortable with conversation and finds new methods to make me feel as relaxed as possible! Thank you for being fantastic, I know this review is well overdue. 5 star service

15. marts 2023
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Besvarelse fra NAAMA Studios

Thanks for taking the time to leave such a detailed review Harry! We are so pleased you have chosen NAAMA for your tattoo removal. See you back at the studio again soon.
The NAAMA Team

Bedømt til 5 ud af 5 stjerner

The whole experience was just more than…

The whole experience was just more than I expected, from sending photos in on the what’s app chat, with many more questions that I had, the team were just great :)
The location was so near to me, and the space was so welcoming, warm and professional looking. It just looked aesthetically wonderful.
I instantly felt so comfortable.
Rebecca was a gem, she is so patient and knowledgeable, we had a good laugh and I’m so glad she was the one who carried out my treatment.
I am so glad I made the decision to have my tattoo removal done with them!

6. marts 2023
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Besvarelse fra NAAMA Studios

Thank you for leaving us a review Safna! We're so glad you felt comfortable in our Studio and can't wait to welcome you back soon.
The NAAMA Team

Bedømt til 5 ud af 5 stjerner

Easy, helpful, friendly, professional!

Honestly cannot recommend this place enough. The staff were all so incredibly friendly and helpful and talked me through every stage of the process. The space is very welcoming but also very professional.
It's the first laser removal clinic I have had any contact with who didn't take a 'tattoos are bad' approach, even when removing ones that are unwanted! I didn't feel at all judged or nervous while there. It's also the first place where they talked me through the whole process and the science behind it.
If anyone is looking for tattoo removal this is 100% the place to go.

13. marts 2023
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Besvarelse fra NAAMA Studios

Sorren, thank you for taking the time to leave a review! We are so glad your first session went well and can't wait to have you back at the studio again soon.
The NAAMA Team

Bedømt til 5 ud af 5 stjerner

Amazing service & treatment…thank you🙏

I was quite nervous about having my treatment but Rebecca answered all my questions & removed all my fear about my tattoo removal. I therefore changed my mind and went straight ahead with my first treatment at what was only meant to be a consultation.

The customer service was excellent and the relief at no longer having to cover up my pink eyebrows is immense.

I would not hesitate to recommend NAAMA or return if I ever needed further treatment.

Thank you so much Rebecca & the team at NAAMA that made me feel so welcomed.

11. marts 2023
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Besvarelse fra NAAMA Studios

Thank you for taking the time to leave such a detailed review Tracey! We really appreciate your kind words about our service and the team.
The NAAMA Team

Bedømt til 5 ud af 5 stjerner

Nikita at NAAMA is THE BEST

I’m on my third session at NAAMA with Nikita and she’s honestly amazing, I have such bad anxiety but when I have my sessions I always feel so calm, she’s great! As always, looking forward to my next session and a lil gossip with Nikita!

All round the best experience from everyone at NAAMA, they’re all fab! X

3. marts 2023
Uopfordret anmeldelse
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Besvarelse fra NAAMA Studios

Thanks for taking the time to leave us a review Chloe! It means a lot. See you back at the studio again soon!
The NAAMA Team

Bedømt til 1 ud af 5 stjerner

Over priced , manipulative marketing & very rude unprofessional manager

Had a fantastic experience & a fantastic lady with the laser … until i met the manager . My treatment consisted of a half hour session on two body parts … i went for a treatment but was late but 20 mins due to a train strike and a public transport security issue , everything beyond my control . We agreed on my late arrival that i could have 10mins laser treatment on a one tattoo and come back 48hrs later to finish my time that i missed due to public transport . So after treatment of 10 mins , I paid my owed £199 , thinking i had my 20mins in lieu . 48hrs later and 20 mins of treatment , the manager literally bullied me into paying yet another £199 . I said this business management was disloyal to my custom & unethical . In front of many customers i cannot begin to start how rude & unprofessional she was . I explained i had already spent £1000 with absolutely no results what so ever and i was now in an awkward situation with the company . No empathy from the manager whatsoever . I have since found elsewhere, the same business but literally half the price , getting finally good results & a better laser machine . Conclusion avoid , this over priced very cleverly marketed establishment .

3. februar 2023
Uopfordret anmeldelse
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Besvarelse fra NAAMA Studios

Hi Caroline, thank you for your positive feedback about our consultants. We take great pride in our team.

At NAAMA we endeavour to offer an exceptional service to our customers, in order to maintain this standard we do operate on a 72 hours cancellation and 5 minute lateness policy which is available to view on our website and on our confirmation emails. Failure to meet these may result in a client forfeiting the appointment and being charged.

As mentioned you arrived 20 minutes late to your 30 minute session with us. As the situation was out of your control we agreed to treat one of your tattoos to avoid a wasted journey to us, we subsequently charged £199 for your treatment which covers a 30 minute time slot. When you arrived to treat the second tattoo the following week we went ahead with the treatment despite your late arrival. Following your subsequent discussion with our Studio Manager we did not proceed with payment for this second treatment. We do not tolerate the way in which you communicated with our staff.

The direct debit for your subscription with us had been declined on two occasions. As you did not provide us with card details to store on file to secure future bookings, a follow up treatment was not booked. No further payments were taken.

At NAAMA we anticipate most clients will need between 10 - 12 sessions for the full removal, we have a number of packages available which offer further discounts on the single session price. You have completed 5 sessions with us and your removal is where we would expect it to be at this stage. We wish you all the best with your future removal, please do not hesitate to contact us if we can support in any way.

The NAAMA Team

Bedømt til 5 ud af 5 stjerner

Super smooth experience

Super smooth initial contact via email and phone right up to my first appointment, answered all my questions and put me at ease - my treatment was for two tattoos to be removed.

The studio is a lovely environment and I like how they have the screen on display so you can see images of the tattoo removals they have completed. It’s always a lovely warm welcome as soon as you walk in and I love the coffee!

My first appointment was a little longer than the rest due to the talk and information I was given about the process of the appointment, benefits of this type of treatment.

Always made to feel comfortable and usually would have an everyday chat whilst the treatment takes place. The treatment isn’t too intense, the cooling process hugely helps keep the niggling to a minimum. The treated area is protected with a cream and protective covering.

I would highly recommend purchasing the aftercare creams they provide in the studio, there is a Step 1 Protect cream which I’ve found to be very effective in quickly healing the two areas treated and then the regeneration cream which helps hydrate the skin once healed.

Very happy from start to finish 😊

23. februar 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I was so happy with my treatment

I was so happy with my treatment - really excellent results! Rebecca put me totally at ease. She was a real star.

27. januar 2023
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Besvarelse fra NAAMA Studios

Thanks for taking the time to leave us a review Gail! We look forward to welcoming you back soon.
The NAAMA Team

Bedømt til 5 ud af 5 stjerner

Helpful & attentive staff

Staff always so helpful and attentive. Tattoo had bled a little after treatment so went in this morning to get a new dressing, and Verity put a new one on, no problem at all!

14. februar 2023
Uopfordret anmeldelse
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Besvarelse fra NAAMA Studios

Thanks for leaving us such an honest review James! We'll see you back at the studio again soon.
The NAAMA Team

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