If I could give 10 stars I would give 11. First class service, quick professional explaintive all the way through the process. Russel gave us his personal attention and kept us informed every step o... Se mere
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Se, hvad kunderne siger
Having previously bought some art via Rus. We went back to him to see if he could source a particular painting we had found elsewhere. He went one better and put us in touch with a brilliant artist ca... Se mere
Virksomheden har svaret
Excellent service by Russ, managed to trace a rare Leigh lambert that we had been after. Quality of customer service is clearly his number one priority, we received updates for delivery on a dail... Se mere
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Rus was a pleasure to talk to and really helpful. He told us where our order was and informed us of when it was getting despatched. He was that helpful we even asked him if he coud source us another... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
My Perfect Art - One of the UK’s Leading Fine Art Retailers | Welcome to My Perfect Art, a family-run gallery business established in 1983, proudly serving art lovers across London/Essex, the UK & Worldwide. | As one of the largest online fine art stores in the UK, we offer a vast array of high-quality artworks—from classic to contemporary masterpieces —for every taste and style. | Discover art up close up close & personal or browse our extensive online gallery at your convenience. | We’re committed to delivering the highest standards of customer service, ensuring you find the perfect piece at the right price with our Price Match Promise*. | Our dedicated team supports you every step of the way, from selection to after-sales care. | With decades of experience and passion for art, My Perfect Art is your trusted destination for authentic, beautiful, signed limited editions prints, sculpture & original art at unbeatable prices. | Contact us today on 020 8530 6900 or visit www.MyPerfectArt.co.uk to explore our artwork. | Part of the Classic Designs Group of companies | Best wishes, Russell - formerly of Picture Perfect Gallery
Kontaktoplysninger
The Retreat, 406 Roding Lane South, Woodford Green, IG8 8EY, Essex, Storbritannien
- 020 8530 6900
- myperfectart.co.uk
4,9
Fremragende
199 anmeldelser
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Great company great service good…
Great company great service good communication beautiful products beautifully packaged I am delighted with my purchases
11. marts 2020
Uopfordret anmeldelse
Suberb service from Russell
Superb service from Russell. I love my 'Doug Hyde' pictures and I'm looking forward to the next one!
11. marts 2020
Uopfordret anmeldelse
Web site months out of date
Web site months out of date. Tried to buy a painting, just called to check the frame details but told painting 6 years old and out of stock. Bit of a waste of time, no money taken but poor trading standards
4. marts 2020
Uopfordret anmeldelse
Besvarelse fra My Perfect Art
Hello D Walker/Joe
Thanks for your feedback, I assume this is 'Joe' as you had said your name on the phone call but it seems to be another person leaving the review now?
As per our chat earlier the limited edition print your enquired about we confirmed was 'available' with our supplier a couple of weeks ago and I remembered it was just 1 copy at the time.
You phoned us to check it was available before ordering and I recommended we phone and check the publisher if it was still in stock and you agreed, I also explained the need to so (rarity) - unfortunately it had since been sold.
I promptly phoned you and relayed the information to you and explained things again in a courteous manner.
Due to the nature of the product we sell, limited editions, they can and will sell out - we are as accurate and as transparent as possible, but these are not mass produced items and will sell out.
'but told painting 6 years old and out of stock' - I think you misunderstood, the painting was released 6 years ago and therefore is will be rare and will be very low availability whatever the case.
We have the highest trading standards in the industry If you read our 'Terms & Conditions' page and specifically 'Purchase, Availability & Pricing' we are very transparent.
Once again thank you for your feedback, I was very happy to take any feedback you had on the phone at the time but you choose not to exit the call very quickly.
I apologize if you are angry and I hope you feel better soon.
best wishes
Russell
Second time I’ve purchased pictures…
Second time I’ve purchased pictures from Picture Perfect and like last time, I was really pleased with them.
Payment is easy, Russell always follows up with personal email and receipt so peace of mind it’s all ok. Also, further updates were sent so I knew what day to expect my delivery- great service!
I’d recommend and will purchase from them again 😁
13. december 2019
Uopfordret anmeldelse
Good quick service
Good quick service, excellent pictures and frames
22. oktober 2019
Uopfordret anmeldelse
Delighted customer
You are always cautious about buying for the 1st time with company online, but after a couple of emails and phone calls with Russell, the whole experience was great.The 2 Doug Hydes (summertime + sun sea and sunglasses 1) arrived earlier than expected and extremely well packaged. Have already recommended to family and friends.
21. oktober 2019
Uopfordret anmeldelse
Known them and purchased pictures from…
Known them and purchased pictures from them for many years. Great service.
20. oktober 2019
Uopfordret anmeldelse
Glad I took the risk
I was nervous about spending so much online but had personal email contact within a day which was really reassuring. When the art arrived it was well protected. Thank you.
18. oktober 2019
Uopfordret anmeldelse
Fantastic service - thoroughly recommend this gallery
I purchased a fantastic new release from this gallery and at the same time they managed to source a beautiful picture which I had been looking for for ages. I was amazed they were able to find it. The price was great and they communicated in a timely manner throughout. I was very impressed with the service and have recommended them to several friends. I would absolutely recommend this gallery.
18. oktober 2019
Uopfordret anmeldelse
Besvarelse fra My Perfect Art
Thanks Sara for your lovely review, it was very kind of you. Enjoy your new paintings and speak soon
Fantastic service from Picture Perfect Gallery
Russ, thank you so much for guiding me through the finance process to be able to buy Doug Hyde’s “Spread Your Wings” picture. Very simple process and I am now a proud owner of a limited edition piece of art.
Framed within two weeks to an extremely high standard.
Russ has been really friendly and answered any questions that I had, as this was the first time I had used the finance option to purchase a work of art.
Will be using Picture Perfect Gallery again and I’m giving him FIVE STARS!
Thank you
20. september 2018
Uopfordret anmeldelse
Besvarelse fra My Perfect Art
Thanks Janet, I really appreciate your business and look forward to speaking with you again :) - just got round to replying to your lovely review
Selina
What can I say about Russell at Picture Perfect Gallery that already hasn't been said - and I thought it was only me that got the special treatment!! He epitomises outstanding customer service and was an absolute pleasure to deal with. His knowledge, attention to detail and communication were exceptional. I ordered Doug Hyde's Making Memories which has huge personal significance for me and I couldn't have placed it in better hands. Once again Russell, thank you.
29. juli 2018
Uopfordret anmeldelse
Besvarelse fra My Perfect Art
Thank you Selina, it was a pleasure to liaise with you, enjoy your new Doug Hyde :)
"It's good to be bad"
Just received my Doug Hyde "It's good to be bad" painting. Excellent service from Russell and at a brilliant price. Will definitely be back for more in the future.
22. juni 2017
Uopfordret anmeldelse
Besvarelse fra My Perfect Art
Thanks Janice for your purchase and your kind words, speak to you soon!
Responsive customer service & easy to use website
An internet search for some Mackenzie Thorpe limited edition prints led me to Picture Perfect Gallery. I purchased some unframed artwork from them at very reasonable prices and emailed after to enquire about framing upgrades.
Russell called me back and advised of framing options and prices and was most courteous, even emailing me some imagery of framed examples.
The next week my beautiful framed Thorpe’s arrived and where hung on the wall in all their glory
An easy to use website, with very responsive customer service, who where able to answer all my questions re framing, edition numbers and mediums of printing (I am no expert)
I would heartily recommend them
Update - I have used Picture Perfect Gallery again to purchase a Kerry Darlington limited edition and Russell and the team have been outstanding, thank you again.
23. april 2017
Uopfordret anmeldelse
Besvarelse fra My Perfect Art
John, thanks for your review and I hope you are enjoying your Mackenzie Thorpe's, best wishes :)
Picture-perfect transaction
We recently bought few Doug hyde art for our office. All-round perfect service and a follow up phone call from the owner himself to make sure we are fully satisfied. 5*
15. december 2016
Uopfordret anmeldelse
Besvarelse fra My Perfect Art
Hello, sorry for the long delay in replying, I hope you are enjoying your Doug Hyde's and please feel free to browse the new ones on our website :) speak soon
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