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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I just wanted to say how wonderful I found my experience with the berry basket course. Although my basket looked nothing like its intended image it was not due to poor instruction, rather my poor exec... Se mere

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Bedømt til 5 ud af 5 stjerner

Finally got influenced by social media and purchased the bird box. The instructions were super clear and easy to understand and most importantly in real time so I could follow along! Very fun project... Se mere

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Bedømt til 1 ud af 5 stjerner

Ordered on Sunday, two items that stated (and still state) shipped next business day. Its now Thursday, no delivery and the courier company have not received the parcel. The response from the company... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

High quality but warm and accessible tuition from leading basketmakers. The video production values are excellent too with carefully thought through angles so you can see exactly what Molly an... Se mere

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Virksomhedsoplysninger


Kontaktoplysninger

4,4

Fremragende

TrustScore 4.5 ud af 5

96 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

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Bedømt til 5 ud af 5 stjerner

experience, in willow

What a great Christmas present.
Never worked with willow before and was a good experience.
Need to make sure you read the instructions and look at the videos,it's not to be rushed, wasn't sure if I socked the willow and let it rest enough, found the willow splits , but plenty of spares.
Have enough willow to make another star , hopefully with better results, we learn from our mistakes.

4. januar 2025
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myown2hands.co-logo

Besvarelse fra myown2hands.co

Hello Christine
Thank you for your great review! We’re so glad you enjoyed your first experience with willow weaving. The first project can always be a bit tricky, but with each one, it gets easier—your next one will definitely be better. All the best!

Bedømt til 5 ud af 5 stjerner

Best online course!

I bought the shopping basket and got the tension tray as an added bonus!

I did the tension tray before Christmas and I’m about half way through my shopping basket.

I’ve done lots of different craft learning but this has to be the best. The videos are completely clear and being able to watch how to do the hand movements is brilliant and watch them over and over.

I also had an issue (I’d not made my bottom arched enough - first attempt problem) and they were so quick to reply with tips which was amazing.

Would recommend to anyone I am totally addicted!!

16. december 2024
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myown2hands.co-logo

Besvarelse fra myown2hands.co

Hello Holly
Thank you so much for your lovely review! We’re thrilled to hear that the videos have been helpful and that you’ve been enjoying your basket weaving journey. It’s great to know our tips made a difference, and we’re excited to see how your shopping basket turns out.

Thanks for the recommendation, and happy weaving!

Bedømt til 5 ud af 5 stjerner

Just brilliant

Just brilliant. I have been wanting to have a go at creating something out of willow for years, but always seemed daunting, and had no idea where to begin. I am so pleased I took the plunge, and ordered the bird feeder. The tuition is absolutely superb. I am a complete beginner. It was thorough, well explained, in a calm and steady pace to keep up with ( you can also pause, rewind etc). Will definitely be ordering another course and hone my new skill

6. januar 2025
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Besvarelse fra myown2hands.co

Thank you for your wonderful review! We’re so glad you enjoyed creating your bird feeder. It’s great to hear the course helped you feel confident as a beginner. We look forward to supporting you on your next project!

Bedømt til 5 ud af 5 stjerner

This was one of the best Christmas…

This was one of the best Christmas present my husband ever got me. Kit arrived quickly and had everything I needed with extra willow just in case you need it.
I did have a technical issue with the link to the enroll on the course but this is probably my husband fault, emailed Patrick on Christmas Day (not expecting a reply until the will after Christmas) and he messaged back supper quick. That’s customer service!!!.
100% recommend to any crafter that like there garden too.

4. januar 2025
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myown2hands.co-logo

Besvarelse fra myown2hands.co

Hello Kerry
Thank you so much for your lovely review, we really appreciate it!
Willow does make a perfect gift, and we are thrilled you enjoyed your Project. Sounds like you received some extra special customer service! We look forward to supporting you on your next one.

Bedømt til 5 ud af 5 stjerner

Fantastic Christmas present

Quick delivery, my husband ordered me a willow course for Christmas, at my request. It was delivered quickly and has been standing in the corner of my kitchen for the past month!
I was so excited to finally open it last week and start watching the online videos explaining what each project was and the steps to complete each one. The tutor was very lovely and easy to follow. It was easy to pause and give myself a bit more time when needed. Handling willow is a completely new thing for me and I absolutely loved it. Sometimes the willow broke a bit and the videos assured me that this was normal and part of handling a natural product. I never felt like I was doing it wrong or wasn't good enough. I simply pulled out another reed and started that bit again.
I was so pleased with my finished star which looked even more impressive when I attached the tiny lights which were included in the pack.
Thank you so much not only for teaching me a new skill but for giving me something I'm not ashamed to put on the wall. I can see the imperfections but that's part of the journey. Can't wait to try the next two projects.
I can't see how to add a photo but if I work it out I will because it's beautiful and you won't believe that this is my first ever try at using willow. In the meantime you'll just have to take my word for it 😃

30. december 2024
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myown2hands.co-logo

Besvarelse fra myown2hands.co

Hello Tracey,
Thank you for your lovely review! We’re so glad you enjoyed your project, and the videos are indeed perfect for pausing and rewinding at your own pace. It's amazing that you learned a new skill. We agree, the star with lights is a beautiful project. We can’t wait for you to try your next one—happy weaving!

Bedømt til 5 ud af 5 stjerner

Great service

Great service. Delivered on time but was missing 1 item, I contacted Patrick, he responded very quickly and sent the item out all has now been received and was received within a couple of days. Mistakes happen but this was rectified very quickly. Would definitely order again

16. december 2024
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myown2hands.co-logo

Besvarelse fra myown2hands.co

Hello Terri,
Thank you so much for taking the time to give us your feedback and review. We hope you enjoyed your Willow project, and look forward to supporting you on your next one!

Bedømt til 2 ud af 5 stjerner

I purchased 5 star kits for my…

I purchased 5 star kits for my daughter. Kits turned up fine. I never actually got confirmation email. (Had several emails saying order not complete). I have tried contacting company as without "course" all have is a pile of sticks.

4. december 2024
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myown2hands.co-logo

Besvarelse fra myown2hands.co

Hi Stephen
I'm so sorry for the slow reply to your email

Very unfortunately, last week my wife was involved in a hit and run motorbike accident that left her with a broken shoulder and hand.

Thankfully she is alive but she is badly hurt and the accident has made our busiest time of year even more challenging. (We have many hundreds of orders to fulfil and also have a 9 month old son at home!)

As a result I've been a bit slower to respond to emails as usual.

You should have received an automated email from us with 5 link to access the course from us when you purchased
However i have now send you 5 more links to access the course, one for each of your party. If you have any further issues please can you ring me one 07958355781
v best Wishes
Patrick

Bedømt til 3 ud af 5 stjerner

Avoid at all costs! Read update.

I had exactly the same issue as Ken. No product, contacted after a week, would be with me the next day. No sign of it and no further contact. Luckily I paid by credit card and was able to claim it back. I would avoid!
Update: Patrick contacted me after Christmas and has delivered the items free of charge. The items look good. I have not yet looked at the course.

4. december 2024
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myown2hands.co-logo

Besvarelse fra myown2hands.co

Hello,
Im so sorry that your order was sent out a bit late.
Very unfortunately, last week my wife was involved in a hit and run motorbike accident that left her with a broken shoulder and hand.

Thankfully she is alive but she is badly hurt and the accident has made our busiest time of year even more challenging. (We have many hundreds of orders to fulfil and also have a 9 month old son at home!)

We have hired new staff and are I'm working pretty much 24 hours a day to get caught up.

As we are now all caught up, please send me an email with your order number and I will make sure your kit is sent out free of charge.

If you have any further issues please can you ring my mobile on 07958355781
v best Wishes
Patrick

Bedømt til 5 ud af 5 stjerner

Good customer service.

Due to my error there is a mistake in my order but I spoke today on the phone with the company who are going to send me the product I wanted. The video guides are really good, comprehensive and helpful. I’m really looking forward to starting the project. I like to support small businesses

12. december 2024
Uopfordret anmeldelse
myown2hands.co-logo

Besvarelse fra myown2hands.co

HI Yvonne
thank you so much for your kind review, I'm so glad we could get that sorted for you.
V best wishes and have a lovely Xmas
Patrick

Bedømt til 1 ud af 5 stjerner

No product and no refund, Patrick ignores contact

Unfortunately I have hade exactly the same experience as other recent posters. Ordered a kit which cost, in total, £107 and order confirmed.

The website promises 2 day delivery so after a week I asked if an update was available, I received an apologetic email from Patrick stating it would be dispatched that very day and delivered tomorrow.

A couple of days later nothing had been received and Patrick has ignored all of my subsequent attempts to contact him.

So now he has my money, has not sent anything out and is ignoring me. I have therefore raised a PayPal dispute, which to date he is also now ignoring.

A shame because the product looks good, but I would avoid buying from here.

UPDATE 20/12: since the seller replied below I am pleased to say he has followed through by doing exactly what he said. I have had my money refunded and unexpectedly the seller he’s sent me the item as a good will gesture.

4. december 2024
Uopfordret anmeldelse
myown2hands.co-logo

Besvarelse fra myown2hands.co

Hi Ken,
I'm so sorry to hear that your order has not arrived. I'm not sure why it has gone missing but i have issued you with a full refund and I have instructed the warehouse to resend it tight away so you will still get your product for free in time for xmas.

Very unfortunately, last week my wife was involved in a hit and run motorbike accident that left her with a broken shoulder and hand.

Thankfully she is alive but she is badly hurt and the accident has made our busiest time of year even more challenging. (We have many hundreds of orders to fulfil and also have a 9 month old son at home!)

We have hired new staff and are I'm working pretty much 24 hours a day to get caught up, but as a result we have not been able to be as fast on email as we normally are. I can only apologise for this.

v best Wishes
Patrick

Bedømt til 1 ud af 5 stjerner

I would never use this company again

I would never use this company again - haven't received the materials. Website and kits looked great, so I ordered a kit that cost over £90. Waited a week and when I hadn't received anything I emailed..got a reply from Patrick saying it would be dispatched that day and should be with me next day. Nothing arrived so I emailed asking for confirmation it was dispatched...since then Patrick has ghosted me and not responded to my follow-up emails. Since ordering I've read the trustpilot reviews and it seems he does this a lot. Feels like a scam.

9. december 2024
Uopfordret anmeldelse
myown2hands.co-logo

Besvarelse fra myown2hands.co

Hi David

I'm so sorry to hear that your order has not arrived. I'm not sure why it has gone missing yes but please could you send me your order number so i can issue you with a refund?

Very unfortunately, last week my wife was involved in a hit and run motorbike accident that left her with a broken shoulder and hand.

Thankfully she is alive but she is badly hurt and the accident has made our busiest time of year even more challenging. (We have many hundreds of orders to fulfil and also have a 9 month old son at home!)

We have hired new staff and have been working pretty much 24 hours a day to get caught up, which we have now done
But as a result we have not been able to be as fast on email as we normally are. I can only apologise for this.
Please let me know what your order number is as now we are caught up i want to make sure you get your items in time for xmas.

v best Wishes
Patrick

Bedømt til 1 ud af 5 stjerner

No delivery and no communications

I ordered and paid for a gift, and since then there have been no updates, no responses to my emails, no telephone number and no delivery. Do not order from this company.

10. december 2024
Uopfordret anmeldelse
myown2hands.co-logo

Besvarelse fra myown2hands.co

Hi Tracy
I'm so so sorry your item was a bit late. I can see on the system it has now been received.

Very unfortunately, last week my wife was involved in a hit and run motorbike accident that left her with a broken shoulder and hand.

Thankfully she is alive but she is badly hurt and the accident has made our busiest time of year even more challenging. (We have many hundreds of orders to fulfil and also have a 9 month old son at home!)

We have hired new staff and have been working 24 hours a day to get caught up, but as a result we have not been able to be as fast on email as we normally are. I can only apologise for this.

v best Wishes
Patrick

Bedømt til 5 ud af 5 stjerner

Great customer service!

I ordered a basket kit, but sadly the order wasn’t delivered, or was pinched from the doorstep 🥲🥲 (deliver co’s photo only showed the doorstep!)
I contacted the company and they replaced my order!!

Thanks so much!!!!

I’ve done a couple other of their kits and they are fab😁 looking forward to trying this one.

19. november 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Ordered a willow basket making course…

Ordered a willow basket making course and kit for my wedding anniversary (9 years is willow apparently 🤷🏻‍♂️) After a couple of days I received an email stating the items were sold out and would I like a refund or to wait which is normal. Unfortunately the wait would have put the delivery a week past my anniversary. Which any married man that’s missed multiple previous anniversaries knows… this ain’t an excuse that they’ll believe!
After letting them know my own 2 hands sent out a spoon whittling course so my wife had something to open on the day and then followed up by sending the willow basket when it was in stock.
Incredible customer service way more than expected and hugely appreciated and really pulled me out of the sh**
Thanks guys
Tim

12. september 2024
Uopfordret anmeldelse
myown2hands.co-logo

Besvarelse fra myown2hands.co

HI Tim
Thanks so much for this kind review and I'm so glad we were able to help!! v best wishes
Patrick

Bedømt til 5 ud af 5 stjerner

Love my Shopping Basket…

I highly recommend the shopping basket course!!! Top quality materials, excellent video instruction and good customer service. I can’t believe I’ve made it! I’m looking into doing other courses and will definitely keep these in mind as we get closer to the Christmas season.

21. august 2024
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Bedømt til 5 ud af 5 stjerner

I loved my course and kit

I loved my course and kit. I made the oval basket and found it such an amazing experience - so therapeutic and enjoyable. The video course was really instructive and easy to follow and the kit provided everything I needed. Molly is super. I will definitely be making another one. T

17. august 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Item not received

Ordered and paid on 4th August, have received nothing, there is no shipping information and after several emails that have gone unanswered, I doubt I'll be receiving the item + 'free gift's. Very disappointing when you're trying to encourage small businesses, but get no communication or interaction past taking your money.
Would not recommend

4. august 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Placed order on 4th August

Placed order on 4th August, received shipment email same day. It’s now 13th August and the tracking website still saying the same thing. No telephone number to complain so have used the website contact and also emailed and still heard nothing. I’m so disappointed.

4. august 2024
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Lovely product, good customer service, slightly delayed delivery

I really love heritage crafts and have wanted to try basket weaving for years, so was so pleased to find this company. You gain access to the videos straight away and these are very nicely filmed with great explanations.

However, the materials did take a while to arrive. After 9 days, the willow had not been despatched. But the owner (Patrick) was extremely responsive to my emails and explained that due to the bad whether this spring and summer, the willow drying process was taking their local farm longer than expected. Another package was despatched but never scanned by the courier (I suspect the courier may be an issue). However, on the third attempt, all equipment arrived and I am happy to get started. I was even given free access to any course of my choice to make up for the delayed delivery, which I very much appreciated!

I can't fault the quality of the course and great responsiveness of the owner. It's definitely worth supporting a small business and keeping heritage crafts going!

20. juni 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Immediate access to the online course but not the materials

Updating my review from 3> 5 stars

So my initial experience wasn't extremely positive, due to their advertisement (considering willow delivery takes time, their initial advertisement was a bit misleading, and I saw a lot of people were commenting the same)

I ended up loving the course and bought 3 courses over the last several months.

Their course is easy to follow and it comes with what you need - you will do better if you have certain things (vodkin etc) but they'll tell you alternatives so you can start with just their kits.

---

Initial review with 3 stars

I bought a willow basket weaving course.
I got access to the online course immediately but the material hasn't come yet although it's been 4 days- they haven't shipped it yet. The website has 2 days shipping claim but I still haven't got notification whatsoever.

I hope they'll send the materials soon

29. juli 2024
Uopfordret anmeldelse
myown2hands.co-logo

Besvarelse fra myown2hands.co

Hello Kiko, we really appreciate you taking the time to update your review. And we are so pleased you are enjoying our courses! Thank you

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Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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