Sandra was very helpful with booking 1-1 with pensions. I explained i was having issues with setting password and i emailed team for support. Sandra sent email i can reset my password which i tried. I... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I used the 'text chat' with Sandra today, for some questions regarding an AVC that I have recently taken out. My experience was nothing but positive. I got immediate assistance. Sandra was professiona... Se mere
Today, I called Money Matters for support and had a great experience. The lady I spoke to was professional, calm and very helpful. She listened carefully and explained everything clearly, especially... Se mere
Virksomheden har svaret
Emailed the company with a query. Had a quick response to my question and follow up communication was also speedy. They managed to resolve my query very quickly. Excellent customer service.
Virksomhedsoplysninger
Skrevet af virksomheden
Over 985,000 public sector employees keep more of what they earn with My Money Matters. Offering flexible salary advances, savings automated on payday, and bigger and better retirement pots.
Kontaktoplysninger
First Floor, 5 Fleet Place, EC4M 7RD, London, Storbritannien
- 01252 959 779
- support@my-money-matters.co.uk
- mymoneymatters.com
4,9
Fremragende
323 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Efficient response and solution via Chat
Really efficient response and solution to my query via the Chat facility today. Nirin responded to my query and updated my account whilst I remained online. Was much easier to resolve the issue than I anticipated.
8. juni 2026
Besvarelse fra my money matters.
Your 5-star rating brightened our day! We’re so glad you’re satisfied with our service and hope to welcome you back soon.
Really informative webinar have already…
Really informative webinar have already registered with gretel to find prev pensions thanks
8. juni 2026
Uopfordret anmeldelse
Besvarelse fra my money matters.
Thanks a ton for your kind words and great rating! It means the world to us that you took the time to share your experience.
Logging in Issue
Sandra provided excellent service and answered all my queries successfully.
8. juni 2026
Besvarelse fra my money matters.
Thank you so much for this review! The team will be delighted to hear your feedback!
Besvarelse fra my money matters.
Thank you so much for your 5-star review! We’re thrilled to hear that you had a great experience with us. Your feedback means a lot to our team.
Besvarelse fra my money matters.
We truly appreciate you spending the time to leave this 5-star review! We know that the team loves to hear about how they have been able to help you!
Pension help
Excellent informative session and easy to follow. Especially the Salary Sacrifice AVCs
8. juni 2026
Uopfordret anmeldelse
Besvarelse fra my money matters.
Thanks a ton for your kind words and great rating! It means the world to us that you took the time to share your experience.
Very informative!
8. juni 2026
Uopfordret anmeldelse
Besvarelse fra my money matters.
We truly appreciate your positive feedback! It’s wonderful to know that our efforts made your experience enjoyable.
Very informative and simple to…
Very informative and simple to understand
8. juni 2026
Uopfordret anmeldelse
Besvarelse fra my money matters.
Thank you so much for this review! The team will be delighted to hear your feedback!
Great Service around my AVC
Really great service when I called about my Local Government AVC; how it works and what the options are.
8. juni 2026
Besvarelse fra my money matters.
We truly appreciate you spending the time to leave this 5-star review! We know that the team loves to hear about how they have been able to help you!
Excellent customer service, prompt and efficient
Kelsey was particularly helpful and demonstrated excellent customer care, quickly identifing the problem, correcting it with no fuss, just provided a solution promplty and efficiently.
8. juni 2026
Besvarelse fra my money matters.
Your 5-star rating brightened our day! We’re so glad you’re satisfied with our service and hope to welcome you back soon.
Very efficient …
Sandra was able to assist and provide the information I required which I was struggling to find. I wish I’d used this service earlier .
5. juni 2026
Besvarelse fra my money matters.
Thanks a ton for your kind words and great rating! It means the world to us that you took the time to share your experience.
Nirin was very helpful and phoned me…
Nirin was very helpful and phoned me straight back when the phone connection was lost.
5. juni 2026
Besvarelse fra my money matters.
We truly appreciate your positive feedback! It’s wonderful to know that our efforts made your experience enjoyable.
I was a bit baffled by the AVC and it…
I was a bit baffled by the AVC and it was good to speak to someone who could explain how it works and fits with the LGPS. very good customer service.
5. juni 2026
Besvarelse fra my money matters.
Thank you so much for your 5-star review! We’re thrilled to hear that you had a great experience with us. Your feedback means a lot to our team.
Professional advice given in a friendly…
Professional advice given in a friendly manner.
4. juni 2026
Besvarelse fra my money matters.
We truly appreciate your positive feedback! It’s wonderful to know that our efforts made your experience enjoyable.
Sandra did it for me!
Sandra did it for me!
She deserves a pay rise - aye, she's that sort of employee. Please give her the pay and the praise she deserves!!
4. juni 2026
Besvarelse fra my money matters.
We truly appreciate you spending the time to leave this 5-star review! We know that the team loves to hear about how they have been able to help you!
Katie was excellent
Katie was excellent. She understood my reason for calling and was able to update my salary on the system immediately. She also advised me about meximum contribution level. Assistance much appreciated
4. juni 2026
Besvarelse fra my money matters.
We truly appreciate you spending the time to leave this 5-star review! We know that the team loves to hear about how they have been able to help you!
Really helpful pension webinar
Gary was really clear, he explained everything in plain English so I’m a lot clearer about pensions and AVC’s.
Half the battle with pensions is understanding how it all works and how to best invest.
Thanks Gary
4. juni 2026
Uopfordret anmeldelse
Besvarelse fra my money matters.
Thanks a ton for your kind words and great rating! It means the world to us that you took the time to share your experience.
Great session
Great session, explained technical issues really clearly and understandably. Great information and signed up for a 121 next week with a view to sign up to SAVC. Thanks so much
4. juni 2026
Uopfordret anmeldelse
Besvarelse fra my money matters.
Thank you so much for this review! The team will be delighted to hear your feedback!
Excellent session and really very…
Excellent session and really very helpful. supported understanding of how to make my pension and shared avc work harder for me. Great information and explanations re tax options - thanks 😊
4. juni 2026
Uopfordret anmeldelse
Besvarelse fra my money matters.
Thank you so much for this review! The team will be delighted to hear your feedback!
Pension seminar
Very useful seminar on pension. The speaker explained things clearly and in a way that was easy to remember
4. juni 2026
Uopfordret anmeldelse
Besvarelse fra my money matters.
We truly appreciate you spending the time to leave this 5-star review! We know that the team loves to hear about how they have been able to help you!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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