Delivery was fast!! I'm so excited to try my new device🤍 I will definitely keep buying from this vendor.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
MIYA!!! Best CS rep EVAH!!! Have 100 percent always had GREAT customer service from Mychway (which is insane considering they're sending 1000 dollar objects around the GLOBE!) Seriously do NOT fear or... Se mere
Virksomheden har svaret
Customer service is amazing. They help you with your questions and solve issues well. Communitcation is top notch! I had an issue with my machine and Rosyna helped me with kind and professional email... Se mere
I ordered multiple machines from Mychway after finding videos on YouTube. The customer service I received has been no less than excellent. Miya has communicated regularly, asking if everything is work... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Founded in 2009, myChway has been playing an important role in beauty machine industry, including cavitation machine, facial care, breast & butt enlargement and more. myChway has a strong R&D team developed many such great beauty tool model that clients love. Now myChway is selling her items in major marketplaces, such as eBay, Amazon and her own website. She has has tons of clients from the world. Meanwhile,myChway is a professional one-stop solution provider on beauty tool. At myChway, you will learn more about beauty business model other than beauty tool. Resonsibility. Sincerity. Share. Win-Win.
Kontaktoplysninger
RM1701A, Pengdu Mansion, 126 Nanguang Rd, Nanshan,, 518000, Shenzhen, Kina
- +852-56147818
- support@mychway.shop
- mychway.shop
4,9
Fremragende
528 anmeldelser
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I totally recommend MyCHWay!!
I totally recommend MyCHWay!!! Personalized customer service, helpful in all the way till you are totally satisfied.
I live my machine!
4. august 2025
Uopfordret anmeldelse
Besvarelse fra mychway.shop
Thank you for your amazing feedback! We’re so glad you’re satisfied with our service. If you need any further assistance, feel free to reach out!
Amazing Expierence
I Recently purchased Mychway Radio Frequency Body Sculpting Machine through their Site , The Machine was delivered on Time , When i Recieved , I noticed there was no instruction Booklet , So i contact the Support team , Miya from the Support Team Responded Fast to my Request of Recieving Instruction Booklet , Miya Was Extremely Kind and Amazing , I had a very positive and happy Expierence Even though it was my First time Ever ordering from them , Miya you are Truly Wonderful and my Boundless Gratitude for Miya and for the Amazing Service
Thank you
14. juni 2025
Uopfordret anmeldelse
Besvarelse fra mychway.shop
Thank you so much for your kind words!
We’re glad to hear that Miya was able to assist you and that you had a positive experience with your first order. Your support means a lot to us.
If you need anything else, feel free to reach out anytime.
Their customer service is outstanding
Their customer service is outstanding. The original package was lost by FedEx. I contacted them to let them know. They reached out to me on Whatsapp to let me know a new machine was sent. They followed up after delivery to check that I received it and that it was in working order. This was for a 5 in 1 cavitation machine. I'm quite pleased.
11. juli 2025
Uopfordret anmeldelse
Besvarelse fra mychway.shop
Thank you for sharing your experience! We're glad we could resolve the issue quickly and that you're happy with your 5-in-1 cavitation machine. Your satisfaction means a lot to us!
Besvarelse fra mychway.shop
Thank you for your kind words! We're glad to hear you found our team responsive and helpful. We appreciate your support!
I had a great experience with…
I had a great experience with Mychway.shop for my first purchase. Their customer service is excellent—Miya was especially helpful, answering all my questions quickly and clearly. Shipping was fast, and any issues I had were handled efficiently. I really appreciated the support throughout the process. Highly recommend this company for their professionalism and customer care. I’ll definitely shop here again!
2. juli 2025
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Besvarelse fra mychway.shop
Thank you so much for your kind feedback! We're thrilled to hear you had a great first experience with us. Miya and the team truly appreciate your support.
Fantastic customer service!
Customer service has been amazing! There was an issue with shipping my order, and before I even knew about the problem, the customer service team had already come up with a solution to make my delivery quick and seamless. Thank you!
30. juni 2025
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Besvarelse fra mychway.shop
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience. Your satisfaction is our top priority, and we're always here to help whenever you need us!
Excellent customer service
Excellent customer service. Very prompt replies. Great company to do business with, Miya very patient understanding customer service rep. Definitely five stars!!!⭐️ ⭐️⭐️⭐️⭐️
Thank you 😊
2. juli 2025
Uopfordret anmeldelse
Besvarelse fra mychway.shop
Thank you so much for your kind words and support! We're thrilled to hear you had a great experience, and Miya truly appreciates your recognition.
Outstanding customer service
The customer service of this company has been outstanding from the very beginning. Amelia and the team have kindly and patiently answered all of my questions, always taking the time to offer helpful solutions and support. The machine I ordered arrived right on time and is of excellent quality. I’ve now had the chance to fully test it, and I’m very happy with how it works—it’s easy to use and performs exactly as expected. It’s also great to know that I can continue to rely on their support if needed.
3. juli 2025
Uopfordret anmeldelse
Besvarelse fra mychway.shop
Thank you for your fantastic feedback! We're so glad to hear that Amelia and the team were able to provide the support you needed and that your machine arrived on time and met your expectations. We truly appreciate your trust in us and are always here to assist you with any future needs.
I love this company
I love this company. This is a second order for me from Mychway. I worked with Miya, and she has been very clear about information needed to replace one of my handles. Their messaging is prompt, clear (with pictures to guide you!), and always very friendly. I'm grateful they sent me tracking information so that I can track my order as it's making its way. I really enjoy working with this team. The price Has also been very reasonable! Thank you.
30. juni 2025
Uopfordret anmeldelse
Besvarelse fra mychway.shop
Thank you so much for your kind words and continued support! We’re thrilled to hear that Miya was able to assist you effectively and that you’re happy with our service. It’s great to know that the tracking information has been helpful, and we’re pleased you find our prices reasonable. We truly appreciate your trust in our team.
Amazing customer service
Amazing customer service, I purchased the 40k with the 8 attachments. I received the machine quicker than I imagined, but was missing the shelves. Customer service immediately responded on the “What’s app” (amazing for international) and the shelves were on their way. Love the machine, still in learning phase. Great instructional videos on YouTube.
5. juni 2025
Uopfordret anmeldelse
Besvarelse fra mychway.shop
Thank you so much for your wonderful review! We’re thrilled to hear that you received your 40k machine quickly and that our customer service team was able to assist you effectively. We’re glad you're enjoying the machine and the instructional videos. If you have any questions as you continue to explore, we’re here to help!
Amazing customer service
I ordered a 5 in 1 cavitation machine in April, which unfortunately was then stuck in US customs for nearly 4 weeks. In fact, it is still stuck in US customs! I reached out Mychway's customer service and their response was immediate, they offered me $ compensation or the ability to swap for a product that could be shipped from their US-based warehouse. They were so incredibly helpful and responsive, I was able to swap for a different cavitation machine that arrived 3 business days after we settled the exchange. Really impressed with the quality of the machine, and the customer service team's attention to my order, I would definitely recommend them!
18. juni 2025
Uopfordret anmeldelse
Besvarelse fra mychway.shop
Thank you so much for your kind feedback! We're sorry for the delay caused by customs but glad we could resolve it quickly for you. We're thrilled to hear you're happy with the new machine and our service. Your recommendation means a lot to us!
6 in 1 Cavitation machine that never came
I ordered a 6 in 1 cavitation machine a week ago and no tracking number no reply from the live chat as to when or even IF I’ll receive my order. I think I’ve been scammed. Supposedly, they deliver within 3 - 5 business days after your order but it’s been 6 and I don’t even have a tracking number. They sent me a email with YouTube links for how to operate the machine and a “manual” that turned out to be a broken link. So, no tracking number, no machine, no manual & no response. Beware.
UPDATE: I finally got the cavitation machine on 7/6/25. Once this review went up, I was immediately contacted by someone from MyChWay's customer service department (which I appreciate) who explained that shipping was delayed because the particular machine I ordered was out of stock and new stock was coming it. My delivery was supposed to come sooner than 7/6 but there was some delay on FedEx's end so that's not their fault. Set up pretty easy and I used it as soon as I got it. Now, time to wait for results.
24. juni 2025
Uopfordret anmeldelse
Besvarelse fra mychway.shop
Thank you for updating your review and giving us the opportunity to make things right. We truly appreciate your patience and understanding regarding the delay, and we're glad to hear the machine has arrived and is working well. If you need any further assistance, we’re always here to help!
The customer service was stellar from…
The customer service was stellar from the beginning. They have been (and still are) kindly and patiently answering all my questions and proactively looking for solutions to any concerns I may have. The machine I ordered arrived faster than I expected and seems of good quality so far. I have yet to properly test it, but I'm happy that I can rely on the support service if there are any issues!
19. juni 2025
Uopfordret anmeldelse
Besvarelse fra mychway.shop
Thank you so much for your kind words! We're glad to hear you're satisfied with our service and that your machine arrived quickly. If you need any help while using it, feel free to reach out anytime – we're always here to support you!
Awesome store with good service before and after sale!
I bought a Monopolar RF Machine from MyChWay and just love it... real power for all the body parts and good results. (I had tried many machines before but they were just like toys to compare with their products) and what is really incredible is the service and support before and after the purchase - 24hrs on WhatsApp ... they really care for you and are certainly the top in China and worldwide offering nice home and professional machines) Thank you! you are awesome...
26. februar 2025
Uopfordret anmeldelse
Besvarelse fra mychway.shop
Thank you so much for your amazing feedback! We're delighted to hear that you're enjoying the Monopolar RF machine and getting great results. Your recognition of our service and support truly means a lot to us. We’re here for you anytime—thank you for choosing us.
great customer service
I ordered an EMS machine and it came in and it works great so far. I had Some issues with the shipping but Miya and Oran helped me with every question I had got my shipment out for me and answered all my questions or any concerns I had. We need more customer service like these two on the team. Thanks again to Miya and Oran. 😊
22. april 2025
Uopfordret anmeldelse
Besvarelse fra mychway.shop
Thank you for your kind words! We're glad to hear the EMS machine is working well for you. Miya and Oran will be happy to know they were able to assist you. We truly appreciate your support!
Incredible customer service
Incredible customer service! Very responsive and went above and beyond to ensure my satisfaction.
9. juni 2025
Uopfordret anmeldelse
Besvarelse fra mychway.shop
Thank you so much for your kind words! We're thrilled to hear you were satisfied with our service. Your support means a lot to us!
Besvarelse fra mychway.shop
Thank you for your feedback! We're glad to hear you had a great experience with our customer service and fast delivery.
Great
I was nervous to order something kinda expensive from them, but the experience was actually amazing. Customer service was great and they answered my questions promptly. I would definitely order from them again.
31. maj 2025
Uopfordret anmeldelse
Besvarelse fra mychway.shop
Thank you so much for your kind words, Cathy!
We're thrilled to hear that you had a positive experience with us.
For any further inquiries, please feel free to reach out.
Great experience
Great experience, super easy, Miya was wonderful with customer service and follow-ups, easy peasy and I absolutely love my machine! Thank you.
29. maj 2025
Uopfordret anmeldelse
Besvarelse fra mychway.shop
Thank you so much for your kind words!
We're thrilled to hear that you had a great experience and that Miya provided excellent service.
We're also happy you love your new machine! If you need anything else, don't hesitate to reach out.
Besvarelse fra mychway.shop
Thank you so much for your kind words! We're thrilled to hear that Miya was able to assist you. If you have any further questions or need assistance, please don't hesitate to reach out.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.