Great service. Needed the car by a certain time for work and they accommodated with no hassle despite having I.T issues through the day causing delays for customers. Appreciate the customer service!
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
the guy at the reception there did not care about what was happening. he literally said " i do not know i got distracted and forgot" what i asked him to do. Which was change my DRL in my car after le... Se mere
I love the staff at Parramatta, always so helpful and take the time to talk me through all my options, you never have the feeling they are trying to oversell you on repairs or parts. I’m truly ignoran... Se mere
Exceptional service! Accommodated my booking urgently, let me drop off my car early and pick up right at closing, so I didn’t have to cancel my work commitments. Great communication, easy to pay onlin... Se mere
Virksomhedsoplysninger
Om mycar Tyre & Auto - Parramatta
Skrevet af virksomheden
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Kontaktoplysninger
Westfield Parramatta 9A Aird St, 2150, Parramatta, NSW, Australien
- (02) 9212 8936
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I recently attended to pick up my car…
I recently attended to pick up my car after repairs, and overall I do like this place — the team on site are always helpful and supportive. This is not a complaint about their customer service at all.
However, my experience this time was quite stressful due to a system issue. I was informed on arrival that the EFTPOS machines were not working. I had planned to pay using Afterpay, but because of the outage, this option wasn’t available and there was no alternative way to complete the payment online.
I asked if it would be possible to leave a deposit or provide ID and return to finalise payment once the system was restored, but I was advised that the car could not be released without full payment.
This situation wasn’t caused by the customer, yet it left me feeling stuck and overwhelmed with no options. I ultimately had to borrow money just to retrieve my car.
I believe management should have better contingency plans in place for situations like this, so customers are not put under pressure due to system failures beyond their control.
the guy at the reception there did not…
the guy at the reception there did not care about what was happening. he literally said " i do not know i got distracted and forgot" what i asked him to do. Which was change my DRL in my car after leaving the car there for 5 hours. everything else was done okay.
Great service
Great service. Needed the car by a certain time for work and they accommodated with no hassle despite having I.T issues through the day causing delays for customers. Appreciate the customer service!
Prompt response to my questions and…
Prompt response to my questions and service was completed within the time span nominated. Very satisfied with he service.
I love the staff at Parramatta
I love the staff at Parramatta, always so helpful and take the time to talk me through all my options, you never have the feeling they are trying to oversell you on repairs or parts. I’m truly ignorant when it comes to my car and as she is an old gal, and so is the car! I’m so happy the staff here care.
very through
very through, easy to book in the service, good pricing, flexibility re drop in and collection of the car, 12 months roadside assistance
Exceptional service
Exceptional service! Accommodated my booking urgently, let me drop off my car early and pick up right at closing, so I didn’t have to cancel my work commitments. Great communication, easy to pay online, reasonable price. I am so grateful, thankyou!
Good communication and service.
Because of the severe they give and…
Because of the severe they give and never try to put anything over the customer
Great service but despite paying for…
Great service but despite paying for the service it has not been emailed to me. Please email the invoice
.
Very good experience with Mycar
Very good experience with Mycar. No problem booking in for the log book service and a pink slip. My car is old and the tyres needed to be changed. Also additional things that I felt during driving, all taken care of. Very pleased with the service. Got everything done on the same day.
Very helpful and good service
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







