mycar Tyre & Auto - Hornsby Anmeldelser 

340
TrustScore 4.5 ud af 5

4,7

Burdett Street, 2077 Hornsby, New South Wales, AU


Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I have been in Hornsby MyCar two times , in first experience I had a tyre issue , that was persists for a while even after mentioning with MG service centre in last service. Rudolf and team , helped m... Se mere

Bedømt til 5 ud af 5 stjerner

Josh was really helpful in assessing the current status of my tyres and helping me put together an affordable and safe plan so I know the best timeframe to change my tyres, and to have my brakes chec... Se mere

Bedømt til 5 ud af 5 stjerner

When I called up to make a booking, the lady on the phone was super helpful and friendly. Upon arriving at mycar, the staff were friendly, warm and knowledgeable. They accommodated me at such last min... Se mere

Bedømt til 5 ud af 5 stjerner

Easy to access service centre, friendly and professional store crews. My Honda Odyssey has suffered a severe vibration during downhill breaking at speed over 50kmh and front wheel spinning when hill-s... Se mere


Virksomhedsoplysninger

  1. Dækbutik
  2. Autoelektromekaniker
  3. Butik med bilbatterier
  4. Automekaniker
  5. Mekaniker
  6. Olieskift

Om mycar Tyre & Auto - Hornsby

Skrevet af virksomheden

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Kontaktoplysninger

  • Burdett Street, 2077, Hornsby, New South Wales, Australien

  • (02) 9212 8910

4,7

Fremragende

TrustScore 4.5 ud af 5

340 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,7

Alle anmeldelser

(340)

32.248 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

the manager

the manager, hornsby , Westfield Shopping Centre, is very understanding, he and his worker did a good job...a fast and efficient one. My car was inspected and returned on time as requested.

3. april 2025
Bedømt til 5 ud af 5 stjerner

Very good

Very good, but it doesnt seem to matter what timeslot you book or how short the job is - they always want the car all day which is irritating.

1. april 2025
Bedømt til 4 ud af 5 stjerner

Good service

Good service. Kept informed on progress. Car ready on time. Reasonable cost. Only problem was that the car was showing low tyre pressure which I pointed out and was still showing same when I picked up the car.

4. marts 2025
Bedømt til 5 ud af 5 stjerner

Happy and pleased with service

I did an inspection for $49. They did it quick within an hour. The online is easy to access and the supervisor and workers were very nice. The place was easy to go to and next to the shops so that was convenient.

1. marts 2025
Bedømt til 5 ud af 5 stjerner

Great Service

Despite some issues with the parts supplier causing delays, Paul and the team at Hornsby were fantastic. Job done well and great customer service. Definitely recommend MyCar Hornsby.

25. februar 2025
Bedømt til 5 ud af 5 stjerner

Friendly staff, good service, good communication

I needed a pink slip for my car and mycar Tyre & Auto Hornsby was able to offer me an appointment the following morning. I was told the job would take no more than two hours from the time I dropped my car at the garage. I received a text message within two hours as promised advising me that my car was ready to collect. The staff were very helpful, and friendly.

25. februar 2025
Bedømt til 1 ud af 5 stjerner

appaling experiences with hornsby branch

I have been a loyal customer for a long time, but my recent experience at your Hornsby branch has left me deeply disappointed.

I took my 2008 Toyota Corolla in for a service and to address some engine issues. After a consultation, your team replaced several components, including spark plugs, the ignition coil pack, front and rear disc pads/rotors, and a new set of tyres, totaling $2,600. While I was informed of these replacements beforehand, I was led to believe that they would also resolve the engine issue.

However, after completing these costly repairs, I was informed that the engine problem remained unresolved and that the only solution was to replace the engine with a secondhand one—an additional cost of over $4,500. Had I been aware that an engine replacement was necessary, I would never have approved the other repairs.

To make matters worse, my car was at least drivable when I brought it in, but after paying $2,600, it wouldn’t move at all. I requested that my car be towed to my home (just 7.6 km away), but instead, I was only offered the option of having it moved outside the Westfield car park for me to arrange my own towing at my expense.

This entire experience has been unacceptable, and unless a reasonable explanation or some form of compensation is provided, I will no longer be using your services.

I look forward to your response.

7. februar 2025
mycar Tyre & Auto - Hornsby-logo

Besvarelse fra mycar Tyre & Auto - Hornsby

Hi Adrian​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere