I have been in Hornsby MyCar two times , in first experience I had a tyre issue , that was persists for a while even after mentioning with MG service centre in last service. Rudolf and team , helped m... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Josh was really helpful in assessing the current status of my tyres and helping me put together an affordable and safe plan so I know the best timeframe to change my tyres, and to have my brakes chec... Se mere
When I called up to make a booking, the lady on the phone was super helpful and friendly. Upon arriving at mycar, the staff were friendly, warm and knowledgeable. They accommodated me at such last min... Se mere
Easy to access service centre, friendly and professional store crews. My Honda Odyssey has suffered a severe vibration during downhill breaking at speed over 50kmh and front wheel spinning when hill-s... Se mere
Virksomhedsoplysninger
Om mycar Tyre & Auto - Hornsby
Skrevet af virksomheden
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Kontaktoplysninger
Burdett Street, 2077, Hornsby, New South Wales, Australien
- (02) 9212 8910
Bed kunder om at skrive en anmeldelse
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Friendly and reliable service
Despite being busy the service was friendly and the mechanic gave a realistic completion time. Never had any problems with this service centre.
the manager
the manager, hornsby , Westfield Shopping Centre, is very understanding, he and his worker did a good job...a fast and efficient one. My car was inspected and returned on time as requested.
Very good
Very good, but it doesnt seem to matter what timeslot you book or how short the job is - they always want the car all day which is irritating.
Very competent
Very competent, helpful staff at office especially when they come to office when servicing a car!
The technician had kindly explained to…
The technician had kindly explained to me that there was nothing to worry about and I have no problem at the moment with my Tyre.
They had looked at my car(Tyre) promptly that saved my time as well.
Thank you.
Quick service
Quick service, reasonable price, got the tyres I needed even though not in stock.
Good service
Good service. Kept informed on progress. Car ready on time. Reasonable cost. Only problem was that the car was showing low tyre pressure which I pointed out and was still showing same when I picked up the car.
Happy and pleased with service
I did an inspection for $49. They did it quick within an hour. The online is easy to access and the supervisor and workers were very nice. The place was easy to go to and next to the shops so that was convenient.
Staff friendly and professional.
Great Service
Despite some issues with the parts supplier causing delays, Paul and the team at Hornsby were fantastic. Job done well and great customer service. Definitely recommend MyCar Hornsby.
Friendly staff, good service, good communication
I needed a pink slip for my car and mycar Tyre & Auto Hornsby was able to offer me an appointment the following morning. I was told the job would take no more than two hours from the time I dropped my car at the garage. I received a text message within two hours as promised advising me that my car was ready to collect. The staff were very helpful, and friendly.
Excellent experience
Excellent experience! Daniel was brilliant and couldn’t be more helpful.
Svar kan have AI-indholdLæs mere
appaling experiences with hornsby branch
I have been a loyal customer for a long time, but my recent experience at your Hornsby branch has left me deeply disappointed.
I took my 2008 Toyota Corolla in for a service and to address some engine issues. After a consultation, your team replaced several components, including spark plugs, the ignition coil pack, front and rear disc pads/rotors, and a new set of tyres, totaling $2,600. While I was informed of these replacements beforehand, I was led to believe that they would also resolve the engine issue.
However, after completing these costly repairs, I was informed that the engine problem remained unresolved and that the only solution was to replace the engine with a secondhand one—an additional cost of over $4,500. Had I been aware that an engine replacement was necessary, I would never have approved the other repairs.
To make matters worse, my car was at least drivable when I brought it in, but after paying $2,600, it wouldn’t move at all. I requested that my car be towed to my home (just 7.6 km away), but instead, I was only offered the option of having it moved outside the Westfield car park for me to arrange my own towing at my expense.
This entire experience has been unacceptable, and unless a reasonable explanation or some form of compensation is provided, I will no longer be using your services.
I look forward to your response.

Besvarelse fra mycar Tyre & Auto - Hornsby
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