The team was extremely accommodating to fit my vehicle in on very short notice due to an oil leak. They were upfront about costs and were great with providing updates during the process. They were als... Se mere
Lokation
Skift lokationBrandon Park Shopping Centre Corner of Magid Avenue and Springvale Road, 3170 Wheelers Hill, VIC, AU
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The Receptionist is very polite and super helpful. His knowledge about car is also great Book 4 new tyres replacement a day before. Pop up earlier than appointment time. When i get there, the... Se mere
The team at Brandon Park store delivered extremely good service. I replaced my old tires with a set of new Pirellis from the black Friday sale at this store. Dilupa and his team were very friendly and... Se mere
I recently had my car serviced at MyCar Brandon Park, and I couldn’t be happier with the experience. Dilupa and the entire team were incredibly helpful from start to finish—genuinely one of the best c... Se mere
Virksomhedsoplysninger
Om mycar Tyre & Auto - Brandon Park
Skrevet af virksomheden
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Kontaktoplysninger
Brandon Park Shopping Centre Corner of Magid Avenue and Springvale Road, 3170, Wheelers Hill, VIC, Australien
- (03) 8585 7118
4,6
Fremragende
313 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Worked to my schedule
Even though my car was booked for a set time, they were very busy and fitted my car into be done , to suit my schedule, I am very thankful for this ....
10. februar 2025
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Store Staff’s Mistake
I pre ordered tyre at the Boxing Day Sale and have been patiently waiting for more than a month. There has been no communication from the store and I had to chase up all the time. Until last week, I requested the store to replace tyre immediately as mine was not roadworthy anymore. Then I’ve been told that the tyre ordered were wrong and I had to pay over $400 extra. I personally went to Brandon Park store on Boxing Day, the staff there instructed me and placed order on my behalf. I had no idea of what tyre been ordered and trusted the staff as they know better than me. I don’t understand how could the tyre be wrong and it’s been ordered by your staff who should have comprehensive information and knowledge on tyre. I don’t think it’s fair that I had to pay over $400 extra due to your staff’s mistake!
1. februar 2025
Besvarelse fra mycar Tyre & Auto - Brandon Park
Hi Nan,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
The guys left my car parked without the…
The guys left my car parked without the handbrake on!!! It was parked on a slight upwards and angled slope. I was told it’s because it wasn’t manual it was fine!
Wasn’t very comforting to get in my car and thinking that I’m about to pass out because the car is rocking forward
31. januar 2025
Besvarelse fra mycar Tyre & Auto - Brandon Park
Hi Michaela,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Great Service
Great Service. Couldn't give 5 stars as got delayed more than they said.
24. januar 2025
Really quick handover of car
Really quick handover of car. They were super busy when I dropped off the car, but very polite and did a great job!
I’m really happy with the service I received.
21. januar 2025
Friendly and professional service.
15. januar 2025
The guys at Brandon Park were great to…
The guys at Brandon Park were great to deal with and completed the car as they promised.
10. januar 2025
Good service at Brandon Park MyCar
Good service at Brandon Park MyCar. Swapped 4 tyres without any drama.
15. januar 2025
Not as good as usual - work organisation issues?
The guys were, as always, helpful and polite and the work seems fine. The problem this time was with timing. I booked in for tyre replacement on Monday, but they were flat out so I offered to come back when it was quieter, to relieve the stress for them. We settled on Thursday at 8.30 and I was waiting for the work to be done. Told it would be 2 hours I returned to find it had not been started and I hadn’t been called. It took another hour and a half to complete the work - 3 1/2 hours for 4 tyres. Disappointing and not their usual.
9. januar 2025
Besvarelse fra mycar Tyre & Auto - Brandon Park
Hi S and K,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Friendly & efficient
Friendly, helpful staff. Work (new tyres) completed quickly and efficiently on my Q5. Will use them for my next scheduled service.
7. januar 2025
The staff are friendly and helpful.
19. december 2024
My tyre was not ready (nail in tyre)…
My tyre was not ready (nail in tyre) the next day when I was told it would be ready.
Counter staff answered phones in preference to a customer before them, more than once.
I am in retail and a customer standing before you takes precedence to phone ringing
10. december 2024
Besvarelse fra mycar Tyre & Auto - Brandon Park
Hi David,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Great team. Great Service.
The service on my vehicle was done professionally. Very friendly staff and helpful. Thank you.
14. december 2024
Very Professional
Great service, very efficient, professional and thorough job. Provided excellent feedback, wouldn't hesitate to recommend this team.
6. december 2024
Convenient Tyre outlet close to home
Waiting area just adequate.Air conditioning was somewhat low. Provision of a tea/coffee machine would have been appreciated.
Fitting took 90 minutes to complete.
27. november 2024
Staff courteous and friendly. Excellent and efficient service.
Staff were very professional and efficient. Very happy with the service and repairs carried out.
7. november 2024
Great Service
Very happy with the quality of workmanship. Excellent overall experience.
30. oktober 2024
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