mycar Tyre & Auto - Benowa Anmeldelser 

252
TrustScore 4.5 ud af 5

4,7

Reddy Express Service Station, corner of Ashmore Rd &, Glyn Street, 4217 Benowa, Queensland, AU


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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Took my car to MyCar at Benowa and couldn’t be happier with the service. The team is super friendly, professional, and they get everything done quickly without cutting corners. You can tell they rea... Se mere

Bedømt til 5 ud af 5 stjerner

Mycar Tyre and Auto in Benowa are 5 star service They went above and beyond to help me recently right on closing time. They stayed back to find out why my engine was overheating, explained that my ra... Se mere

Bedømt til 5 ud af 5 stjerner

Very happy with the service. Booking was easy, the customer service was great,and the team was thorough with my car service. Everything was explained clearly and the whole process was smooth and profe... Se mere

Bedømt til 5 ud af 5 stjerner

These lads were nothing but helpful from beginning to end. I had broken down in surfers paradise and my car was towed to MY CAR BENOWA. I live in Northern New South Wales. I couldn't have been... Se mere


Virksomhedsoplysninger

  1. Dækbutik
  2. Autoelektromekaniker
  3. Butik med bilbatterier
  4. Automekaniker
  5. Mekaniker
  6. Olieskift

Om mycar Tyre & Auto - Benowa

Skrevet af virksomheden

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Kontaktoplysninger

  • Reddy Express Service Station, corner of Ashmore Rd &, Glyn Street, 4217, Benowa, Queensland, Australien

  • (07) 3215 8303

4,7

Fremragende

TrustScore 4.5 ud af 5

252 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

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4,7

Alle anmeldelser

(252)

32.205 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

Mechanics Were To The Point

The guys were to the point, asked questions to me & were very factual with their vehicle assessment. I've been taking my two vehicles to this workshop for 5 years and the service is comprehensive. The reminder of next service sticker on the windscreen is always helpful.

27. februar 2025
Bedømt til 4 ud af 5 stjerner

This my second vehicle serviced in 2…

This my second vehicle serviced in 2 days. Very happy with service personnel interaction and the work they did. Presentation of vehicle on completion was excellent. Happy with the price of the tyres and the logbook service.

11. februar 2025
Bedømt til 5 ud af 5 stjerner

My experience with mycar was great

My experience with mycar was great. I booked it in for a service and they made the appointment very easy. They were kind and very helpful/knowledgeable. I’ll only be going there from now on, thank you!

21. januar 2025
Bedømt til 5 ud af 5 stjerner

Prompt repairs

The car was completed in the same day as advised, the problem was diagnosed and I was able to use Zip pay as have some money I can't access at the moment.

21. januar 2025
Bedømt til 1 ud af 5 stjerner

Mismanagement and stupid rejection of after sales service

Bought set of tyres during Pirelli half price Black Friday sale. Arranged for fitment at Benowa branch to a second set of wheel rims I had. They called and day/time set to fit. Wheels dropped off and was told to return at 5.30pm, I couldn't so arranged to go back next day. Went back 80 kms and tyres still not fitted. Totally disorganised. No-one accepting responsibility. To the credit of a mechanic named Matt he fitted up then and there, however I found a balance weight fallen off when got home. Tried phoning store over & over but no answer, just a recorded message telling me I was in the queue, etc. so decided to go in and kept call open, and in phone queue half an hour whilst driving there. On arrival a bearded man boasted to be the manager reckoned phones working even though my call was still connected and in the queue and I put it on speaker for him to hear for himself. He outright refused to balance the tyre (a 3 or 4 minute job) 'cause he was just too busy. Yeah! Too busy standing behind the counter to get his hands dirty. Would have taken less time to fix than to argue and be disagreeable and stupid with me. So, dreadful follow up service at this branch. I'll go to another where someone is actually properly managing customer expectations and knows what service - and after sales service actually means. I guess you get what you pay for.

20. januar 2025
Uopfordret anmeldelse
mycar Tyre & Auto - Benowa-logo

Besvarelse fra mycar Tyre & Auto - Benowa

Hi Ian​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Bedømt til 5 ud af 5 stjerner

Positive experience

Friendly staff, fixed my tyre puncture promptly. I have used them a few times and it has always been a positive experience. Would definitely recommend to others.

20. januar 2025
Bedømt til 1 ud af 5 stjerner

The oil cap was left off

The oil cap was left off.
Oil has leaked throughout the engine bay.
Oil is very low and I’ll be taking the car back to the shop on Monday morning, fortunately it is only 200m from my house so it can be driven there safely on low oil.
The washer fluid cap was also left off, the engine oil has gone through the washer fluid and contaminated the water which caused an oily film on the windscreen when the washer was used. Any damage to the engine will be the responsibility of My Car Benowa.

7. januar 2025
mycar Tyre & Auto - Benowa-logo

Besvarelse fra mycar Tyre & Auto - Benowa

Hi Remo​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Bedømt til 5 ud af 5 stjerner

Great Team and Pricing.

Great Team and Pricing.
Work was completed in a time frame that was promised before hand.
I have been a customer for a few years and get all my cars serviced here and always have had a great experience.

1. november 2024
Bedømt til 5 ud af 5 stjerner

Great customer service

Customer service was very helpful and explained everything that was done.
A call was made to inform us what needed to be fixed and the price before anything was worked on.

23. oktober 2024
Bedømt til 5 ud af 5 stjerner

All went well

All went well, notified of wheel alignment, which was also completed following notification and prior to pick up. Only problem was "blossom clutter" from trees due to heavy wind.

10. oktober 2024

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