I had an early morning appointment (made online), but the tyres I was having fitted hadn't arrived in time, so I had to leave & come back later in the day. Despite this, the communication and service... Se mere
Lokation
Skift lokationAltona Gate Shopping Centre, Millers Road, 3025 Altona, VIC, AU
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Derek and his crew are always the best service and have very clear communication. What you see is what you get. Derek runs a tight ship and ensures the standard is very high.
Outstanding Customer service and management being demonstrated at this store. Brayden and the team at Altona mycar branch have repeatedly gone above and beyond in all my experiences with them. I p... Se mere
Excellent customer service, they took the time to explain everything to me and were extremely helpful! 100% will be back for my next service. Do be aware though that online booking times are not accur... Se mere
Virksomhedsoplysninger
Om mycar Tyre & Auto - Altona
Skrevet af virksomheden
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Kontaktoplysninger
Altona Gate Shopping Centre, Millers Road, 3025, Altona, VIC, Australien
- (03) 8585 7160
4,6
Fremragende
285 anmeldelser
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Derek is the Best.
Derek and his crew are always the best service and have very clear communication. What you see is what you get. Derek runs a tight ship and ensures the standard is very high.
22. april 2026
John’s service was fantastic.!
18. april 2026
The owner Derek
The owner Derek, was friendly and professional. He explained the service and fixed the problem with my car.
18. april 2026
Call centre didn't inform the workshop…
Call centre didn't inform the workshop at Altona Gate that I was arriving, which caused a bit of friction with Derrick when I arrived - tried to show him my call log and prove that I did call).
Derrick also didn't like where I parked, (had a flat tyre and didn't want to lug it far so I parked close to the workshop bay)
The whole interaction was laced with friction which I brought up a few times with Derrick and the whole catalyst for the tension seems to stem from the call centre not making the booking.
17. april 2026
Good communication & service
I had an early morning appointment (made online), but the tyres I was having fitted hadn't arrived in time, so I had to leave & come back later in the day. Despite this, the communication and service was excellent. My only suggestion would be to improve the online-booking process to let customers know not to book an early fitting if the tyres are not in stock & need to be delivered the next day. Maybe the booking algorithm could be smarter and advise an afternoon booking instead?
14. april 2026
Love these guys
Love these guys, always there in times of need. Driven in a couple of times on the spot and always willing to help and fix a problem
Many thanks
Darius
13. april 2026
Derek from Mycar Altona was very…
Derek from Mycar Altona was very knowledgeable and gave great service. Gave me some great info on how to look after my tyres!
10. april 2026
Friendly and efficent service
10. april 2026
Great service. Great communication. Great explanation
Derek is very friendly. Explains well what is happening. Kept me informed throughout the day.
8. april 2026
Friendly and professional. Great communication re assessment, cost and pick up time. Car running beautifully. Thanks
Friendly and professional. Good communication re assessment of costs.
7. april 2026
VW Polo ‘09’
Recent works were completed well.the car drives & feels better, advise on what was best for my car was provided & service exceeded expectations including the problems arising with the vehicle
Those there are always great to speak with, very helpful, knowledgeable & meet all your needs
19. marts 2026
Easy and quick process to change two…
Easy and quick process to change two tyres over. Easy to book online too.
14. marts 2026
Definitely Recommend
Took in my car that had screws in my tyre. It was repaired within the hour. Staff really friendly and helpful
21. marts 2026
Worth to visit for a service
The take a general look at my car even though I went just for new tyres!!!
14. marts 2026
Quick friendly and helpful
Such a helpful team, roads around here are troublesome, i keep getting screws and nails in my tyres, the tyre care plan means the repairs are free. The staff are helpful and will fit me in quickly so im not without my car for more than a couple of hours. Thanks team!!
10. marts 2026
Staff were friendly and accommodating
Staff were friendly and accommodating. Answered all questions comprehensively. Assured about outcome of the service.
16. februar 2026
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