Unfortunately, this device doesn't function very well. My son was in my backyard less than 50 feet away from my phone, but I kept getting alerts that he was out of range and "near water." There isn't... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Doesn't work. My 3yo gets 150ft (approx 50m) on the 'near' setting and it still has 1/5th of the proximity bar left before the alarm will go off. Presuming on the 'far' setting, he'll be able to... Se mere
My daughter has ADHD and some autism this watch gives me peace of mind when she gets ahead of us. Especially by water we are never more than one step behind her anyway but just an extra comfort measu... Se mere
Virksomheden har svaret
We haven’t used it yet, but I am disappointed in that no written instructions were sent with the device. The instructional video is very difficult to understand, the female voice sounds very jumbled... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
My Buddy Tag is a child safety device utilizing Bluetooth technology to help prevent lost children and accidental drowning.
Kontaktoplysninger
4105 W. Spring Creek Pkwyk, Suite 708, 75024, Plano, USA
- +1-888-258-2488
- mybuddytag@le-vise.com
- mybuddytag.com
3,0
Middel
91 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Scam stay away.
Scam, never posted. Gave invalid tracking number then stopped communication.
14. juni 2020
Uopfordret anmeldelse
Besvarelse fra My BuddyT
Hello Patrick, I am unable to find an order number for an order placed under your name. If you have your four-digit order number available please kindly e-mail us at buddytag@le-vise.com. I will be happy to look into the order for you.
Never received the bracelets so pretty…
Never received the bracelets so pretty much wasted money on not just 1 but 2 damn bracelets for no apparent reason
16. marts 2020
Uopfordret anmeldelse
Besvarelse fra My BuddyT
Hi Stephanie,
Thank you for your review! We apologize that you did not receive your bracelets. We have responded to your e-mail and we have issued a refund at your confirmation.
Thank you and Regards,
My Buddy Tag Team
Fantastic customer service
Maria was a fantastic customer service agent she listened to my issues and probably took care of the problem she even made sure that I received a replacement before we had to leave for vacation!
5. marts 2020
Uopfordret anmeldelse
No android app
The My Buddy Tag website said there was an app for both iOS and Android but there is not an Android app, rendering the device worthless to me.
27. februar 2020
Uopfordret anmeldelse
Well it was easy the product seems like…
Well it was easy the product seems like it would really help with my almost 2 year that wants to walk everywhere without me holding her hand. So I think this could help this mama out!
15. november 2019
Uopfordret anmeldelse
Still waiting for the Buddy Tag to be…
Still waiting for the Buddy Tag to be dispatched after a week??
14. oktober 2019
Uopfordret anmeldelse
Besvarelse fra My BuddyT
Hello Mr. Christian Horn, we have responded to your e-mail to let you know the order has already been shipped out and the tracking number shows the order was delivered and signed for this morning. If you did not receive the order as of this morning kindly let us know.
Website is easy to navigate and…
Website is easy to navigate and shipping is fast!
9. oktober 2019
Uopfordret anmeldelse
I ordered 6 bands for a trip with…
I ordered 6 bands for a trip with friends and we all have kids under the age of five. They arrived very quickly.
21. september 2019
Uopfordret anmeldelse
I thought I would be able to track my…
I thought I would be able to track my daughter through GPS. Misleading. I want a device to track down a specific location.
10. september 2019
Uopfordret anmeldelse
Besvarelse fra My BuddyT
Hello Shannon! Thank you for contacting us. At your request we have refunded and cancelled your order since it was never shipped out. Kindly note that our product is not marketed as a GPS product and our advertisements do state it is a Bluetooth enabled device. If you do have an issue with any of our marketing being misleading kindly let us know which advertisement you saw and we will correct the issue. As of now we are only marketing the product as a Bluetooth product designed to keep your child within a safe distance to you, we have never stated the product is a GPS-enabled product.
Not easy to use
Not easy to use, only works when children is with you. App doesn’t work and it is difficult to use
30. august 2019
Uopfordret anmeldelse
We love the Buddy Tag and they have an…
We love the Buddy Tag and they have an excellent customer service department.
28. august 2019
Uopfordret anmeldelse
Great response to my questions
Great response to my questions, fast shipping love the buddy tag and customer support!!!
22. august 2019
Uopfordret anmeldelse
I want to love BuddyTag because it’s a…
I want to love BuddyTag because it’s a wonderful WONDERFUL idea! However, I went to the grocery store with my wanderers and the alerts went off about every 3-4 minutes telling me to check on them when they were literally right beside me each time. It got to the point that I just disconnected from the app. I signed up for to be an affiliate but I can’t promote something that is more of an annoyance than a help.
16. august 2019
Uopfordret anmeldelse
Very bad
It’s not tracking well and if I want to se the kids in the maps where they are ,
10. august 2019
Uopfordret anmeldelse
Besvarelse fra My BuddyT
Hi Ohoud,
Thank you for your review on our product! The My Buddy Tag is not designed to track your child. The purpose of the product is to keep your child within a safe distance to you. Once the child is outside of that distance you will receive a notification letting you know the child is outside of your range. The My Buddy Tag will connect to your phone using Bluetooth signal. Since it uses Bluetooth signal and not GPS, it will not track your child once they are out of your range. The maximum range outdoors is about 80-100 feet however this distance will vary depending on your environment, location and cellphone. If you are indoors the maximum distance is minimized to about 10-20 feet. Kindly keep in mind that since it is Bluetooth technology, the tag will automatically disconnect once it is outside of the maximum range. Since the tag is not connected it will not send further alerts and you will not be able to track your child. If you are unsatisfied with your purchase please kindly reach out to our Customer Support and we will happily send you the return instructions for a full refund.
Good
I like it but it would be better if I could connect to two mobile phones at the same time
5. august 2019
Uopfordret anmeldelse
I really liked the concept and ordered…
I really liked the concept and ordered 2 tags for my boys. When I downloaded the app to activate my tags, it doesn't open. It crashes every time. So basically now I'm stuck with 2 useless pieces of silicone. Unfortunately now I dont even have time to order something reliable. FIX YOUR APP!!!!
5. august 2019
Uopfordret anmeldelse
Besvarelse fra My BuddyT
Hi Cynthia, thank you for your review on our Customer Service! We have been following up with you through e-mail notifying you of the issues we had with our application on Android. Kindly note that we have sent a follow up e-mail letting you know the app has been updated and a new version is now available on the Google Play Store! This version will work properly on your Android phone. If you are still unsatisfied with your purchase we will issue a full refund for your purchase once we receive the returned items. For return instructions please kindly contact us or respond to the most recent e-mail we have sent you.
Shame on such a delivery time
it is a shame to deliver this small devise in more than one week. We are leaving on holiday next week with our kids an due to your bad processes on shipment I will not got your devises.If I would have none these amazing delay I would have never bought your devises !
A shame
15. juli 2019
Uopfordret anmeldelse
Besvarelse fra My BuddyT
Hi Sonia, thank you for your feedback on our shipping process. As our website states, international orders are delivered within approximately 30 days from when the order is placed. We received your order on July 8th and the order was shipped out that same week. The order will likely be delivered to you around August 11th. Per your confirmation we have issued a refund for your order since the order will not be delivered on time for your holiday.
Besvarelse fra My BuddyT
Hi Mike, thank you for your feedback! We greatly appreciate your support.
My daughter has ADHD and some autism…
My daughter has ADHD and some autism this watch gives me peace of mind when she gets ahead of us. Especially by water we are never more than one step behind her anyway but just an extra comfort measure. Can never be extra safe when it comes to our children!!!
27. juni 2019
Uopfordret anmeldelse
Besvarelse fra My BuddyT
Hi Amy, thank you for your feedback on our product! We are glad that it has been a benefit to you and your daughter.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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