I placed an order on the 3rd of March, and after two weeks have still not received the item or delivery update. When trying to track my order via their website, the website appears to be down with th... Se mere
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Jako zadovoljan uslugom!!! Album mi je stigao za nekih dva dana od porucivanja, kurirskom dostavom. Sajt je bio veoma lak za korišćenje i poručio sam proizvod putem mobilnog telefona. Iako je album ma... Se mere
Virksomheden har svaret
Loved it! It made a perfect gift for my husband and we may get another for my father in law. But be aware when you pick the photos that the binding where all the pages are stitched together into the b... Se mere
Virksomheden har svaret
This little photo album is ADORABLE!! Even group photos came out clear. The keychain/book is great quality. It took about 2 1/2 weeks to arrive without shipping updates available but customer service... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Mini Leather Photo Albums ✨Memories in Your Pocket
Kontaktoplysninger
Autoput za Nis 27b, 11050, Belgrade, Serbien
- hello@mybookeez.com
- mybookeez.com
4,4
Fremragende
291 anmeldelser
Ingen anmeldelsesinvitationer registreret
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Izuzetna saradnja,poklon je stigao za 3…
Izuzetna saradnja,poklon je stigao za 3 dana. Bila sam iznenadjena,mnogo je lepse nego na slici. Kvalitetan privezak,i sto je najvaznije,izuzetno lepo i kvalitetno odradjene slike
23. januar 2024
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Besvarelse fra MyBookeez
Ćao Sandra, hvala ti na oceni! 😊
Drago nam je da ti se Bookeez dopada i da si imala pozitivno iskustvo sa nama! 😊
Još jednom, hvala ti na izdvojenom vremenu - zaista cenimo to, i nadamo se da ćemo imati priliku da se čujemo ponovo! 😊
MyBookeez tim
Great quality book!
Showed up a little late, which isn't the fault of them, it's an international shipping problem. But when it did arrive it was of great quality and my girlfriend absolutely loved it! Would definitely recommend
28. december 2023
Uopfordret anmeldelse
Besvarelse fra MyBookeez
Hi, thank you for the review! 😊
We're happy to hear that you're satisfied the quality and how your order turned out! 😊
Thank you for sharing your thoughts - we truly appreciate it! We're glad that your girlfriend loves her Bookeez and we hope to have a chance to hear from you again soon! 😊
MyBookeez team
Fantastic quality and beautifully done!
Fantastic quality and beautifully done!
Thank you
30. december 2023
Uopfordret anmeldelse
Besvarelse fra MyBookeez
Hi Simon, thank you for the review! 😊
We're happy to hear that you're satisfied the quality and how your order turned out! 😊 Thank you for sharing your thoughts, we hope to have a chance to hear from you again soon! 😊
MyBookeez team
Besvarelse fra MyBookeez
Hi Aleksa, thank you for the review! 😊
We're happy to hear that your order swiftly arrived and that you're satisfied with the quality of your order! 😊
Thank you for sharing your thoughts - we truly appreciate it and we hope to have a chance to hear from you again soon! 😊
MyBookeez team
Originalni,profesionalni,sve pohvale
26. december 2023
Uopfordret anmeldelse
Besvarelse fra MyBookeez
Ćao Marija, hvala ti na oceni! 😊
Drago nam je da ti se Bookeez dopada i da si imala pozitivno iskustvo sa nama!
Još jednom, hvala ti na izdvojenom vremenu - zaista cenimo to, i nadamo se da ćemo imati priliku da se čujemo ponovo! 😊
MyBookeez tim
Scam
Scam. Purchased item on 12/05/2023. It is now 12/23/2023 and there is no updates on order. I contacted them and received no response. I tried their chat and got no response. I am not sure where the positive reviews are coming from. Perhaps they are bots. DO NOT BUY
Update: The item was finally shipped out to me after 3 months of waiting. I did receive an email from them apologizing for not responding to my email and for the late order.
I did contact FedEx and I gave them the information requested. I am not sure what happened there.
Anyway, to say that the shipment was done correctly and in a timely manner is just a lie. This order was done in Dec 23.
Thanks for sending it eventually. I appreciate that.
2. december 2023
Uopfordret anmeldelse
Besvarelse fra MyBookeez
Hi Jony, thank you for the review!
We always share the tracking details with our customers so that they can check on the status of the shipment directly at the Postal, or in this case, on the Fedex website and make sure that they obtain their packages.
Both Fedex and us tried reaching out to you multiple times because the parcel was held at your customs and needed your attention in order to be released and sent out for delivery. Since no response was provided, your parcel was returned to us.
We're sorry that you did not receive your order and are still pending your reply to our latest inquiry about what can be done in order to mend this.
We hope you understand that your order was correctly processed and shipped out within an adequate time frame and that the parcel returned to us because it was not picked up while in your country. We also hope that you will re-consider our offer and hope to hear from you soon! 😊
MyBookeez team
10/10
The gift came in 3 days which is awsome because its fully customizable. Customer service was 10/10. Thanks a lot
22. december 2023
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Besvarelse fra MyBookeez
Hi Milica, thank you for the review! 😊
We're happy to hear that your order swiftly arrived and that you had a pleasant experience with us! 😊
Thank you for sharing your thoughts - we truly appreciate it! We're glad that you love your Bookeez and we hope to have a chance to hear from you again! 😊
MyBookeez team
Ordered but never received
Ordered, no email confirmation, no reply to emails, chat bots or contact forms. Absolute scam. Do not order from these people
13. december 2023
Uopfordret anmeldelse
Besvarelse fra MyBookeez
Hi Adam, thank you for the review!
We're sorry to hear that there seemed to be an issue with your order and would love to look into it! In order to do so, we would love to hear from you again and would appreciate a few more details since we're not entirely sure who this experience is linked to.
We always send the order confirmation email upon successful order placement to the email address provided on the order and also the tracking details once the parcel is sent out so that our customers can check on the status of the shipment from their end.
Since we're not able to locate your order in our system and are not sure who this is, kindly reach out to us again and we'll make sure to follow up as quickly as possible and resolve any outstanding issues! 😊
MyBookeez team
NOTHING
Ordered the gift I required, paid my money, but unfortunately never received the item, also Royal Mail says the tracking number does not exist. Have now sent 5 emails to Bookeez, but they have not responded.
AVOID LIKE THE PLAGUE
20. december 2023
Uopfordret anmeldelse
Besvarelse fra MyBookeez
Hi Mark, thank you for the review! 😊
We apologise for the late response - we recently transitioned to another platform so some of customer inquiries did not reach us, hence the delayed response. We can see that we replied to your email inquiry as soon as we noticed it, within 48 hours, which was actually around the time you left your review. 😊
We always send the order confirmation email and the tracking details to our customers as soon as we receive them from the Postal service. We also made every possible effort to expedite the delivery of your order as much as we could so that it would reach you as quickly as possible. We checked the status of your order and noticed that the parcel was successfully delivered and signed for by the recipient on December 28th.
We truly hope that you understand that we never purposefully ignored your inquiries and never meant to keep you in the dark and that your order was correctly processed and shipped out. We are glad that your order finally reached you and we hope that you love your Bookeez album! 😊
MyBookeez team
Lack of communication with company
Placed my order November 23rd, selected 7-12 business days, and the last update I received was on November 29th where it hasn't moved since. Just a little bit frustrating when they don't respond to emails as well!
23. november 2023
Uopfordret anmeldelse
Besvarelse fra MyBookeez
Hi Terry, thank you for the review! 😊
We apologise for the late response - we recently transitioned to another platform so some of customer inquiries did not reach us, hence the delayed response. We can see that we replied to your email inquiry as soon as we noticed it, within 48 hours, which was actually around the time you left your review. 😊
We always send the order confirmation email and the tracking details to our customers as soon as we receive them from the Postal service. We also made every possible effort to expedite the delivery of your order as much as we could so that it would reach you as quickly as possible. We checked the status of your order and noticed that the parcel was successfully delivered and signed for by the recipient on December 28th.
We truly hope that you understand that we never purposefully ignored your inquiries and never meant to keep you in the dark and that your order was correctly processed and shipped out. We are glad that your order finally reached you and we hope to hear how you like your Bookeez album! 😊
MyBookeez team
Great experience!
Great experience!
Professional service and quick.
The site is easy to manage and the product is perfect.
18. december 2023
Uopfordret anmeldelse
Besvarelse fra MyBookeez
Hi Jana, thank you for the review! 😊
We're glad to hear that your order quickly arrived and that you had an awesome experience with us! 😊
Thank you for taking the time to share your thoughts - we truly appreciate it! We're happy that you love your Bookeez album and we hope that we will have a chance to hear from you again soon! 😊
MyBookeez team
A high quality awesome gift
I saw an ad on Facebook for his. Now I have purchased items through ads before and been burned so I was leery. However I am so glad I gave this a chance. The quality was excellent, it was well made and the pictures came out perfect. I put pictures of my son in it for my wife for Xmas and I was so impressed and excited by how awesome it was that I gave it to her early. It was worth every penny and the wait. And the wait wasn't bad considering all the work put into it and the fact it's coming from Serbia to the USA. I highly recommend bookeez and would gladly purchase again.
4. december 2023
Uopfordret anmeldelse
Besvarelse fra MyBookeez
Hi Ernie, thank you for the review! 😊
We're glad to hear that your order arrived on time for Christmas and that you're happy with the quality of the Bookeez! 😊
Thank you for taking the time to share your thoughts - we truly appreciate it! We're happy that you love your Bookeez album and we hope that we will have a chance to hear from you again soon! 😊
MyBookeez team
Odlican proizvod za poklon
Odlican proizvod za poklon. Brza izrada i isporuka. Super kvalitet slika iako su male.
12. december 2023
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Besvarelse fra MyBookeez
Ćao Majo, hvala ti na oceni! 😊
Drago nam je da je tvoja porudžbina jako brzo stigla i da ti se Bookeez sviđa!
Još jednom, hvala ti na izdvojenom vremenu - zaista cenimo to, i nadamo se da ćemo imati priliku da se čujemo ponovo! 😊
MyBookeez tim
Great communication with the team…
Great communication with the team menager. Products they sell is amaizing! Every recommendation!
8. december 2023
Uopfordret anmeldelse
Besvarelse fra MyBookeez
Hi Jovana, thank you for the review! 😊
We're happy to hear that you had a lovely experience with us and that you love your Bookeez! 😊
Thank you for taking the time to share your thoughts - we truly appreciate it and we hope that we will have a chance to hear from you again soon! 😊
MyBookeez team
Great customer service
I was very sceptical when I realised that this was not a UK company and my order had not turned up but Luka from Bookeyze provided great customer service explaining why there was a delay and giving me the reference so I could easily track the parcel. As for the product , it is so lovely, the photos are very clear for such a small size and I know my daughter is going to love it . Thank you.
1. december 2023
Uopfordret anmeldelse
Besvarelse fra MyBookeez
Hi Sian, thank you for the review! 😊
We're glad to hear that you had a pleasant experience with us and that you're happy with the quality of the Bookeez album! 😊
Thank you for taking the time to share your thoughts - we truly appreciate it! We hope that your daughter loves her Bookeez album and we hope that we will have a chance to hear from you again soon! 😊
MyBookeez team
Besvarelse fra MyBookeez
Hi Mina, thank you for the review! 😊
We're happy to hear that you love the Bookeez! 😊 Thank you for taking the time to share your thoughts - we truly appreciate it and we hope that we will have a chance to hear from you again soon! 😊
MyBookeez team
Bookeez je divan poklon a ljudi iz tima…
Bookeez je divan poklon a ljudi iz tima su vrlo ljubazni i fini! ✨
27. november 2023
Uopfordret anmeldelse
Besvarelse fra MyBookeez
Ćao Majo, hvala ti na oceni! 😊
Drago nam je da ti se Bookeez dopada i da si imala pozitivno iskustvo sa nama!
Još jednom, hvala ti na izdvojenom vremenu - zaista cenimo to, i nadamo se da ćemo imati priliku da se čujemo ponovo! 😊
MyBookeez tim
Order arrived today and was great
Order arrived today and was great, well worth the money the Mrs loved it
22. november 2023
Uopfordret anmeldelse
Besvarelse fra MyBookeez
Hi Graham, thank you for the review! 😊
We're happy to hear that your order arrived and that you love the Bookeez! 😊
Thank you for taking the time to share your thoughts - we truly appreciate it! We're glad that your Mrs loved it and we hope that we will have a chance to hear from you again soon! 😊
MyBookeez team
I ordered this gift for a Christmas…
I ordered this gift for a Christmas present.
There had been a delay with delivery (not My Bookeez fault) however the communication was excellent and my delivery eventually arrived.
14. november 2023
Uopfordret anmeldelse
Besvarelse fra MyBookeez
Hi Heather, thank you for the review! 😄
We're happy to hear that your order arrived and that you love the Bookeez! 😊 Thank you for taking the time to share your thoughts - we truly appreciate it, and we hope that we will have a chance to hear from you again soon! 😊
MyBookeez team
Experience was amazing
Experience was amazing, the site and making my order was very simple. They were very kind and helpful about picking up my order.
10. november 2023
Uopfordret anmeldelse
Besvarelse fra MyBookeez
Hi Iva, thank you for the review! 😄
We're happy to hear that you love your Bookeez and that you're satisfied with the quality and how it turned out! We've tried to simplify the process and are glad that you had a pleasant experience. 😊
Thank you for the kind remark - we truly appreciate it, and we hope that we will have a chance to hear from you again soon! 😊
MyBookeez team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.