I placed an order on the 3rd of March, and after two weeks have still not received the item or delivery update. When trying to track my order via their website, the website appears to be down with th... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Jako zadovoljan uslugom!!! Album mi je stigao za nekih dva dana od porucivanja, kurirskom dostavom. Sajt je bio veoma lak za korišćenje i poručio sam proizvod putem mobilnog telefona. Iako je album ma... Se mere
Virksomheden har svaret
Loved it! It made a perfect gift for my husband and we may get another for my father in law. But be aware when you pick the photos that the binding where all the pages are stitched together into the b... Se mere
Virksomheden har svaret
This little photo album is ADORABLE!! Even group photos came out clear. The keychain/book is great quality. It took about 2 1/2 weeks to arrive without shipping updates available but customer service... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Mini Leather Photo Albums ✨Memories in Your Pocket
Kontaktoplysninger
Autoput za Nis 27b, 11050, Belgrade, Serbien
- hello@mybookeez.com
- mybookeez.com
4,4
Fremragende
291 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
It’s so cute!!!
It’s so cute! The photos were captured perfectly and the booklet is such good quality!
24. februar 2023
Uopfordret anmeldelse
Besvarelse fra MyBookeez
Hi Sophia, thank you so much for the review! We're glad to hear that you love the mini album! 😊
Beauty is in small things
Beauty is in small things, this is a perfect way to make someone happy, its so beautiful! I love it! ❤️
17. februar 2023
Uopfordret anmeldelse
Besvarelse fra MyBookeez
Hi Isidora, thank you for the honest feedback! We're truly glad that you love your Bookeez! 😊
Right on time!
Came right on time for Valentine's day as they promised.
We are so in love with the keychain and my husband says its the best gift of all time. Will buy some more in the future for sure.
13. februar 2023
Uopfordret anmeldelse
Besvarelse fra MyBookeez
Hi Marija, thank you for the feedback! We're excited to hear that it arrived on time to bring a smile to your husbands face! We hope to cooperate with you again soon! 😊
Extrêmement déçu de la qualité qui est…
Extrêmement déçu de la qualité qui est médiocre, dommage car c’est mignon.
Mais pour le prix et les 13€ de frais de douanes en plus, c’est trop cher pour ce que c’est.
16. februar 2023
Uopfordret anmeldelse
Besvarelse fra MyBookeez
Hi Méile, thank you for the feedback. Customs fee is something we can not affect as it's set by the receiver's country. On our website we advise and encourage our customers to check and review their local importing fees and taxes to avoid any surprise. We would love to learn more about the quality issue you mentioned, we encourage you to reach out to us via e-mail with your order number and let us know what seems to be the case? Looking forward to hearing from you again soon! 😊
Took a while but worth the wait…
I was so worried I had been scammed as I saw this advertised on Instagram and clicked through. Nearly two weeks later I didn't have my order, but then on the 14th day it arrived and it was utterly perfect. I was so, so happy. Turned out that they're made in Serbia so took a while to get through customs in the UK.
15. februar 2023
Uopfordret anmeldelse
Besvarelse fra MyBookeez
Hi Janina, thank you so much for the feedback! We always try to expedite the customs process but our capabilities are limited. We're glad to hear that the package safely arrived and that you find the mini album perfect! We do hope to cooperate with you again soon! 😊
Do not use they won't send or give a…
Do not use they won't send or give a refund definitely a scam
28. januar 2023
Uopfordret anmeldelse
Besvarelse fra MyBookeez
Hi Elise, thank you for the feedback! We can see that your order arrived - it was successfully delivered and signed for. We would appreciate additional feedback in case we missed something and we'll gladly look into it and try to remedy the situation! 😊
The product was advertised on Facebook…
The product was advertised on Facebook so I had my reservations about what the product would be and what level of customer service I would receive if there was an issue. The customer service was excellent and the product exceeded my expectations! They even made sure to have the item delivered before Valentine’s Day for me!
13. februar 2023
Uopfordret anmeldelse
Besvarelse fra MyBookeez
Hi Greg, thank you for the honest review! We always make sure to do everything we can in order to assist our customers and to ensure the prompt delivery! 😊 We hope to cross paths and exceed your expectations yet again! 😄
Sehr schlechter Kundenservice.
Sehr schlechter Kundenservice.
Versand viel länger als abgegeben und fast 12,- Eur Zollgebühren, die noch zum Kaufpreis hinzukommen. Dies ist dem Unternehmen bekannt, wird aber nicht transparent ausgewiesen.
Damit völlig überteuert. Nie wieder!
12. februar 2023
Uopfordret anmeldelse
Besvarelse fra MyBookeez
Hi Jonathan, thank you for the feedback. Customs fee is something we can not affect as it's set by the receiver's country. On our website we advise and encourage our customers to check and review their local importing fees and taxes to avoid any surprises. We'd love to hear more about your experience and try to improve what we can. 😊
Nicht genug Transparenz beim Versand…
Nicht genug Transparenz beim Versand dass dieser horrende Zollgebühren veranschlagt. Keine Kaufempfelung
8. februar 2023
Uopfordret anmeldelse
Besvarelse fra MyBookeez
Hi Michi, thank you for the feedback. We are always transparent with the tacking information and forward it to our customers so they can check the status of the shipment on their end at any time. We also advise our customers to check the local importing fees to avoid any surprises. We hope you like your Bookeez and that you'll consider cooperating with us again! 😊
Sve je perfetno. 🥰
Brza dostava , lako se porucuje , kvalitetan materijal i prelepo je.🥰
8. februar 2023
Uopfordret anmeldelse
Besvarelse fra MyBookeez
Hvala na recenziji, Tijana! Drago nam je da vam se Bookeez dopada i nadamo se da ćemo imati prilike da sarađujemo ponovo! 😊
Love it 🥰
Cute little gift. Fast delivery, kind customer service. Recommended 10/10
8. februar 2023
Uopfordret anmeldelse
Besvarelse fra MyBookeez
Hi Jovana, thank you for the honest review! We always do our best to run things smoothly and transparently and we truly appreciate the feedback! We hope we'll have a chance to cooperate again! 😊
Pareil que les derniers commentaires
Pareil que les derniers commentaires, frais de douanes de 15€…
J’ai envoyé un mail, pas de réponse…
BRAVO!!
8. februar 2023
Uopfordret anmeldelse
Besvarelse fra MyBookeez
Hi Jonathan, thank you for the feedback. We do reply to all our e-mails as a standard procedure on our end so we apologise if we missed yours for any reason! Customs fee is something we can not affect as it's set by the receiver's country. On our website we advise and encourage our customers to check and review their local importing fees and taxes to avoid any surprise. We hope this has been informative and that you like your Bookeez! 😊
FRAIS DE DOUANE SURPRISE !
Petit porte-clé photo de 20.90€ + frais de transport 12€ environ + frais de douane surprise de 25€!
le porte clé revient à 57€ !!!!!
dans les conditions, donc les petites lignes, il est noté que ça vient de Serbie, et que c'est à l'acheteur de vérifier les frais de douanes.
Non mais sérieux!
7. februar 2023
Uopfordret anmeldelse
Besvarelse fra MyBookeez
Hi Jerome, thank you for the feedback. We offer free shipping unless you choose the Express delivery option in which case the parcel arrives within a few business days. On our website we did mention that customs fees might apply so we always advise our customers to check the local customs policies to avoid any surprises. We do hope that you like the mini album! 😊
It is easy to order and great present…
It is easy to order and great present for anyone. It is practical because it is small. Delivery is very fast and employees are very kind.
7. februar 2023
Uopfordret anmeldelse
Besvarelse fra MyBookeez
Hi Iva, thank you for the review! We did try to make the website user friendly and the process as easy as possible. We are glad to hear that you like your Bookeez and hope to hear from you again in the future! 😊
Perfect gift.
Perfect gift.
I like it.
One little advice: it would be better if the book is packed in some cute box or something like that.
Still, it's a very nice and original gift.
3. februar 2023
Uopfordret anmeldelse
Besvarelse fra MyBookeez
Hi Jelena, thank you for the honest review! We are currently working on a packaging solution which will only enhance the experience as you've suggested! We appreciate your feedback and are glad to hear that you love your Bookeez! 😊
Frais de douane surprise !!!
Produit sur le papier sympathique. Supplément payé pour une livraison plus rapide. Stupéfaite de découvrir les 25€ de frais de douane le jour de la livraison en plus. Je ne recommande vraiment pas 😡
1. februar 2023
Uopfordret anmeldelse
Besvarelse fra MyBookeez
Hi Caro, thank you for the feedback. Customs fee is something we can not affect as it's set by the receiver's country. On our website we advise and encourage our customers to check and review their local importing fees and taxes to avoid any surprises. We hope that you like your Bookeez! 😊
Very bad extremely bad service
Very bad extremely bad service. I paid for this album keychain. The agent Katarina told me in email that the package will be delivered by DHL on 30th. Still nothing has arrived. She is not even giving me the tracking number. I asked for a refund since I have not received anything. But she is completely ignoring my emails now. They have taken my money but no product. They are thieves and a con. Do not order anything with this company.
30. januar 2023
Uopfordret anmeldelse
Besvarelse fra MyBookeez
Hello, thank you for the feedback.
The tracking number was automatically provided to you via e-mail when the order was sent out. Our agent advised you to check your junk/spam folders as it had been sent already, so you could check the status of the parcel.
As per the information from the DHL website, the parcel was available for pick up at one of their destinations on January 30th due to the customs process which was going on at the time. You refused to pick up the package days later at which point it was returned to us as per the DHL's policy.
The product was returned to us and you had been fully refunded. We hope we'll have another chance to cooperate, perhaps with more success, in the future. 😊
🥰🥰🥰
fast delivery, friendly sellers who always fulfill wishes and adapt to customers
27. januar 2023
Uopfordret anmeldelse
Besvarelse fra MyBookeez
Hi Djordje, thank you for the review! We always try our best to ensure a smooth ordering/delivery process and are glad to hear a positive feedback! 😊
Cute gift
Very cute and original gift idea, everyone loved it! Delivery was also really fast 👍
24. januar 2023
Uopfordret anmeldelse
Besvarelse fra MyBookeez
Hi Ana, thank you for the review! We are glad to hear that everyone loves the Bookeez and that it promptly arrived! 😊
Versand länger als angegeben
Versand länger als angegeben , dadurch das es beim Zoll hängen blieb dauerte es länger und musste noch 11,73€ oben drauf zahlen , bei eh schon einen teuren Preis von 24,95€
Qualität ist nicht wie auf den Fotos
Knopf geht schwer auf und zu und überall hängen Fransen
Das war das erste und letzte Mal
Ansonsten eine schöne kleine Geschenkidee oder Andenken
27. januar 2023
Uopfordret anmeldelse
Besvarelse fra MyBookeez
Hi Kathrin, thank you for the feedback. Your order was sent one day after it was placed and it arrived within 7 business days. On our website, we do advise our customers to check the local importing policies to avoid any surprises. We hope you like your Bookeez and that you'll consider cooperating with us again. 😊
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.