My Little Darling Shop 

Do not use this organisation. First, I wanted to cancel my order within 5 mins or ordering becuase shipping was much longer than specified. They would not let me. All communication is via an automated bot. When the package finally arrive late, the package was crushed and evidently packaging was reused. I wanted to return it but found the cost would be exhoribtant to ship from UK to Netherlands and pay customs duty.
All in all a bad experience fwith an untrustworthy organisation.

Awful. Paid a lot of money for a product that was nothing like what was advertised. I have made a complaint and heard nothing back. The product arrived in a box that had Chinese writing and the truck had buttons with Chinese sounds. Parts were broken within 5 mins of my little boy playing with it.

If I could put zero stars I would. The truck we purchased was of poor quality and spoke ‘Chinese’. We had to return it to the Netherlands which was not clear when we purchased it and the delays in responding to our emails meant that we were out of time to get a refund

Item shipped from china with very little protective bubble wrap and arrived complete smashed. I asked for a refund and the company said they would issue a replacement. When I insisted on a refund they only refunded the cost of the item and not the £5.95 I paid for postage.

Trustpilot reviews on their website are misleading. Terrible communication and ethos. Do not shop here.

I ordered the toy and it was confirmed. Shortly after I was told that two and not one were confirmed and it was too late to cancel. I contacted them and they said I could return one. When they eventually arrived there was no paperwork with them. The toy was very poor quality. There was no returns label included and on checking their policy it proved both onerous and expensive. Do not put yourself at risk. Do not order from them.

Just received my order. Straight from China - an absolute piece of trash. Nothing like the picture and totally unusable. Have emailed company and id imagine I'll need to contact my bank for a refund.
Will never use this company again.

The magnetic train set it BRILLIANT. My grandson and me have had hours of fun. It really teaches creative problem solving to me and my 4 year old.
Customer service is great too - they replaced one of the trains with no issue

Avoid this company they are a con! I ordered an item which wasn’t as per advertised. Sent them a picture and the advertised picture. There response was “oh well, sorry you aren’t satisfied, you are too late to send the item back”.

Also check your statements more money was taken from my account than was advertised.

How this company is still allowed to trade is beyond me

Total scam of a company. Ordered a vacuum set, it came completely damaged - was clearly a box that had been opened and destroyed and taped back up. All bent and awful looking. I purchased it as a gift which I obviously couldn’t give as a gift. When I contacted the company they admitted that it’s unacceptable and only offered me a 10% refund. They proceeded to offer me 30% back when I pushed further. Then they said I could return it for a refund but would need to bear the costs of shipping to the EU from the UK. What a joke.

DO NOT BUY FROM THEM. When the toys eventually turn up, they are cheap rubbish - not as pictured. The box we got had clearly been returned by someone else, it was battered, ripped and taped together with random tape.

I’ve been generous with 1 star! This company is absolutely awful. Item arrived many weeks after estimated delivery. Customer services is just an AI generated response. They offered me a 30% refund which they have no intention of paying. The product is cheap and nasty, not fit for purpose. Steer clear of this company.

Firstly, this company is displaying Trustpilot content in a misleading way.
I purchased a block track kit. £56.
It’s really bad. They need to take this back to the R&D stage.
Be very wary of buying from this company.
Returns policy is awful. If you want a refund - as is my right through the trades act, you have to ship back to China at your own expense which can be over £100 in some cases due to size of products.
DO NOT BUY FROM THIS COMPANY.

Do not order anything from this company. After making my order, I received an email saying the item was in fact not in stock. Then I received an email saying my item would be sent. After chasing for my item for weeks, they claim it has been delivered… Which it has not. I can only believe that this company does not in fact exist. Do not order from here!

DO NOT ORDER FROM THIS WEBSITE!
My item arrived with a damaged box, plastic was cracked on toy and projector light did not work which was critical to its use. Therefore the toy is not functional. No response from customer service despite following up. It’s an absolute scam and should be shut down.

Shipping was very late, then the items arrived and they were really cheap and not good quality, looked nothing like they did on the website. The company would not fund a return shipment and you have to post the item back to the Netherlands! Total waste of money. Don’t buy from this company!

i paid a lot for this item..and they send out the wrong one..lots of email i have send to them..and still nothing been done..be carefull on what u order u may not get what u won;t ..and they will not fix it up for u..so u will lose your money and end up with something u did not order.will never buy from them again..and will tell as many as i can not to buy to.

Item arrived 2 days before Christmas but with multiple parts which were shown on the box missing.
Endless stream of excuses from customer service
Wish I had read reviews beforehand

Shipping was dreadful it took way longer than was stated at the time of ordering. The toy cooker was fine - though it is not very sturdy when assembled and small parts continue to come off the spatula, ladel etc easily. For the price I am disappointed with the quality of the toy

Terrible service, the items took around 2 weeks to arrive and when they did arrive it didn't work. I bought a tic tac toe toy for my son for Christmas and even with brand new batteries it came on for a second then stopped working. The screw for the battery compartment was not there, whilst my son is old enough to know not to open it, if another younger child got into it that could be fatal. I have contacted them for a replacement but heard nothing.

If I could offer negative stars I would.

This is a scam company. Save your money and purchase elsewhere. My order was late , it arrived damaged and is the wrong item .

Save your time with their customer service department, they just send automated messages, you won’t get a refund.

They are just sending cheap products from China, not representative of what they are advertising.