musicGuard Anmeldelser 

268
•
TrustScore 5 ud af 5

4,9

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Musicguard ticks all the boxes, exceptional customer service ( Thank you Jayden) quick and efficient when it comes to looking at what’s needed personally insurance wise and totally worth every penny.... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Just renewed policy with Music Guard. Have never made a claim but impressed with very helpful telephone adviser who explained all the benefits really well. Feel confident that what I need is well cove... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I bought my public liability insuranceon line with MusicGuard, after a recommendation from a friend of mine. I also phoned as well, before buying it, just to check on a couple of things, as I'm not th... Se mere

Bedømt til 5 ud af 5 stjerner

Music guard has acted very Professionally when dealing with my claim to buy back some of my equipment that was lost to the Shurgard storage unit fire on Purley way Croydon. We the customers are still... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Forsikringsmægler

Skrevet af virksomheden

Providing insurance to protect the UK's musicians and DJ's for over 20 years


Kontaktoplysninger

4,9

Fremragende

TrustScore 5 ud af 5

268 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,9

Alle anmeldelser

(268)

6 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

SHOCKING!!!!!!!!!

Shocking.

Didn't want to pay out after they agreed my items had been stolen.
They have been provided with evidence, a crime number, investigating police officer's details and independent accounts which they refuse to investigate.

"although we can validate your claim and agree the items have been stolen we have to decline because there wasn't force entry"

The person has been arrested for copying a key and stealing our items.

WATCHOUT

12. juni 2020
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent

Excellent, efficient and quick claim. Friendly team. Easy to do. Even through the lockdown, they were available to answer my questions on the phone which was a great help to someone who has never claimed on insurance before. Also, as it was through the coronavirus lockdown it was even more important that I had the lifeline of the insurance claim and Music Guard did not let me down. Would recommend all day long.

23. maj 2020
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

impossible to get your documents

impossible to get your documents, asked so many times to just simply have them sent as an attachment to my email address, instead you have to log in to a vault which constantly tells you, your details are not recognised.

19. maj 2020
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Took 6 months to get a fraction of what…

Took 6 months to get a fraction of what I claimed.

16. april 2020
Uopfordret anmeldelse
musicGuard-logo

Besvarelse fra musicGuard

We are sorry to hear that you weren't satisfied with the outcome of your claim or the service you experienced from the appointed loss adjuster. The loss adjusters are used to determine a claim settlement figure and factor in areas such as under insurance. We have passed your feedback onto them.

If you would like to raise this feedback further then please contact us on 0333 004 3444 and a member of our Customer Service team will be able to log a complaint for you.

Thanks

The musicGuard Team

Bedømt til 5 ud af 5 stjerner

Rare Selmer Saxophone

I had a very unfortunate accident on a gig with a rare vintage one if a kind Selmer MV1 considered by many to be the most sought after saxophone on the planet. Damage was considerable including a severely damaged neck. There are no off the shelf parts and it has to be rebuilt by Karsten Gloger in the Netherlands whom is an expert in this field for vintage saxophone necks. In addition the body had to be repaired in the UK by another tech. Musicguard Insurance has been a 1st class Insurance company in dealing with this complex issue. I am a professional musician and the speed of sorting this claim out demonstrates a really a superior service & really sets them apart from normal Insurance cover.

Do yourself a favour if you have a quality musical Instrument and need 1st class cover I would have no hesitation in highly recommending this company whom understands the needs of the professional musician.

As always make sure you take out the correct cover for your needs.

Andrew Dennison

3. februar 2020
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Renewal Premium Non Negotiable

While the staff are pleasant I’m disappointed this year with the lack of willingness to negotiate any discount for loyalty and no claims. I will be treating this insurance like any other policy from now on by shopping around. The only reason I didn’t is because I left it late thinking there would be room for movement on the premium.

19. december 2019
Uopfordret anmeldelse
musicGuard-logo

Besvarelse fra musicGuard

We are sorry to hear that you weren't happy with your renewal quote. Our pricing is calculated based on a range of factors that can't be amended by the contact centre team.

It is always a good idea to shop around but do remember to check that any cover is suitable for your specific requirements.

The musicGuard Team

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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