Charlie had clear speech, very reassuring friendly manner. He made sure I understood everything as we went along. He was extremely patient. Information was very full. I could not fault any aspect... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Temitope was the fella who renewed our Pulbic Liability Insurance for Direct Payments 03/03/26 /03/03/27 Policy. Temitope was informative, clear with information relaying, nice pace, friendly,... Se mere
Virksomheden har svaret
Your company came highly rated for mobility scooters. A few simple questions to fill in about 5 mins & im full covered. I feel so much better out & about now. Even if I get a puncture someone wi... Se mere
Virksomheden har svaret
We use Fish Insurance to cover our Personal Assistants who support our son who suffers from autism. I truly wish I didn't have to go through the long phone call every year to renew. If our circum... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Fish Insurance
Skrevet af virksomheden
Fish insurance - Providing specialist insurance in the UK for 50 years.
Offering a range of specialist products to protect people within the disability, mobility and care sectors.
Comprehensive Care Insurance
From as little as £67 a year, we offer Liability insurance for Carers and Personal Assistants as well as policies for those who employ carers or PA’s to assist them in living in their own home.
Whether you are an employed or self-employed carer, an employer of carers or PA’s or receive direct payments, Fish can provide the right insurance for you.
Market Leading Adapted Vehicle Insurance
Specialist cover, available online or over the phone.
Insurance specifically designed to provide cover for wheelchair accessible vehicles (WAV’s), adapted cars, disabled drivers and Blue Badge holders.
Our specialist cover has been tailored to ensure your vehicle and any adaptations are covered, as well as including specialised breakdown recovery and access to a suitable courtesy car if required, all within one premium, which can be paid monthly or annually.
Great Value Mobility Scooter Cover
Insure your mobility scooter from just £38 per year. Covering you for accidental damage, third-party liability, and theft, as well as benefits you might not expect, like personal accident and worldwide cover. 24/7 breakdown recovery is also available on our Extra level of cover.
Mobility Equipment Insurance
We also provide specialist cover for mobility and disability equipment, including Prosthetics & Orthotics, Manual and Powered Wheelchairs, plus in-home products such as Walking Aids, Rise and Recline Chairs, Baths, Hoists and Stairlifts. All available via our dedicated UK contact centre.
Kontaktoplysninger
First Floor, Citygate, Longridge Road, Preston, Lancashire, PR2 5BQ, Preston, Storbritannien
- 0333 331 3900
- admin@fishinsurance.co.uk
- fishinsurance.co.uk
4,7
Fremragende
3 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The person advising me was super polite…
The person advising me was super polite and helpful, guiding me patiently and expertly through the sections of the online employer insurance application that I had queries on. Thank you.
12. oktober 2026
Besvarelse fra Fish Insurance
Good Evening Juliet,
Our team strive to provide a service that leaves our customers feeling confident in the cover they have chosen with us, so this is wonderful to hear! Thank you for letting us know.
Best Wishes,
The Fish Social Team
Besvarelse fra Fish Insurance
Hi Edward,
We aim to make our processes as easy as possible for our customers, so this is great feedback to receive! Thank you for taking the time to let us know.
Best Wishes,
The Fish Social Team
Very good
Very good. Intelligent and understandable customer service agent dealt with my problem promptly and politely. Would recommend.
9. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Fish Insurance
Hi Christine,
Thank you for letting us know about your experience with our team - we have passed this onto the handler who helped you, as well as his manager!
Best Wishes,
The Fish Social Team
DO NOT TRUST THIS COMPANY…
So you provide insurance for personal assistants? You are an absolutely disgusting company. I have been a PA for 9 years. When my lovely lady sadly passed away, you have stalled and stalled for over 3 months, stopping me from receiving any money for my redundancy and final pay. How do you expect me to actually live as I have lost my job? Once this is finalised I will be taking this further. I have spoken to ACAS and the OMBUDSMAN. I am also speaking to a solicitor. How dare you treat honest working people like this. I worked 9 years looking after someone with Huntingdons disease, my insurance was paid every month by my employer, I am owed redundancy, statutory notice and your paltry £2000 or less you haven’t paid has left me in dept with credit card fees because of your terrible service. Thank you so much for making an incredibly hard time even harder. I will be seeking compensation and will be going to the press, social media etc to expose how you treat people
14. juli 2026
Uopfordret anmeldelse
Besvarelse fra Fish Insurance
Good afternoon Saffron,
Thank you for bringing your concerns to our attention and giving us the opportunity to look into this.
We have reviewed this with our Claims team, who have been liaising with your payroll company regarding the matter. Your payroll company will be able to provide you with an update on the payment.
Unfortunately, we are unable to discuss the claim with you directly, as you are not listed as an authorised contact on your employer’s policy.
We apologise for the inconvenience and appreciate that this is a difficult and frustrating time for you.
Best Wishes,
The Fish Social Team
Besvarelse fra Fish Insurance
Good Morning Diana,
It's great to hear that you found our team helpful, and process easy. Thank you for taking the time to let us know!
Best Wishes,
The Fish Social Team
Difficult to make payment on line
4. oktober 2026
Besvarelse fra Fish Insurance
Good Morning,
We’re sorry to hear that you had difficulty making your payment online. We can see that you’ve now been able to complete your payment and purchase your policy. Thank you for your patience and for sharing your feedback, and apologise for any inconvenience.
Best Wishes,
The Fish Social Team
Besvarelse fra Fish Insurance
Good afternoon, thank you for taking the time to leave us a review today. We are very glad to hear you found the service excellent.
Many thanks,
The Fish Social Team
Besvarelse fra Fish Insurance
Good afternoon Susan. We are so glad to hear that you found our services easy and simple to follow. Thank you for choosing Fish Insurance.
Many thanks,
The Fish Social Team
Excellent work
26. september 2026
Besvarelse fra Fish Insurance
Good Afternoon Mrs De Jesus,
It’s fantastic to hear that you felt we did an excellent job, thank
you so much for taking the time to share your feedback with us!
Best Wishes,
The Fish Social Team
Raised a complaint and still awaiting …
Raised a complaint and still awaiting for further questions.
Sent email twice no response.
Rang it takes a long time before the calls are answered.
Can someone from complaints respond. Not professional
23. september 2026
Uopfordret anmeldelse
Besvarelse fra Fish Insurance
Good Afternoon Mr Shah,
Thank you for taking the time to share your feedback and I’m very
sorry that you’ve had to chase us for updates on your complaint. This isn’t the experience we want for our customers.
I’m pleased to confirm that our Complaints Team is aware of your
concerns and is in contact with you again to progress your case, and they will continue to keep you updated as they work towards a
resolution.
Best Wishes,
The Fish Social Team
Very quick to do and explanation…
Very quick to do and explanation straight forward to understand
25. september 2026
Besvarelse fra Fish Insurance
Good Afternoon Machelle,
It’s great to hear that you found everything quick to do and the
explanation straightforward to understand, thank you for taking the time
to let us know!
Best Wishes,
The Fish Social Team
Besvarelse fra Fish Insurance
Good Afternoon Karen,
It's great to hear that you found our journey easy, thank you for taking the time to let us know!
Best Wishes,
The Fish Social Team
Was so easy & straight forward getting…
Was so easy & straight forward getting insurance.
17. september 2026
Besvarelse fra Fish Insurance
Hi Sian,
Thank you for leaving this lovely review. It's great to hear that you found our process easy!
Best Wishes,
The Fish Social Team
Besvarelse fra Fish Insurance
Hi Tony,
We always aim to put customer experience first, so we are glad that you had a positive interaction with our team! Thank you for taking the time to let us know.
Best Wishes,
The Fish Social Team
Besvarelse fra Fish Insurance
Good afternoon. We are so glad that you found our website easy and clear, thank you for insuring with Fish.
Many thanks,
The Fish Social Team
A fast hassle free service
A fast hassle free service and well worth singing their praises
7. august 2026
Besvarelse fra Fish Insurance
Good afternoon, thank you for taking the time to leave us a review. We are really pleased to hear that you had such a positive experience with us.
Many thanks,
The Fish Social Team
Great communication
14. september 2026
Besvarelse fra Fish Insurance
We are glad you've had such a positive experience with us !
Kind regards
The Fish Social Team
Ive not yet had my insurance…
Ive not yet had my insurance certificate through but ,doing the online application was so easy to do ,
13. september 2026
Besvarelse fra Fish Insurance
Good evening,
Great to hear you found the quote process so easy !
Please get in touch and we can get that certificate sorted
Kind regards
The Fish Social Team
Quality service and good price.
10. september 2026
Besvarelse fra Fish Insurance
Hi Loraine,
Thank you for taking the time to leave a review.
We pride ourself on delivering a great service at the right price.
Kind regards
The Fish Social Team
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