Musicguard ticks all the boxes, exceptional customer service ( Thank you Jayden) quick and efficient when it comes to looking at what’s needed personally insurance wise and totally worth every penny.... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Just renewed policy with Music Guard. Have never made a claim but impressed with very helpful telephone adviser who explained all the benefits really well. Feel confident that what I need is well cove... Se mere
Virksomheden har svaret
I bought my public liability insuranceon line with MusicGuard, after a recommendation from a friend of mine. I also phoned as well, before buying it, just to check on a couple of things, as I'm not th... Se mere
Music guard has acted very Professionally when dealing with my claim to buy back some of my equipment that was lost to the Shurgard storage unit fire on Purley way Croydon. We the customers are still... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Providing insurance to protect the UK's musicians and DJ's for over 20 years
Kontaktoplysninger
Storbritannien
- musicguard.co.uk
4,9
Fremragende
268 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Urgent request dealt with swiftly
I had need to get a copy of my schedule and certificate of insurance for an important engagement. The person I spoke to was courteous and helpful, and in a matter of minutes I had received all that I needed by email. Thank you!
4. december 2021
Easy to use as always.
3. december 2021
Great Service
1. december 2021
I had an issue renewing online
I had an issue renewing online. I spoke to one of the rep over the telephone who was very helpful and send me an email form to complete so she could manually update my account and renew it for me.
25. november 2021
Staff and price was great but had…
Staff and price was great but had issues to get download so could print off. Was told it would be posted but still not recieved policy as yet
8. november 2021
Besvarelse fra musicGuard
Hi Jonathan
Great to hear that you were happy with the team, and the price you were quoted.
We have posted the documentation for you today and have also emailed them to the address provided but if you haven't received it in the next couple of days then please call us back.
Thanks
The musicGuard Team
Friendly helpful and effective service.
Friendly helpful and effective service.
Thank you
9. oktober 2021
Dealt with my issue very quickly
Dealt with my issue very quickly, pleasant phone manner and gave me some options to solve my problem.
17. september 2021
You didn't listen to my requirements…And made a phone call with no response
You didn't listen to my requirements and incorrectly created an account and policy that was not what I asked for. I have emailed, and make a phone call with no response
30. august 2021
Besvarelse fra musicGuard
We are sorry to hear that you weren't satisfied with our customer service in this instance.
As part of the process for buying a musicGuard policy, the requirements are fully reviewed to understand whether the policy meets a customers demands and needs. It appears that the call handler did not receive feedback at this point that the policy was not as you required.
If this is still outstanding and you would like to raise this feedback further then please contact us on 0333 004 3444 and a member of our Customer Service team will be able to log a complaint for you.
Thanks
The musicGuard Team
A Good Deal!…
I have found dealing with musicGuard to be an easy deal. I haven't had to call on their services as yet but they always provide the cover that I require and don't overcharge. Thank you musicGuard.
26. august 2021
Efficient renewal of policy.
26. august 2021
Excellent service.
22. august 2021
There's not much to say really
There's not much to say really. It's one of those things we hope we never need but we have to pay for anyway. I had questions, they were answered, job done.
14. august 2021
Great service never had any problems…
Great service never had any problems always helpful with enquiries
12. august 2021
Insurance for New Guutar
Buying the cover for my new bass guitar was a very easy process over the phone. The customer service agent I spoke was very helpful in guiding me through the process.
31. juli 2021
The staff were very helpful and polite
The staff were very helpful and polite, prices were also very reasonable
23. juli 2021
Easy to navigate website and great that…
Easy to navigate website and great that you can amend your details straight away
19. juli 2021
Excellent service as usual.
1. juli 2021
Dette er Trustpilot
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