Mein order kiya tha munawer .pk ko mashallah har item zabardast hai quality bhi bohat achi hai mashallah Aur inki taraf sai mujhe ko free gifts bhi milay hain mashallah aur inki team bohat achi hai... Se mere
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Se, hvad kunderne siger
There are running business with complete non sense behaviour. I have a flight on 19th july 2026 and order them stuff at 9 july. Firstly they booked my order and told me my order will be delivered at 1... Se mere
Virksomheden har svaret
I have bout all essential for umra Ahraam Chapal Towel Jaynamaz Romal And many others things all are perfect and very reasonable as compared to quality. Such a great store for performing spirtual... Se mere
Excellent store, Easy to approach, All Hajj Umrah Accessories are in one package. Good Quality, Delivered the same thing as seen online. Excellent Customer service friendly dealing InshaAllah i'... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Munawer started Pakistan's first Hajj Umrah Accessories and modest clothing startup in Pakistan (2023) online to fill a gap in the market for quality, modest clothing. Over time, it expanded into a broader online store offering: Modest Islamic clothing such as abayas, hijabs, and related apparel. Ihram garments and pilgrimage outfits for men, women, and kids. Complete Hajj & Umrah kits and accessories designed to make pilgrimage preparation easier. Hajj Umrah Travel accessories, footwear, luggage aids, hygiene items, and essential gear. Contact & Location Based at 75 Kashmir Road, Saddar, Rawalpindi, Pakistan. Contact is available through phone, email, and social media channels.
Kontaktoplysninger
Saddar, 46000, Rawalpindi, Pakistan
- 03410738060
- support@munawer.pk
- munawer.pk
4,1
God
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Good quality affordable prices Fast…
Good quality affordable prices Fast Delivery ...
Highly recommend!!
16. oktober 2026
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Recommended store for hajjumrah accessories
I have received the order today and I must say their products were amazing they stitch ihrams were perfectly sized according to the kids and their customer support was absolutely topnoted I must recommend other people to consider munawer.pk. stayblessed
7. august 2026
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Main ne Agaal aur Rumaal order kiya tha…
Main ne Agaal aur Rumaal order kiya tha aur sach mein quality ne dil jeet liya!
Quality: Fabric bohot hi premium aur comfortable hai. Agaal ki fitting aur grip ekdam perfect hai.
Look: Pehan kar bilkul authentic aur regal traditional look aata hai.
Experience: Packaging aur delivery bhi bohot fast aur safe thi.
Jaisa socha tha us se kahin ziada behtar mila. Agar koi achi quality ka Agaal aur Rumaal dhoond raha hai toh bina kisi jhijhak ke order kar sakta hai. Highly recommended!
23. juli 2025
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There are just time wasters so kindly avoid
There are running business with complete non sense behaviour. I have a flight on 19th july 2026 and order them stuff at 9 july. Firstly they booked my order and told me my order will be delivered at 15 July but they haven’t dispatched it and asking me bullshit questions that you wanna confirm your order even though i confirm it. So kindly avoid them and it’s better to buy physical stores. Especially Karachiite
13. juli 2026
Uopfordret anmeldelse
Besvarelse fra Munawer
He is only sharing part of the story. Here is what actually happened.
He placed an order for several products, including an **8-liter Zamzam water bottle**. Before accepting the order, we clearly informed him that the 8-liter bottle was **out of stock** and that new stock was expected in approximately two weeks.
Despite being informed in advance, he repeatedly requested that we somehow arrange the 8-liter bottle because he did not want the smaller size. We explained that only the **5-liter bottle** was currently available.
As our team was assisting other customers, we followed up with him a couple of days later to ask whether he would like us to proceed with the order using the 5-liter bottle instead. He agreed.
By then, however, it was already Monday instead of Saturday, so the delivery timeline had naturally changed. We informed him that, with normal shipping, delivery would take approximately **4–5 business days** or that he could consider overnight shipping.
Instead of raising his concern respectfully, he responded by calling our team, **"Are you dumb enough?"**, **"It was your duty to dispatch the order on Thursday or Friday"**, and telling us to **"get lost."** We have screenshots of the entire conversation.
At that point, we made the decision to cancel the order. We believe every customer deserves respect—but so does every member of our team. We will never expect our staff to tolerate abusive language simply to complete a sale.
Alhamdulillah, our customer service speaks for itself. The positive reviews on our website and Trustpilot reflect the experience of thousands of satisfied customers, and we are grateful for the trust they continue to place in us.
To everyone reading this, thank you for your continued support. As a small token of appreciation, here's a **10% discount** on your next order. Except for this person
**Coupon Code:** **LEARNMANNER**
Ihram and ihram belts
We ordered ihram for young boy and ihram belts and i must say all the things are of really good quality! They are exactly as mentioned and shown on website.
11. juli 2026
Uopfordret anmeldelse
WARNING: Fraudulent business selling cheap junk and blaming customers!
I bought two automatic umbrellas from Munawer.pk because they explicitly promised a replacement if there was a problem. On day 4 of normal use, the mechanism completely failed and the umbrella stopped opening at all.
Instead of honoring their word, their customer service shamelessly accused me of 'manual mishandling' to avoid giving me a replacement. It failed under normal operation because it is defective, not because of how I handled it. They will invent any lie to blame the customer and steal your money. The also said that they would offer a replacement if there was a manufacturing defect which became apparent on first use.
The don’t seem to realise that a truly functional product wouldn’t stop working in the first few days of usage.
I am currently in Makkah, and it is truly pathetic that a business catering to pilgrims has zero ethics, zero fear of God, and zero integrity to honor their word. Do not trust their fake promises. Save your money and buy from honest retailers who don't scam people!"
I am updating this because your response is deliberately misleading. My entire transaction with your team took place entirely on WhatsApp. Not once during the order process, the payment discussion, or delivery did your team ever state that a '7-day policy' existed, nor did anyone mention a 'mandatory unboxing video.' You cannot invent hidden rules after a product fails to avoid your financial responsibilities.Furthermore, an unboxing video only proves how an item arrives; it does not predict that an automatic mechanism will break on Day 4 of normal use. Shifting blame onto the customer with unmentioned website terms is dishonest. I stand by my review: your products are low quality, and your business model relies on hidden clauses to exploit customers once they leave the country for their pilgrimage.
27. juni 2026
Uopfordret anmeldelse
Besvarelse fra Munawer
We delivered two umbrellas to the customer.
As clearly stated in our return policy, we ask every customer to record an unboxing video when receiving their parcel. This protects both the customer and us. If a product arrives damaged or defective, we replace it promptly—no questions asked. Many of our customers who have experienced genuine transit damage can attest to how quickly we resolve such issues. Their feedback is available on our website and in our WhatsApp testimonials.
We also provide important usage instructions for certain products. For example, our neck fan should only be charged using a 5W charger. This instruction is clearly mentioned because using high-power chargers (20W, 40W, or 60W) can damage the device. When these instructions are overlooked, the resulting damage is often mistaken for a product defect, even if it was (or may have been) caused by user mishandling.
Similarly, our UV umbrellas include a clear notice (highlighted in red) advising customers to use them with care and avoid applying excessive force or weight.
In this particular case, the customer used the umbrella for four days without reporting any issue, which indicates that it was functioning properly upon delivery. We are not blaming the customer; we are simply relying on the facts available to us. Since we have no visibility into what happened during those four days, we cannot determine whether the damage resulted from normal use, accidental impact, or another external factor.
Our return policy provides a 7-day return window from the date of delivery. The customer contacted us on the eighth day after delivery, which was already outside the return period.
Even so, we still listened to the customer's concerns and tried to understand the situation. We asked whether the product had been defective from the first day or if there was any evidence that the issue existed upon arrival. The customer confirmed that it had not been faulty initially.
Based on the timeline, the available evidence, and our published return policy, we were unable to approve a refund or replacement. After this decision was communicated, the conversation unfortunately became a little abusive, and a negative review was posted.
Our decisions are based on evidence, consistency, and the same policies that apply equally to every customer. This approach allows us to remain fair to both our customers and our team.
I have bout all essential for umra…
I have bout all essential for umra Ahraam
Chapal
Towel
Jaynamaz
Romal
And many others things all are perfect and very reasonable as compared to quality. Such a great store for performing spirtual journy.
20. juni 2026
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Today I received my parsal I love it…
Today I received my parsal I love it and I am very happy stuff fabric is excellent thank you so much💗💗💗💗
17. juni 2026
Uopfordret anmeldelse
Besvarelse fra Munawer
Thank you for your 5-star review
level of care and commitment to customers is truly appreciated.
I recently ordered a pair of chappals from Munawar, and I am extremely satisfied with the service. what impressed me the most was their customer support.
It is very rare to find an online store that provides such dedicated after-sales support. I had a query regarding my order, and the owner of Munawar personally reached out to me and helped resolve it. That level of care and commitment to customers is truly appreciated.
Thank you to the Munawar team for the excellent experience. I highly recommend them to anyone looking for quality products backed by outstanding customer service.
1. juni 2026
I rarely order things online in…
I rarely order things online in Pakistan because most of the time the product shown is different from what is actually delivered. But Alhamdulillah, this was my first experience with Munawer.pk and I received a very good -quality product. I ordered an umbrella cap, and the quality was exactly the same as shown in the video.I truly appreciate
12. maj 2026
Uopfordret anmeldelse
FANTASTIC CUSTOMER SERVICE.
This year I have decided to go for Hajj from United Kingdom, I started my search for the necessary things online and I found this online store in Pakistan. I searched their website and found the items which I wanted. There was a WhatsApp number on the website which I called and spoke to Mr Fahad Fakhr, I introduced myself to him told him what I was looking for and for what purpose. He showed me the items in question and also gave me the link of all the items. He even told me that they do international shipping so I will receive my items here in UK to which I agreed to.
After a week it came to my notice that someone was coming from Pakistan and they could bring the item from Pakistan. I spoke to Fahad and told him to kindly keep the items ready and someone will pick it up. After few days a friend of mine went to the shop and collected the items.
From the start to the end I received a fantastic service, very polite and trustworthy.I highly recommended to deal with them. If I need anything else I will sure go to them. He even sent me a free gift.
15. april 2026
Uopfordret anmeldelse
Great customer service
Great customer service! Thank you for getting back to me. Means a lot.
15. april 2026
Uopfordret anmeldelse
Bad experience
I ordered seven small items from here. According to the market rate, they should have cost around 600 to 700, but here I had to pay 1500 including delivery charges. The quality is also not very good. I am very disappointed.
13. april 2026
Uopfordret anmeldelse
Besvarelse fra Munawer
Let’s break this down clearly:
1155 + 349 (delivery) = 1504.
In fact, the delivery cost is closer to 400, so your statement “I had to pay 1500 including delivery” is actually accurate, just not in the way you intended.
As for delivery charges, unfortunately, courier companies haven’t yet adopted the concept of “free lunches.” They do charge for their service, and we simply pass that along transparently.
Regarding your concern that the price should be 600–700 rs, fair point, if we were still in 2022. However, it’s 2026, and costs (materials, logistics, production) have moved accordingly. Of course, the purchase was entirely your choice; there was no pressure from our side.
On the quality issue: customer reviews tend to speak louder than assumptions. Alhamdulillah, we’ve built a solid reputation over time. We also offer a 7-day return policy, which was available if the product truly didn’t meet your expectations.
Additionally, our support team did reach out to resolve your concern, but we didn’t receive a response from your end.
Lastly, a humble suggestion: please avoid jeopardizing businesses that are genuinely trying to operate ethically—especially over a difference of just 200-300 Rs. A bit disappointing, to say the least.
For everyone else reading till the end, here’s a small gesture of appreciation:
Enjoy a 10% discount (with one very obvious exception 😉).
Coupon Code: Hidayat300
Excellent store
Excellent store, Easy to approach, All Hajj Umrah Accessories are in one package.
Good Quality, Delivered the same thing as seen online.
Excellent Customer service friendly dealing
InshaAllah i'll also shop next time..
5. april 2026
Uopfordret anmeldelse
The best website for Umrah and Hajj…
The best website for Umrah and Hajj items. I bought all Hajj essentials from them and I have really great experience with them.
5. april 2026
Uopfordret anmeldelse
Authentic shop
All items were received as per the advertisement. Highly recommended.
25. marts 2026
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Purchase ihram that is very good…
Purchase ihram that is very good quality jazakallga
28. marts 2026
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Very nice collection and good quality…
Very nice collection and good quality products. Fast processing and delivery. Swift customer support. I strongly recommend. Stay blesses.
14. marts 2026
Uopfordret anmeldelse
Excellent WhtsApp service and fabric…
Excellent WhtsApp service and fabric for children's Ahraam also very soft. Very pleased
3. februar 2026
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