This website is actually wonderful. I get everything at much better prices here. I contacted customer service, and got help from Rokaia. She was incredible and so incredibly fast with the replies. I'm... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
دايماً خدمة العملاء عندكم ممتازه لذلك زبونتكم دائماً معتمده كل الطلبات من عندكم 🤗🤍 بديت بطلبات التحضير للبيبي وبسبب حسن التعامل وسرعة الاستجابة صرت اطلب اغراض المطبخ واي شي حابتنه بشكل عام ادور... Se mere
Virksomheden har svaret
DO NOT BUY!!!!! I spent a lot of time looking for a specific 24V Porsche car for my son. The received product looks very different, it is LB-3021 version - false advertisement! Custome... Se mere
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Ziad is a great customer service. He’s patient, helpful, and trying to find solutions for any problem. I couldn’t get what I needed as it was out of stock but he really helped me find other options as... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Shop online Baby Products, best Stroller, Travel Gear, Feeding, Clothes, Toys, Car Seat, Carrier & Cot on Mumzworld, Free Delivery To Dubai, Abu Dhabi & UAE
Kontaktoplysninger
Dubai, Forenede Arabiske Emirater
- +97144339455
- https://www.mumzworld.com/en/contact-us
- mumzworld.com
4,3
Fremragende
989 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Love this app ⭐️
Love this app ⭐️
I can find all I want for myself and my daughter
Special thanks to Ms.Shouruk for helping me out
24. august 2026
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Besvarelse fra Mumzworld.com
Thank you so much for your 5-star review! 😊
We’re always here for you and your little ones, and we’re happy to be part of your journey.
Rokaia helped me a lot I am very…
Rokaia helped me a lot I am very thankful to her she is the best
24. august 2026
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Besvarelse fra Mumzworld.com
Thank you, Raghad, for your wonderful rating 💛
We’re always happy to know that we’ve lived up to your expectations and that Rokaia and the team provided you with the assistance you needed. We promise to always do our very best to meet your expectations and make your experience with us special every time. 🙏✨
Shorouq was a very helpful and quick…
Shorouq was a very helpful and quick agent to solve my problem
20. august 2026
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Besvarelse fra Mumzworld.com
Thank you for sharing your feedback, Abdullah! We are so glad our team provided you with quick and helpful support. Thank you for the 5-star rating! ✨
I bought a stroller from Mumzworld in…
I bought a stroller from Mumzworld in 2024 and have been extremely disappointed with both the quality of the product and the lack of customer support. Since purchasing it, the stroller has repeatedly broken, with the wheels continually breaking and falling off. This is not a one-off fault — it has been an ongoing issue that has made the stroller unreliable and, frankly, unsafe to depend on.
I have contacted Mumzworld several times about the problems, but despite making them aware of the repeated faults, they have done nothing meaningful to resolve the situation. No proper solution, no satisfactory replacement, and no effective after sales support. For a company selling products for children, I expected a much higher standard of both product quality and customer service. The fact that I have repeatedly had to deal with a stroller breaking while Mumzworld has essentially failed to help is incredibly frustrating. I would strongly recommend thinking twice before purchasing a stroller from Mumzworld. A product that repeatedly fails is bad enough, but the complete lack of support when you raise the issue is even more disappointing.
20.08.2026 - Unfortunately, the link you have provided to submit the requested information does not work, so I am still unable to provide the details you have asked for.
I have tried accessing the link, but it simply isn’t functioning. Hopefully you can provide an alternative way for me to submit the information so that this can finally be resolved.
I will happily update this review again if the issue is successfully dealt with.
20. august 2026
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Besvarelse fra Mumzworld.com
Thank you for sharing your feedback, Charlotte, and we are truly sorry for the frustration this recent issue has caused.
We take product quality and family safety very seriously, which is why our team has proudly supported you over the past 2 years and 4 months—promptly fulfilling all your warranty claims, repairs, and free part replacements without delay, as part of our commitment toward every mum, family, and customer.
Because this item is now officially past its manufacturer warranty period, any further maintenance or spare parts are subject to the brand's standard replacement fees. Our team will be reaching out to you directly to discuss the available options and support you, as we always do.
من احسن موظفي خدمة العملاء الاستاذه ايه
من احسن موظفي خدمة العملاء الاستاذه ايه
شكرا جزيلا ع مصدقيتك واهتمامك بمشكلتي وحلها شكرا جدا حبيبتي
18. august 2026
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Besvarelse fra Mumzworld.com
شكراً لكِ جهاد على مشاركة هذا التقييم الرائع! يسعدنا دائماً أن نكون عند حسن ظنكِ وأن نقدم لكِ الخدمة والمصداقية التي تستحقينها. مقدرين جداً دعمكِ ومشاركتكِ لتجربتكِ الإيجابية! ✨
شكراً الك شروق ع المساعدة 👍👍
17. august 2026
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Besvarelse fra Mumzworld.com
شكراً لكِ غزال على مشاركة تقييمكِ الرائع! يسعدنا جداً أن الخدمة المقدمة نالت رضاكِ وأنكِ حصلتِ على الدعم المطلوب. نتطلع دائماً لخدمتكِ بكل رعاية و اهتمام! ✨
رقية ساعدتني باستفساراتي 👍🏻
17. august 2026
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Besvarelse fra Mumzworld.com
شكراً لكِ نجود على تقييمكِ اللطيف! يسعدنا دائماً تقديم الخدمة الممتازة التي تليق بكِ، ونسعد جداً بدعمكِ ومشاركتكِ لتجربتكِ الرائعة. ✨
Besvarelse fra Mumzworld.com
Thank you for sharing your feedback, Doaa! We are delighted to hear that you found our service quick and convenient. We truly appreciate your 5-star rating and support! ✨
Besvarelse fra Mumzworld.com
Thank you Lama for the 5-stars review. We will always do our best to meet your expectations.💛
Besvarelse fra Mumzworld.com
Thank you so much for your wonderful rating! 💛
We’re happy to know that Ziad and the team were able to assist you and provide you with the support you needed. We’ll always do our best to make your experience with Mumzworld better every time! 🙏✨
Shorouk was really helpful and quickly…
Shorouk was really helpful and quickly solved my issue. First time to use this App and Im happy with the experience and the great customer service.
12. august 2026
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Besvarelse fra Mumzworld.com
Thank you so much for your amazing rating! 💛
It truly means a lot to us to know that Shourouk and the team were able to assist you and make your experience a positive one. We’ll always do our best to provide you with the service you deserve and make every experience with Mumzworld a great one. 🙏✨
The website does not update…
The website does not update automatically if there is an item out of stock. This issue made the experience really unpleasant but because the customer representative shorouk osama my order became possible! Thank you so much shorouk osama for the help and making ot possible. Highly professional individual. 10 stars for shourouk!
11. august 2026
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Besvarelse fra Mumzworld.com
Thank you for your wonderful rating 💛
We’re always happy to know that we’ve lived up to your expectations and that Shourouk and the team provided you with the assistance you needed. We promise to always do our very best to meet your expectations and make your experience with us special every time. 🙏✨
The worst of the worst
The worst of the worst
Deduct from your refund
So many unethical practices
Poor customer service
11. august 2026
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Besvarelse fra Mumzworld.com
We're very sorry to hear about your recent experience for the inconvinece caused. Please share your details with us using the following link: https://shorturl.at/abrwL
, and a member of our team will contact you as soon as possible to assist you to see how can we your experience better.
Ziad is a great customer service
Ziad is a great customer service. He’s patient, helpful, and trying to find solutions for any problem. I couldn’t get what I needed as it was out of stock but he really helped me find other options as well. Much appreciated🙏🏼
11. august 2026
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Besvarelse fra Mumzworld.com
شكرًا لكِ يا لارا على تقييمكِ الرائع 💛
يسعدنا دائمًا أن نكون عند حسن ظنكِ، ونفخر بأن زياد والفريق قدّموا لكِ المساعدة المطلوبة. ونعدكِ بأننا سنبذل قصارى جهدنا دائمًا لتلبية توقعاتكِ وجعل تجربتكِ معنا مميزة في كل مرة. 🙏✨
Staff are friendly and reliable
9. august 2026
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Besvarelse fra Mumzworld.com
Thank you so much for your 5-star review, Marichelle
! 😊
We’re always here for you and your little ones, and we’re happy to be part of your journey.
سريعين في الرد اشكر الاستاده رقيه على…
سريعين في الرد اشكر الاستاده رقيه على حسن الرقي والتعامل وحل المشكله بثواني
3. august 2026
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Besvarelse fra Mumzworld.com
شكرًا لكِ على تقييمكِ الرائع 💛
يسعدنا دائمًا أن نكون عند حسن ظنكِ، وأن تكون رقية والفريق قد قدموا لكِ المساعدة المطلوبة. ونعدكِ بأننا سنواصل بذل قصارى جهدنا لتلبية توقعاتكِ وجعل تجربتكِ معنا مميزة في كل مرة. 🙏✨
خدمةسريعه ومهنية شاكرة ومقدرة
2. august 2026
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شكرًا جزيلاً على تقييمكِ بخمس نجوم، حنين! 😊
نحن دائمًا هنا من أجلكِ ومن أجل صغاركِ، ويسعدنا أن نكون جزءًا من رحلتكم.
never. Again!
I am putting a star for their cusfomer service and order experience. I had ordered a customized item and realized within minutes that the name was wrong. As the delivery was fast, I messaged customer care to wither cancel the order or change the name. I was given the same copy paste answer that the team will get back to me within 48 hrs. Long story short I battled days with their customer care to get the item returned and to have my address updated. Also had issues with delivery where again it was sent to old address.
Mumzworld please train your customer support they clearly copy paste generic answer and the customer journey is also a pain.
31. juli 2026
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Besvarelse fra Mumzworld.com
Thank you for your review, Sophia. We are truly sorry to hear about your recent experience. Providing exceptional service is always our top priority, and we regret that we fell short this time.
Please share your details with us via this link: https://shorturl.at/abrwL. A member of our team will reach out to you as soon as possible to assist you and make things right.
شكرا لك الأخت رقيه على سرعة الاستجابه…
شكرا لك الأخت رقيه على سرعة الاستجابه الله يعطيك العافيه
2. august 2026
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Besvarelse fra Mumzworld.com
شكرًا لكِ على تقييمكِ الرائع! 💛
يسعدنا دائمًا أن نكون عند حسن ظنكِ وأن رقية والفريق قدّموا المساعدة المطلوبة. ونعدكِ بأننا سنبذل قصارى جهدنا لنلبي توقعاتكِ ونجعل تجربتكِ معنا مميزة في كل مرة. 🙏✨
Thanks for Ruqaia for her assistance
Thanks for Ruqaia for her assistance
2. august 2026
Uopfordret anmeldelse
Besvarelse fra Mumzworld.com
Thank you for your wonderful review! 💛
We are always delighted to meet your expectations and to know that Roqaya and the team provided the help you needed. We promise to keep doing our best to exceed your expectations and ensure a special experience for you every time. 🙏✨
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.