Thought I was buying boots "for life". Sole came adrift. Eighteen months after raising issue boots eventually replaced. It was only through my own persistence and help of the retailer (Whites agri.ie... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Es hat lange gedauert bis das angeforderte Rücksendeformular kam, ich musste daran erinnern. So lange liegt der grosse Karton mit den Stiefeln in der Wohnung herum! Keine kostenfreie Rücksendung... Se mere
Virksomheden har svaret
Sehr solide Stiefel, absolut empfehlenswert! Warm, bequem und wasserdicht. Perfekt bei jedem Wetter! Auch die Lieferung erfolgte rasch und unkompliziert. Ein kleines Minus war das Rücksendeetikett, we... Se mere
Virksomheden har svaret
My new Mick Boots just arrived, and I’m absolutely thrilled! 🌧️✨ A perfect mix of sturdy design and elegance, with top-quality materials and amazing comfort even after hours of wear. Ideal for tackl... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Muck Boots are renowned for its exceptional support and protection. It all started with a universal problem - muck. Wet, messy, muddy, dirty muck, and we determined to find a solution for keeping our feet warm and dry through it all. So we set out to build the most protective, most comfortable, most reliable boots on the planet - no matter what the conditions. And The Original Muck Boot Company was born providing 100% waterproof boots and footwear that withstand the muckiest situations in every season. Over the past two decades we have had the freedom to innovate, experiment, and test our wellies in every single element - because outside, there are way more than four seasons. That's why we've designed each of our wellingtons to work hard for every task and brave every condition - so you can be protected, productive, and always in your comfort zone, no matter what the weather.
Kontaktoplysninger
Storbritannien
- muckbootcompany.eu
4,0
God
162 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Pessimi
Costi esorbitanti per prodotti di qualità mediocre. Servizio clienti inesistente. Taglie tutte sbagliate e vendono come unisex roba che è da uomo
6. november 2025
Uopfordret anmeldelse
Besvarelse fra Muck Boots EU
Dear customer, thank you for taking the time to review us. We understand your frustration and want to assure you that we take this matter seriously. If you have the time we would really appreciate it if you could share some more information regarding the quality of the boots and how we can improve our customer services. help@muckbootcompany.eu
Ich hätte eine Zwischengrösse…
Ich hätte eine Zwischengrösse gebraucht, die gibt es leider nicht.
Die Rücksendung wurde gut abgewickelt, ich habe innerhalb von 2 Wochen die Erstattung erhalten
6. oktober 2025
Besvarelse fra Muck Boots EU
Hi Marion, thank you for taking the time to review us. Sadly, we don't have half sizes in our range but I have passed this invaluable feedback on to the Product team, we really appreciate it and it helps us improve our products.
Fantastic boots !
Fantastic boots !! Exactly what I was looking for , comfortable & 100% waterproof . Would definitely recommend
6. oktober 2025
Besvarelse fra Muck Boots EU
Thank you for leaving this feedback, we are thrilled to hear you are happy with your purchase!
Never again
Die erste Lieferung war deutlich zu groß. Die Retoure musste ich selbst zahlen. Die zweite Lieferung wurde von einem Volltrottel nicht ausgeliefert da er angeblich die Adresse nicht gefunden hat. Die Welt ist bunt . Die Schuhe sind wieder in England und niemand kümmert sich darum ob und warum etwas schiefgelaufen ist .
30. september 2025
Besvarelse fra Muck Boots EU
Hi Volker, I can only apologise this was your experience with the courier. I have spoken with my colleague and they will reach out to you via email with the hope to put this right for you as swiftly as possible.
Besvarelse fra Muck Boots EU
Hi Arthur, thank you so much for the 5 stars!
Besvarelse fra Muck Boots EU
Hello Volker, thank you for taking the time to leave a review. I understand this review relates to the same courier issue you've been experiencing. I've looked into your order and can confirm you have been fully refunded. We recognise the frustration this has caused, and we are working to improve our services. We've actually started a new initiative to save our customers return costs by locating returns to Europe.
We're committed to making continuous improvements.
Ich kaufte letztes Jahr 2 Paar Muck…
Ich kaufte letztes Jahr 2 Paar Muck Originals Pull On Ankle.
Ein Paar für mich und ein Paar für eine Freundin.
Ich fand die Stiefel sehr bequem und auch optisch gut aussehend.
Leider bekam ich nach kurzer Zeit, es waren glaube ich 2 Monate, nasse Füße. Ich bemerkte, das die Naht zur Sohle aufgegangen war.
Ich reklamierte die Stiefel und bekam nach recht langer Zeit Ersatz.
Doch es dauerte nicht lange und ich bekam schon wieder nasse Füße.
Als ich mit meiner Freundin sprach, sagte sie mir, dass ihre Stiefel auch an der Naht kaputt waren.
Ich finde für das Geld, dass man für die Stiefel bezahlt, sollten sie länger halten.
Was nützen die bequemsten Stiefel, wenn man sie nur noch im Trockenen anziehen kann.
Leider wurde mir beim customer service team nicht geholfen.
Ich bin sehr enttäuscht und werde mir in Zukunft Stiefel einer anderen Firma kaufen.
20. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Muck Boots EU
Hi Gombert, thank you for your feedback. It's unusual that you're having issues with both boots, but we want to help. If you would ever like any further information regarding our styles, please do get in touch with our customer services team and we will be happy to offer any guidance you would like.
Besvarelse fra Muck Boots EU
Hello Astrid, thank you for taking the time to review us.
waterproof factor and comfort
The waterproof factor and the ease to put them on are big winners, would not walk for hours in them though
3. september 2025
Besvarelse fra Muck Boots EU
Hi Mary, thanks for your review. Your feedback is highly valued and has been passed along.
The boots are almost perfect but…
The boots are almost perfect, fits well, nice warm but there is only 1 problem. You only can use them for two years only in the winter time and then you get wet feet. And then you don’t have guarantee. Now they deliver me the fourth piece, I hope these are better. If not then it is the last time.
4. september 2025
Besvarelse fra Muck Boots EU
Hi Roy, thank you for your feedback. Please see our extensive Care Guide on how to help prolong the lifespan of rubber boots. As rubber is a natural product, it requires conditioning to keep it supple and flexible.
These are he shoes/ boots that make…
These are he shoes/ boots that make sure I don’t have to spend hours cleaning my toe and feet.
With age, that’s so important 💕
17. august 2025
Besvarelse fra Muck Boots EU
Hi Ann, we are so glad to hear this, thank you so much for taking the time to review us!
Perfect quality
Perfect quality! Perfect fitting.!Best choice for outdoor activities like hunting. Temperature calculatons are correct! No seeating!! No cold feet! I am happy like never before!!
10. august 2025
Besvarelse fra Muck Boots EU
Hi Sebastian, we're so glad your Muck Boots are keeping you warm! Thank you for the 5 Star review!
Truly weatherproof
Truly weatherproof! Very comfortable to wear, easy to slip into and slip out of.
5. august 2025
Besvarelse fra Muck Boots EU
Hi Herr Hayes, we are so glad to hear this, thank you so much for taking the time to review us!
Fantastische actie en daardoor 2 paar…
Fantastische actie en daardoor 2 paar gekocht. 1 voor nu en een artic voor de winter.
4. august 2025
Besvarelse fra Muck Boots EU
Hi Roos, we are delighted to hear this, we hope you enjoy your new Muck Boots!
You changed your sizes
You changed your sizes, UK 8 is not a EU 42 anymore, but a 41, therefore too small. I had to send back two pairs, almost 30 Euros for nothing and totally evitable.
22. juli 2025
Besvarelse fra Muck Boots EU
Hi Miriam, thank you for taking the time to leave a review - I am sorry to hear your boots weren't the right for you. Our boots are lasted and sized in US sizing which remains unchanged. We are also working on a better and affordable returns process for our customers, please bear with us!
Gute Qualität. Schlechter Service
Gute Qualität
Service schlecht. Sonst 5 Sterne
Leider gab es nie eine Sendungsnummer ohne ähnliches.
Bei Nachfrage per Telefon wurde man unfreundlich abgefertigt
16. juli 2025
Besvarelse fra Muck Boots EU
Hi Jasmin, thank you for taking the time to leave a review. This is not what we hope for your experience to be as a customer and we are working on resolving this based off this feedback.
Fast shipment, 1a quality
The order process was seamless, shipment fast, within 3 days.
Quality of the boots is 1a.
As I ordered 2 sizes, I sent back one. Refund was done as expected.
13. juli 2025
Besvarelse fra Muck Boots EU
Hi Michael, thank you for taking the time to leave a review. I am delighted that you are happy with your shopping experience with us!
Besvarelse fra Muck Boots EU
Hi Sylvi, thank you for your comments, much appreciated!
Top Stiefel
Ich bin begeistert von diesen Stiefeln! Sie sind super bequem und bieten eine erstklassige Qualität. Das Material fühlt sich hochwertig an und die Passform ist perfekt. Absolute Kaufempfehlung für alle, die Komfort und Stil suchen.
Ich nenne sie meine 7 Meilen Stiefel
27. juni 2025
Besvarelse fra Muck Boots EU
Thank you Marion for such great feedback! We are thrilled to hear you were happy with the quality.
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