MUCHV Anmeldelser 

47
•
TrustScore 4 ud af 5

3,9

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

I bought my niece a gorgeous necklace for her 18th. Unfortunately some of the “gold” has come off leaving it looking dull & it’s not really wearable now. Only had it 3 months. Been looked after & not... Se mere

Bedømt til 5 ud af 5 stjerner

Lovely products, arrived quickly and in lovely packaging. Sadly I had measured incorrectly as it was a surprise gift for my daughter, however, after contacting MUCHV to explain they were very quick to... Se mere

Bedømt til 5 ud af 5 stjerner

Reliable, fast and good service. I am really pleased with my product and would recommend MUCHV to other prospective clients.

Bedømt til 5 ud af 5 stjerner

I’ve ordered two rings from MUCHV and really loved but unfortunately they didn’t fit me - totally my fault as I didn’t know what my size is and just took a guess. I emailed and they quickly arranged a... Se mere

Virksomhedsoplysninger

  1. Smykkeforretning
  2. Butik med modetilbehør

Skrevet af virksomheden

Invest in timeless jewellery & quality designed to last.


Kontaktoplysninger

3,9

God

TrustScore 4 ud af 5

47 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,9

Alle anmeldelser

(47)

17 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Gorgeous charms

Gorgeous charms, so much so I’ve already been back for 2 more! Perfect customer service, very friendly and helpful. Super quick delivery and the packaging is lovely, perfect for gifting.

28. februar 2025
Bedømt til 5 ud af 5 stjerner

I’ve ordered two rings from MUCHV and…

I’ve ordered two rings from MUCHV and really loved but unfortunately they didn’t fit me - totally my fault as I didn’t know what my size is and just took a guess. I emailed and they quickly arranged an exchange. I received the rings in a larger size 3 days later. The quality is amazing and they look a lot more expensive than they were! Had great experience and will definitely recommend to friends and family.

20. januar 2025
Bedømt til 5 ud af 5 stjerner

Charm Bracelet

I purchased a charm bracelet from Muchv as a Christmas present for my girlfriend after seeing them on TikTok. She absolutely loves it and I’m looking forward to buying more charms for her birthday! Definitely recommend!

18. december 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Awful company

Awful company, placed a couple orders which both took weeks to arrive. Sizes were wrong so I returned. Thought I would give the company the benefit of the doubt and return for store credit over a refund however the company now claims they have not received the return despite tracking showing as delivered with a clear photo of the parcel being delivered. Avoid company at all costs!

2. november 2024
Uopfordret anmeldelse
MUCHV-logo

Besvarelse fra MUCHV

Dear Oliver,

Thank you for sharing your feedback. We are truly sorry to hear about your experience, but we would like to clarify a few details regarding your concerns.

Unfortunately, we have not received your return. As it hasn’t reached us yet, we are unable to process a refund or store credit at this time.

Regarding your comment about the shipping time, the delivery method you selected at checkout was our standard shipping option, which is slightly slower than our expedited methods. We always aim to provide clear delivery timeframes during checkout so customers can choose the option that best suits their needs.

Lastly, we were only made aware of your concerns when you opened a chargeback with your bank. Had you contacted us directly, we would have been happy to assist you further and explore whether we could help facilitate the parcel’s delivery to us.

We truly regret that your experience did not meet your expectations, but we’ve done everything we could on our part. We will keep an eye out for your package, and if it does arrive, we will promptly process your refund. In the meantime, we recommend reaching out to the shipping company used and opening a claim with them, as they may be able to provide compensation if the package has been lost or delivered to an incorrect address.

Should they require any information from our side, please let us know by emailing orders@muchv.co.uk

Bedømt til 5 ud af 5 stjerner

Pretty and affordable

Love this brand. I purchased three charm necklaces from them over the summer and been wearing them non-stop ever since. I’ve just placed another order for a bracelet and a ring. Highly recommend.

10. december 2024
Bedømt til 5 ud af 5 stjerner

MUCHV- Perfect treat!

MUCHV sent a voucher in the post for Christmas time; after I ordered in the summer, it was a lovely surprise! Their jewellery is absolutely perfect, super quality and so pretty. The price is really fair and delivery was speedy!

7. december 2024
Bedømt til 5 ud af 5 stjerner

Lovely products

Lovely products, arrived quickly and in lovely packaging. Sadly I had measured incorrectly as it was a surprise gift for my daughter, however, after contacting MUCHV to explain they were very quick to send a returns label via email and I was able to get the bracelet resized to the desired size given my secret blunder. Thank you MUCHV

20. november 2024
Bedømt til 5 ud af 5 stjerner

I'm so pleased with the new earrings…

I'm so pleased with the new earrings and necklace! The quality and design exceeded my expectations. I needed these for a particular event and so thank you for the fast, friendly and efficient service. I will certainly be buying from you again.

5. december 2024
Bedømt til 3 ud af 5 stjerner

A mixed bag

Brought a necklace that I absolutely loveeee, so thought I'd purchase a bracelet with charms. Charms feel like plastic. The charms fall off the bracelet as they're not 'stuck' on and took over a week & a half to come. Won't be buying another bracelet, but maybe purchase another necklace in the future.

15. oktober 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

A very happy customer!

Really nice quality jewellery, the charms are a little bigger than I expected but still beautiful to wear. Lovely packaging and posted with care with full tracking details.

30. september 2024
Bedømt til 1 ud af 5 stjerner

No customer service to speak of.

Honestly I think it's a bit cheeky to send me an email requesting a review when my emails to the company I've sent for weeks have been unanswered.
I received a ring I purchased for £30 in the incorrect size. I processed the return as your website directed me to and have sent the item back, agreeing to take store credit to purchase another and hope the right size arrives. I did this in good faith that your company would rectify your mistake.
Since then I have received no store credit, no voucher or coupon for the amount spent on an item that was sent via tracked delivery and is now in your possession, and no refund.
I shouldn't have had to send emails to chase up this matter, but I have. 5 exactly. I have also chatted with the customer service rep you have on your website, that left me on read.
If you'd like to rectify this issue I hope to see one of my many emails answered. In the meantime, I will be escalating this issue with the fraud department of my bank.

21. august 2024
MUCHV-logo

Besvarelse fra MUCHV

Hello Blossom,

Thank you for your feedback, and I’m truly sorry to hear about your experience.

I can confirm that we’ve responded to your emails and processed your store credit (as that was your chosen refund option) as soon as your return was received. It is possible our messages may have gone to your Spam, Junk, or Promotions folder, which we always recommend checking. We make it a priority to respond to all inquiries within 48 hours, whether they come through email, Instagram, or any other social media platform.

As we continued to receive emails from you regarding this matter, we took the additional step of processing a refund instead of the store credit. The full amount has been returned to your original payment method.

Please rest assured that we are a genuine business committed to resolving issues promptly and ensuring our customers feel supported. We regret any frustration this situation may have caused you and appreciate your understanding. If there’s anything further we can do to assist, please don’t hesitate to reach out to us - orders@muchv.co.uk

Bedømt til 5 ud af 5 stjerner

Great!

Great service, bought a pair of butterfly earrings for my girlfriend and she absolutely loves them. Will definitely shop here again!

15. marts 2024

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere