Mspa.no Norges Mest Solgte Boblebad! Anmeldelser 284

Fantastisk kort leveringstid, sjøl helt til Bodø! Bestilte torsdag kveld, fredag formiddag var det pakket og på vei, med antatt leveringsdag tirsdag. Det kom mandag! De hadde glemt å pakke isolasjonslokket, så jeg sendte mail om det mandags kveld, og torsdag ble det levert. Mindre enn ei uke på hovedleveransen OG reklamasjonen er imponerende.
Spaet fungerer nydelig, og vi er veldig glade for den investeringa i velvære. Kjøpte forresten Tekapo, som er overraskende stort. Nesten så jeg må finne på noe lurt for å kunne spenne fra imot andre sida, for ikke å skli for dypt nedi, og jeg er ikke lita.
Tipp topp service og utstyr! Så venter vi spent på neste strømregning. Hahaha!

À fuir ! Code erreur 01, moteur HS, retour à 25,50€ nouveau moteur.. 3 utilisations puis code erreur 06 et 07.
Ne chauffe plus, plus de bulles... J'attends un retour de mail conciliant avant une protection juridique.
J'espère qu'ils seront honnêtes.

Dålig kundebehandling. Tar ikke garantiansvar på alvor....

Kjøpte mapa Camaro 6p og er stort sett fornøyd. Den står på vår hytte på Skaidi, i Finnmark. Holder fint 40,5+ når det er under 20- grader ute ! Uten bobler med 2 voksne i -20 grader ute klarer Camaroen over 37+ i ca. 2 timer og det holder for oss !

Vi har isolert den med 70mm Styrofoam i bunn og lokk og bruker yttertrekket i tillegg når badet ikke er i bruk.

Et STORT MINUS med Camaro er at den må startes på nytt etter strømbrudd, dette må produsenten kunne fixe !!!

Hadde litt problemer med frossen glidelås på trekket. Prøvde div. silicon produkter uten å bli kvitt problemet. MEN god gammeldags MELANGE stekemargarin på glidelåsen løste alle problemer !!!

Kjempemye kos for en billig penge med Mspa og kjempe fornøyd med servicen (får kjapt svar på spørsmål på mail og de sender filter etc. omgående)

Tips !
Plasser en STOR badeball under overtrekket. Da hindrer du at det legger deg vann / snø oppå badet !

Fyll ALDRI for mye luft i badet, følg med på trykkmåleren, da tror jeg de fleste unngår luftlekasjer. Heller for lite en for mye luft !!!!

Bought Camero 6 person in November 2020. Easy set up. I checked water daily and kept chlorine level 10-15g a day. I used it less at first. Kids weren't bothered so ended up just using it for me and the missus. Run at 36' during the week then 40' weekends. It's worked perfectly so far. Running costs are more than expected. I bought a Hercules gezebo 3m for it. Did loads of research before buying and saw negative reviews. I figured 2 year warranty covered it but not had to use it. will update if anything changes.

lovely hot tub just does not work or the heater does not work and trying to get sorted out is a nightmare terrable custmer service

Please can someone send me Jay's email address for a UK query. I have only had the spa for about 2 weeks and the bubbles just cut out when I was using them and now are not working at all. I am having trouble finding the UK contact email. Thanks

HONTEUX !!!! Un spa qui se perce au niveau des coutures au bout de 2 mois et une réponse du site qui ne prend pas cela en charge !!!! Ils prennent votre argent, vous vendent des produits qui ne sont pas de qualité et n'assurent pas derrière !!! HONTEUX !

I bought a MSpa tekapo 4+2 person in November 2018 in the UK, so I can't comment on the Norwegian customer service. This is the dark blue square hot tub with integral filter and heater unit, rather than the egg shaped external unit. It's still going strong 27 months later (has had water in it for more than 24 months of that). Having read previous reviews, I lived in fear for ages that it would just pack up, but honestly for the £400 I spent on it, it's been great. As another commenter has said, the skin of the tub is really durable - I've had 4 adults (i.e. Approx 70kg each) sat on the edge with no issue. I've kept it indoors within a purpose built summerhouse so it hasn't been exposed to sub zero temps/bad weather/animals/sharp objects, but it has been inflated continuously for 2 years without needing re-inflation. It did come with a simple patch repair kit, but this remains untouched. I have made sure to keep the water maintained as instructed and it's been fine. There has been the odd E1 error that others have mentioned, but it just needed to be unplugged for a few seconds then turned back on. It did this once when i was first getting used to it because the water level was a touch too low. I just added another inch or so of water and it was fine (I tend to keep it in the middle of min and max fill lines). Given my experience, I would have no hesitation in recommending this model. For reference, the notable changes for the 2021 model are the addition of UV filtration, what looks like a neater filter set up where the nozzles have been moved somewhere away from the filter and a now external inflation hose rather than a knob that reflects the air from the blower internally. I guess the uv treatment accounts for the higher cost, but I'd a great idea as legionnaires is chlorine resistant. One thing to note is that the inner light blue material becomes temporarily discoloured due to the chlorine, but it seems to return to normal once drained for a day or two. Really not a problem at all, just cosmetic. With items like this, there's always going to be a few dodgy ones and of course all their owners will write bad reviews, so I just recommend doing your research beforehand against the particular model. Forums are a good option as it allows you to get a feel for how often the issues you see here are reported and if there are any fixes. Also bear in mind some people have zero patience to read the faqs or any technical ability, so that may skew the opinions seen here. I also bought an inflatable cover that sits on top of the water underneath the lid and helps keep the heat in. I also sat the hot tub on those interlocking Eva foam mats you can buy for play areas, which makes it really comfortable.

byttet motor 4 ganger på 2 år, nå har den siste sluttet og varme opp bassenget etter bytte for ca. 1 mnd. siden.

Har en Mspa Mono, som fremstår som bra kvalitet og er behagelig å sitte i. Kjøpte denne for å ha å hytta, da Mspa markedsfører badene som passene for både hytte og vinter.

Uheldigvis er styringen til Mspa totalt uegnet til dette. Skjøteledningen har en jordfeilbryter som skrur seg av ved strømbrudd. Denne kan i teorien byttes med en vanlig jordfeilbryter som ikke oppfører seg slikt, men heater og sirkulasjonspumpe må også manuelt skrus på hver gang strømmen har vært borte. Om man ikke har overvåkning av strømbrudd og/eller temperatur kan dette fort gå galt om strømmen går på hytta og man ikke får noen beskjed på det.

Grunnet problemer med strømnettet på hytta har jeg denne uken måtte ringe grunneier 3 ganger å spørre om han kan restarte varmeren... Med utetemperatur på -15 virker det som om temperaturen i vannet faller rundt 0,7 grader i timen.

Et annet ankepunkt er at 1.5kW varmeelement ikke lar deg sitte veldig lenge før vannet blir kjølig, når det er minusgrader. Ved -5 grader fikk vi rundt 30 minutter før temperaturen falt fra 40 til 37 grader. Dette var også uten bobler.

Hadde denne vært kjøpt for bruk hjemme hadde det nok blitt 3 eller 4 stjerner.

MSPA is indeed a waste of money!!! We bought the MSpa light (4 prs) in May 2020 and after only one month it doesn't work anymore due to an E1 default.
Mspa customer service is the worst. After several complaints they send us almost 2 months later an new motorunit and we had to figure that out. When we finally got it all working..guess what after a 1,5 month enjoying it stops working and again the same E1 default. Mspa is ofcourse not reachable and we are still waiting for a reply or anything from them. The worst service and the worst quality. Don't buy MSPA would be my advise to anyone who wants to enjoy and relax buying a hottub. We did everything to make sure the hottub was clean,new filters every 2 weeks ..so much effort but for nothing.

Bonjour
Qui pourrait me dire comment dégonfler un spa lite ?
Merci

Spa Fjord 4 acheté le 23/06/2020, après 3 utilisations : sérieuses fuites en dessous du bloc moteur.
« essayez quand même de tourner au filtre… » par 2x et donc 1800L d’eau plus tard…
Après 10 mails et je ne sais combien de photos de la fuite: ceci n'a pas été monté correctement en usine.... Je leur précise qu'à mon avis c'est le joint entre le bassin en le filtre qui ne s'emboîte pas et que le problème ne sera pas résolu avec le bloc moteur..
Et pourtant, ils donnent leur accord pour renvoyer le bloc :-)
Nous en sommes à + de 25 mails, ils me demandent des preuves d'achats : envoyés.
Ils refusent la preuve de paiement vers Alice Garden en m'obligent de demander une facture officielle.
Ceci envoyé, après coup, ils me demandent de payer 25,50€ pour le transport: bon soit, je paye via leur site.
2 jours plus tard ils m'envoient un mail et remboursement des frais d'envois car je dois moi-même trouver un transporteur, mais ils me précisent que je dois payer 27,20€ à l'avance afin de faire en sorte qu'après "réparation" ils puissent me renvoyer le bloc moteur. Créatifs, ils le sont, honnête? Pas vraiment.
Entre-temps nous sommes donc le 17/11/2020 et la moitié de notre garantie est déjà perdue, au moins c’est facile de donner une garantie d’1 an.
A suivre, mais je déconseille très, très vivement d’acheter un Spa de cette marque.

Salut à toutes et à tous,
J'ai acheté un mspa lite au premier confinement et j'ai eu un peu plus de chance que vous malgré quelques déboires... Je ne reviendrais pas sur le SAV qui comme nous le savons tous est inexistant et payant. Refusant ce système, j'ai décidé de me débrouiller seul. En effet, dès les premières mises en route, j'ai eu droit à l'erreur E1, même en changeant le filtre tous les 3 jours avec 2 rinçages quotidiens, si, si ! J'ai donc arrêté ces filtres en fibre accordéon qui ne laisse pas passer assez d'eau au profit de filtres bien moins coûteux et bien plus efficaces en mousse bleue, comme dans les aquariums, utilisés notamment chez Intex et miracle : ça fonctionne et ça filtre très bien ! Le tout avec une filtration au brome lent dans un diffuseur flottant.... J'espère que cette astuce pourra être utile à ceux et celles qui ont eu le même problème !-)

Var uheldig og opplevde en luftlekkasje på mitt nesten 2 år gamle bad. Tok kontakt på telefon med kundeservice og teknisk hos Mspa angående dette. Der ble jeg møtt av hyggelige og løsningsorienterte medarbeidere. Etter å ha sendt over litt bildedokumentasjon av selve lekkasjen, gikk det ikke mer enn en dag så var ny belg på vei i posten.
Superfornøyd med måten denne saken ble løst på. Stor takk til gutta på Kolbotn.

Note...This is a review of MSPA products purchased from MSPA UK.
The product is going to be the same wherever you are in the world....... Do not waste your money. We bought one last year and used it a few times and the heater packed up, bought a new heater but did not fit it as it was the end of the season. When we did fit it March this year it came up with the same fault code. We were told it was only guaranteed for 3 months. We reluctantly bought a new heater unit which MSPA fitted and when we refitted the unit, the same fault code came up. We Contacted the customer services, we sent the unit back but they said they couldn't find a fault with it so sent it back to us again. Fitted it and the same fault code came up, We returned the faulty unit 7 months ago and finally got a replacement 2 weeks ago and it was the wrong one. Sent it back and still waiting. Lost the whole summer. Every time we sent it back we had to refill it with metered water. No compensation for that... We cannot get anyone to call us back, 7 months this has been going on...No spa and no heater...

Veldig dårlig kundeservice. Badene blir fort ødelagt. Styr unna.

Une horreur je ne sais quel ingénieur a inventé le filtre dans l'espace bain ! Resultat lors du remous toute la crasse du filtre se repend à nouveau dans l'eau !! Au bout de 7 jours l'eau est a changé !!!
Fuyez cette marque

SPA Fjord 4 places, acheté en juillet, utilisé 3 ou 4 fois, puis nous avons eu fuite d'eau et fuite d'air.
Service client absent. J'ai fait ma demande fin aout et j'ai une réponse le 7 octobre ! Ils me proposent un renvoi du bloc moteur (pour une fuite d'eau et une fuite d'air) à mes frais 25 euros, comme précisé dans plusieurs post.
Je m'en sort très bien grace à Cdiscount qui a été super dans la prise en charge de mon problème.
A fuir.