My husband and I are very active, fit, eat clean and love finding new ways to support health and wellness. We used this machine initially for a week and both saw great results in strength and reductio... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
⭐⭐⭐⭐⭐ We absolutely love our EMS machine! We’ve been using it consistently and have been really impressed with how easy and convenient it is to incorporate into our routine. The sessions are quic... Se mere
Virksomheden har svaret
We've had a great experience with our device. It's easy to use, we've seen great results, and the customer service has been responsive and helpful whenever we've needed support. We're very happy with... Se mere
We use the EMShape Neo Plus from M-Shape Beauty and it has been an incredible money-maker for our clinic! The results for our weight loss patients have been wonderful. They desperately need help resto... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
M-Shape Beauty is a global leader in body sculpting technology, offering top-quality state-of-the-art spa equipment for your aesthetic business. We also offer beauty machines for personal use. Free training and lifetime technical support is included with all spa machine purchases.
Kontaktoplysninger
525 7th Ave., 10018, New York, USA
- 1-800-583-3349
- info@mshapebeauty.com
- mshapebeauty.com
4,5
Fremragende
63 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Strong and effective results
The equipment delivers powerful results with every use, and I've seen noticeable improvements in my clients' outcomes. It's easy to use but packs a punch, which is exactly what I needed to boost my service offerings.
7. november 2024
Besvarelse fra M-Shape Beauty
Thank you for sharing your positive experience, Hannah. We are delighted that your medspa’s clients are seeing good results from the Perfect Shape Neo you purchased. If you ever need our assistance with anything, please don’t hesitate to contact our support team. Thanks again for the 5 star rating!
Love the Customization
I'm really happy with the logo customization! It was easy to get my spa equipment looking just right. The fact that it's free is awesome for smaller businesses like mine, helping us showcase our brand identity. Totally worth it!
2. november 2024
Besvarelse fra M-Shape Beauty
That’s great to hear you love the logo customization on your EMShape Neo machine, Jupiter. We truly appreciate the positive feedback you’ve shared and invite you to please contact us anytime should you ever have a suggestion about how we can improve our services even more. Thank you very much for choosing MShape Beauty, and for your 5 star rating !
Perfect shape Neo
The perfect shape Neo is a great machine for toning my wife and I are using it for different parts of our buddies for me. It’s my tummy. It takes a little bit longer than four sessions, but I’m happy with the results and the customer service is excellent.
3. november 2024
Besvarelse fra M-Shape Beauty
Chris, thank you so much for the 5 star rating and for taking time to share your experience. If there is ever anything we can do to make your experience even better, please don’t hesitate to contact our support team and let us know. We always want to improve, and we are here to offer you assistance every day.
Highly informative training session!
The hands-on training was exactly what I needed.The trainer was knowledgeable and guided me through everything step-by-step. Now, I can confidently offer diode laser treatments to my client.
31. oktober 2024
Besvarelse fra M-Shape Beauty
Thank you for the positive feedback about the training you received, Maricris. That’s great that you and your staff can feel completely confident doing hair removal laser treatments. If you ever need further assistance, we are here to answer your questions and solve any issues 7 days a week. Thank you for choosing MShape Beauty!
My experience wait MShape Beauty was…
My experience wait MShape Beauty was excellent. My machine's shipping was delayed by just one day, but it came in great condition owing to excellent packaging. The customer care staff was fantastic, providing me with tracking information and answering all of my after-sales questions with understanding and competence. The equipment works perfectly, and I appreciate MShape Beauty's continous assistance. It's apparent that they care about their clients and products!
20. august 2024
Besvarelse fra M-Shape Beauty
Thank you so much for your 5-star review, Sairene! We are delighted to know your machine works perfectly. And we will certainly share this with our factory and customer care team to let them know to keep up the good work.
Smooth First Experience with MShape
I was nervous about my first online purchase here in UAE, but my experience with MShape Beauty was wonderful! Despite being a newbie, I received shipment updates quickly, and my order arrived in no time. The whole process was smooth and reassuring. I'm so pleased that I'm already planning to order thier EMS machine next. Highly recommended MShape!
30. juli 2024
Besvarelse fra M-Shape Beauty
We greatly appreciate your 5-star rating, Riza. Thank you for being a valued client of MShape Beauty and helping to share the word about us as well. We’re here for you anytime!
Responsive and Helpful
Very responsive! I had quite a few questions about the products I ordered and each time I sent an email, they were helpful and pleasant. I received every thing quickly and packaged well. I would definitely order from this company again knowing how supportive they are.
5. juli 2024
Uopfordret anmeldelse
Besvarelse fra M-Shape Beauty
Thank you so much Anna for taking the time to leave an excellent rating for us. We really appreciate your business. Please let us know what we can do for you in the future.
specialize good quality machines…
consistently good quality and strong energy weather its their equipment or their consumables,i feel secure ordering for our spa from them because we have always received exactly what we have ordered.specially recommend EMShape Neo pro because we've been using it the longest and we can see the results.
22. maj 2024
Besvarelse fra M-Shape Beauty
Hi Jamey,
Thank you again for the positive feedback! We hope you love all your new equipment, and please don’t hesitate to let us know if you ever need our assistance with anything.
Mshape-amazing!
Mshape is amazing at what they do! They're always coming up with new, super effective technologies and treatment to blast fat. I'm thinking about buying from them again soon and I'll tell my friends about it too.
27. april 2024
Uopfordret anmeldelse
Besvarelse fra M-Shape Beauty
Hi Judtine,
Thanks so much for your positive feedback. We are delighted to learn you love our technologies and we sincerely appreciate your recommendations!
Good service, great equipment.
Service is pretty good, like they always contact you back. More importantly, their equipment is really effective. Especially for bodybuilders, EMShape Neo Plus is the way to go.
20. april 2024
Besvarelse fra M-Shape Beauty
Hi Baby ,
thank you for this positive feedback! We are delighted to learn you are enjoying great results. Let us know if we can ever be of assistance.
Dishonest practices
Company sold me a unit and did not honor price I paid that was listed on their website. A month and numerous emails and phone calls later my payment was refunded.
9. april 2024
Besvarelse fra M-Shape Beauty
Dear Ridas,
My name is Carla, and I would like to express our disappointment in hearing your feedback. We sincerely apologize for the negative experience you've had with our company. Please know that we take this situation very seriously.
To clarify, production of the green light therapy unit which you had ordered could not be completed promptly due a temporary change in the sourcing of raw materials for the equipment production. The change to was not within our control and we immediately issued you a full refund upon confirmation that we could not complete the unit in a timely manner. In addition to issuing a full refund we had delivered a free gift of a high quality metal ultrasonic skin scrubber.
While we are sorry for any inconvenience you have experienced, and we understand you seem disappointed, however we would appreciate it if you would not make up inaccurate statements referring to numerous phone calls and emails which never occurred. In fact we contacted you only once we internally confirmed your unit could not be delivered in a timely manner and we issued your full refund to your original payment method within one hour.
We pride ourselves in being completely honest and transparent and we welcome anyone to contact us for more details regarding this type of cancellation and full refund situation. 1-800-583-3349. info@mshapebeauty.com.
Great MShape Neo experience
I recently was introduced to the EMShape Neo treatment. And all I can say is I definitely love it! I just lie there and my muscles are working out. Really cool. And the MShape team is great. Definitely will recommend to my friends.
13. januar 2024
Besvarelse fra M-Shape Beauty
Hi Vivian,
Thank you for sharing your experience with us.
We appreciate your positive review and are pleased to have you as a satisfied customer. If you have any further questions or need assistance, feel free to reach out.
They really have a great services!
1. januar 2024
Uopfordret anmeldelse
Besvarelse fra M-Shape Beauty
Hi Marc,
Thank you for your feedback. If you have any more inquiries or need further assistance in the future, feel free to contact us.
Customer Service
M Shape Beauty gave me great customer service. They are quick to respond and have answered my questions with great satisfaction.
18. december 2023
Uopfordret anmeldelse
Besvarelse fra M-Shape Beauty
Hi JD,
Thank you for your positive comments! Your review really means a lot to us. Please feel free to contact our support team any time.
Powerful EMSlim Neo machine and MShape…
Powerful EMSlim Neo machine and MShape Beauty’s customer service has been great. The day we received delivery we called them to request an installation video and arranged our online training session. It was really easy. We also just ordered some consumables by phone and again they arranged fast. They make it simple to succeed!
26. november 2023
Besvarelse fra M-Shape Beauty
Hi Jeanithfrel,
We are so happy to know your experience working with our company has been excellent so far. We are looking forward to serving you even better in the future and please don’t hesitate to reach out to our support team any time should you need assistance. Thank you for your 5 star review!
Machine didn’t work
Machine didn’t work. Waiting on a new part to come in which still
Has not arrived. The machines heating element isn’t working and they never sent the pad so I’m not happy at all with the product
28. oktober 2023
Besvarelse fra M-Shape Beauty
Hi there Jana and Nicole,
We have already given you a 100% refund for your machine, and it’s come to our attention that you still haven’t returned the machine, even though we have arranged for a shipping company to pick it up at no expense to you. Could you kindly contact us to arrange the return? Please contact Sally at 1-800-583-3349. Thank you.
Dear Nicole,
We are very sorry for the inconvenience you have experienced and thank you for sharing your experience. Our technical support has already delivered the necessary part and we recently have been trying to contact you to assist with the installation. We look forward to solving your issue asap.
Evaluation of MShape Beauty
We are using MShape Beauty’s Perfect Shape and their S Shape cavitation. First of all, the energy is obviously stronger than previous machines we purchased in Alibaba, obvious to the operator and the patient. Secondly, MShape Beauty offers real training by intelligent staff while the previous seller offered training but there was none. I recommend MShape Beauty to anyone looking for great quality.
31. oktober 2023
Besvarelse fra M-Shape Beauty
Hi Lorence,
Thank you so much for your review! Your positive feedback really means a lot to us, and we are looking forward to serving you even better in the future with the best technologies possible. Thank you again for your 5 star review!
Very prompt
I've called several times and left messages for questions I've had, and they been very prompted on returning my call the following business day the reason the call the following business day is because of our time zone difference. They been very helpful and great assistance.
20. oktober 2023
Uopfordret anmeldelse
Besvarelse fra M-Shape Beauty
Hi Erendida,
Thanks for taking time to share your experience! We hope you love your new Perfect Shape Neo, and we are looking forward to offering you more of the best possible service and technologies in the future as well.
customer service
Great feedback and attentiveness. All the required guidance was swiftly and effectively provided. Thanks so much!
13. september 2023
Uopfordret anmeldelse
Besvarelse fra M-Shape Beauty
Hi EF,
Thank you for sharing your experience! It's also fantastic to hear that there was good communication regarding your order. Thank you for giving our customer service five-stars.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.