The order was due on April 14th but was not delivered to the right address. This caused very unwelcome anxiety. Through local effort the consignment was eventually located. This was reported back to... Se mere
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Se, hvad kunderne siger
Our experience was great because we trusted Robin James with our wine choices which were to be paired with cheeses chosen by Author/Cheesemonger Ned Palmer and bought from Guntons. We gave Wheeler's... Se mere
Virksomheden har svaret
Their wines are always of a superb quality and a good price, They have taught me a lot about different grapes and u have rediscovered a taste for French wines. If you want to enjoy your wines witho... Se mere
Virksomheden har svaret
I would definitely order from Mr Wheeler wine again. Brilliant customer service they were so helpful regarding delivery dates as I was purchasing a gift for my uncle's birthday. The wine was delive... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
The origins of Mr.Wheeler date back to Victorian times, when George Wheeler, the great-great-great grandfather of our current Chairman Johnny Wheeler, first joined the wine industry, and the family business, supplying fine wine from Colchester, began. Mr.Wheeler is the evolution of 130 years of expertise and experience, offering a carefully-chosen selection of outstanding wines to suit a variety of pockets. The mission at Mr.Wheeler is to ensure a certain standard of drinking, whatever type of wine you enjoy, and from wherever in the world you would choose. The wines that our experts and vineyard partners choose and recommend to you are always the best - they deliver on quality, value and enjoyment.
Kontaktoplysninger
Estate Office, Park Lane BC, Langham, CO4 5WR, Colchester, Storbritannien
- 01206 713560
- sales@mrwheelerwine.com
- mrwheelerwine.com
4,6
Fremragende
2 t anmeldelser
Har besvaret 33 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The order was due on April 14th but was…
The order was due on April 14th but was not delivered to the right address. This caused very unwelcome anxiety. Through local effort the consignment was eventually located. This was reported back to Mr Wheeler but there has been no acknowledgement let alone an apology.
14. april 2026
Lack of Customer Care!
Very poor communication and cooperation with the client. It would appear that Mr. Wheeler’s left hand doesn’t know what his right hand is doing!!
Delivery due mid-February hadn’t arrived by the middle of March - I telephoned to check and was told it had been delayed and I should have been informed!
Very cavalier attitude and impression that they didn’t really care about customer service, and I’ve been a regular customer for years!
14. april 2026
Very pleasant staff.Good…
Very pleasant staff.Good service.Delivery works well
Like the individual attention and knowledge the
company has.
11. marts 2026
The deliveries are always as adverised
The deliveries are always as adverised, the wine is excellent and the prices are very reasonable. A superb operation.
14. januar 2026
The Wine was well received as a gift
The Wine was well received as a gift, it arrived a bit later than stated but I guess the time of year may have had something to do with it
11. december 2025
The wine selection is outstanding with…
The wine selection is outstanding with fantastic prices, prompt delivery, and top-notch quality.
30. december 2025
Uopfordret anmeldelse
No muzak…
Phones are answered promptly by pleasant staff who are knowledgeable. No pressing buttons, listening to muzak
29. oktober 2025
First class selection
First class selection of quality wines with fair prices
Usually fast delivery, well packaged
4. december 2024
Great Service
12. november 2025
Excellent service from Mr Wheeler again…
Excellent service from Mr Wheeler again .. knowledgable staff, quick delivery and delicious wines
14. oktober 2025
Very pleased with my purchases and…
Very pleased with my purchases and prompt response to my tracking query.
Will lay the bottles down for a while.
13. oktober 2025
I think Mr Wheeler has different taste…
I think Mr Wheeler has different taste buds to me. I found his latest white, Burgundy lacklustre.
13. oktober 2025
Their wines are always of a superb…
Their wines are always of a superb quality and a good price, They have taught me a lot about different grapes and u have rediscovered a taste for French wines.
If you want to enjoy your wines without breaking the bank then use Mr Wheeler for any celebration or just a refreshing glass
27. november 2024
Besvarelse fra Mr.Wheeler Wine
Thank you very much for your kind review. We’re delighted to hear that you’re enjoying our wines and have rediscovered a taste for French varieties. We truly appreciate your continued support. Kind Regards, Rachel
Delivery was to time and intact which…
Delivery was to time and intact which was all I expected.
11. september 2025
Besvarelse fra Mr.Wheeler Wine
Dear Mr Brown,
Thank you for taking the time to leave a review. We're glad to hear that your wine arrived on time and in perfect condition — just as it should. We look forward to hearing from you again soon.
Kind Regards
Rachel
They continue to send me email and mail…
They continue to send me email and mail marketing despite me unsubscribing from all marketing. Very poor show.
2. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Mr.Wheeler Wine
Hello , I am very sorry to hear this was issue for you, I am pleased to confirm this issue has now been resolved. Thank you for your patience. Kind regards Robin
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