What a lovely shop, full of all of the old favourites and Nathan was the best shop assistant ever! Explained all of the old favourites and took his time with us. Would highly recommend. Many th... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Visted the store in Morpeth on our way home from Darlington (we are in Scotland) as soon as we went into the shop (only us) we didnt even get a welcome from the lady or the guy. She just sat there and... Se mere
I would like to thank Logan for his amazing customer service. Going above and beyond and a wonderful smile and so welcoming. Made the service very personal. Great service Logan, keep up the good work... Se mere
Virksomheden har svaret
I walked in before another customer however the lady looked at the lady arriving after me and asks who was first, not very BAME friendly. I walked out dont deserve my custom if you are not BAME fri... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Mr Simms Sweet Shop is a British sweet shop chain offering a range of products, primarily boiled sweets, in shops noted for their Victorian architecture. The first shop opened in Leek in September 2004, though the company is now headquartered in nearby Stafford.
Kontaktoplysninger
12 St Mary's Gate, ST16 2AS, Stafford, Storbritannien
- 0333 5771228
- info@mrsimms.co
- mrsimms.co
2,8
Middel
28 anmeldelser
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Har besvaret 30 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Best sweet shop in Stafford
Had a brilliant visit to Mr Simms today. The shop is packed to the rafters with a full selection of every sweet imaginable. What really made it, though, was the friendly staff—they provided excellent customer service and made the whole experience great. I'm one very happy customer!
11. februar 2026
Uopfordret anmeldelse
This is an amazing shop with great…
This is an amazing shop with great service, amazing selection of suites and all around Great shop
5. februar 2026
Uopfordret anmeldelse
Besvarelse fra Mr Simms Sweet Shop
Hi Toby, thank you for your generous feedback. I will be sure to share your comments with our shop team, who will be heartened to hear their efforts are appreciated. We strive to provide an excellent environment for all our visitors and look forward to seeing you again soon.
Unhygenic staff.
What has happened to the Southend on Sea store? I went in yesterday for some birthday gifts as usual. I had to wait as the gentleman behind the counter was on his phone, then he was arguing with a workman in the shop, trying not to pay him for his services. Then he left me stood there to speak to a delivery man, then he went behind counter to answer a call on his mobile. I went to another shop then reluctantly went back as I really needed the sweets! The gentleman serving me stunk if bo/sweat and had really nasty smelling breath. He was also on his mobile which he kept getting out his pocket in between weighing out customers sweets, not hygenic at all. For a sweet shop especially, I would have thought personal hygeine was super important. Sadly I will never visit again, will get my traditional sweets elsewhere from now on.
30. januar 2026
Uopfordret anmeldelse
Besvarelse fra Mr Simms Sweet Shop
Hi Nickinoo, we’re very sorry to hear about the service and hygiene concerns you've raised regarding our Southend on Sea store. This is not the experience we want for our customers. Please know that your comments have been passed to the store leadership for urgent improvement. We hope you’ll give us another chance to provide the friendly, clean experience you deserve. Thank you for helping us improve.
I would like to thank Logan for his…
I would like to thank Logan for his amazing customer service. Going above and beyond and a wonderful smile and so welcoming. Made the service very personal. Great service Logan, keep up the good work.
Mr Simms must reward you for your great service so thank you!
19. september 2025
Uopfordret anmeldelse
Besvarelse fra Mr Simms Sweet Shop
Hi, thank you for your generous feedback. I will be sure to share your comments with our shop team, who will be heartened to hear their efforts are appreciated. We strive to provide an excellent environment for all our visitors and look forward to seeing you again soon.
Good Fudge, Good Times.
No complaints about the Bracknell branch. Staff are friendly and happy to help. Sure the products are a little pricy (isn't everything nowadays?), but the quality is undeniable. Personally love the fudge they sell behind the counter.
9. maj 2025
Uopfordret anmeldelse
Besvarelse fra Mr Simms Sweet Shop
Hi Kite, thank you for your generous feedback. I will be sure to share your comments with our shop team, who will be heartened to hear their efforts are appreciated. We strive to provide an excellent environment for all our visitors and look forward to seeing you again soon.
Awful customer
Awful customer forcing us into unsafe and uncomfortable situation rip off
21. august 2024
Uopfordret anmeldelse
Creepy man and crappy shop!
The worst shopping experience of my LIFE! From the moment you walk in and the moment you walk out the guy at the counter stares at you, you feel like your being rapidly stalked, you feel scared and pressured to buy something from this tacky overpriced as hell sweetstore. The shop is falsely advertised, small and either empty for the man to eaves drop and cower over you, or to busy to even move! Awful and ashamed to have a such a creepy man in Guildford, and such a crappy shop!! It’s not child friendly, it’s not a good price, and it’s not a good shop!!!
4. juni 2022
Uopfordret anmeldelse
Good quality
Visit when in the area, always nice staff and good quality chocolate/sweets.
Ordered online recently, order was dispatched quickly and was of good quality.
18. december 2021
Uopfordret anmeldelse
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