Mr Simms Sweet Shop Anmeldelser 

Ordered the sweets nine days ago, paid £4.50 postage for a packet of sweets costing £3.80 for a friend who has been really poorly and still no sign of them.

Really excited to see so many sweets that I liked BUT they had a funny taste to them.
Couldn't make it what it is but really ruined the whole bag of sweets I bought. Really disappointed and would not go there again.

What a lovely shop, full of all of the old favourites and Nathan was the best shop assistant ever!

Explained all of the old favourites and took his time with us. Would highly recommend. Many thanks Nathan. You were wonderful.

I walked in before another customer however the lady looked at the lady arriving after me and asks who was first, not very BAME friendly. I walked out dont deserve my custom if you are not BAME friendly.

Cheap packaging split and sweet fell on the floor.

Rubbish selection in the box, I’m a live streamer and none of my American audience recognised anything!

I visited the Mr. Simms shop Cardiff. And I am absolutely appalled by the way I’ve been treated. My friend wanted a pick and mix and it said it was £2.80 we have been scammed. They would not let us return the sweets and my friend did not have enough money. I am appalled and disgusted this shop is a scam. The person on the till would not let us return sweets. We got less than half a bag and it was £14.00

Visted the store in Morpeth on our way home from Darlington (we are in Scotland) as soon as we went into the shop (only us) we didnt even get a welcome from the lady or the guy. She just sat there and stared at the door and the guy was on his laptop noticed I was next in line and said two young girls ill serve you! We got a selection of different sweets and when i said oh can I also get she rolled her eyes!! If I didnt have my daughter with me I wouldve walked out. Never ever felt so awkward and unwanted in a shop!!

Looking at some of the old sweets that I used to have when I was younger. I bought some yummy sweets for my granddaughter which I think she'll love having on her birthday. It's such a great sweet shop. I would love to go there one day to have a look inside the shop.

Great products. The sour sweets are exceptional. Ive never found anything sour enough but yellow fever and black death hit the spot.

Daughter and Grandaughter tried them, was really Funny to see the affects on their Faces

I bought a nee doh gumdrop from there the lady at the counter said it was 100% real I bought the need oh and when I opened the gumdrop it was mochi texture soo fake if I could I would give 0 stars if I could. I want my money back but I don't have a receipt. The lady at the counter did not give me one. Awful experience, never buying from them again. I want answers. Now!

Great quality candies and quick delivery

Other candies were good and sour, but watermelon flavour was bad

Good product, decent service and shipping

I ordered some sweets last week. They tasted great. Arrived on time and packaged well. Will definitely order again.

Went in to this store in Southend as I do love their products
However it is with a heavy heart I say that I could not tolerate being in the small confined shop with the awful stench of the man that works there. This is a food store in essence and hygiene I would have thought would be of high importance. The body odour literally filled my nostrils and made me feel incredibly ill.
I ushered my child out very quickly who also stated he was glad to be out of there as the smell was so bad and this came from a 10 year old boys mouth.
The staff are polite and lovely and like I said the products are great but someone does need to have a word with the man that works there as I can’t go back to that store and have my nostrils violated so badly. I also dread to think how much worse this could get come height of summer and would feel sorry for the staff that work there and the customers who visit

"Be aware"
I bought hand full of American win hard gums from the store Was not more than 250g. they charge me £17.00
I pay for exactly same sweet £1.25 for 125g and 2kg for £13.99 its Lion Fruit Salad win gums .that was day light rubbery.i have emailed the company few days ago and they have not responded to me .if you go to this shop ask how much they going to charge you before they put it in bag and seal the bag so you feel Quilty and force to pay .they are very very expensive I paid £17 for just hand full of sweet than I can buy lot more for lot less .

Poor customer service , I visited the store with my 2 children after school
I found both the women rude and frankly quite miserable.
I had also asked for £3 worth of a certain sweet and she just kept adding and said it’s going to be over and it was by 70p which given the sweet were very small could have been avoided, then I felt pressured to just accept it.
I was made to feel like taking my children in with me was an inconvenience for them and would not return to this particular store due to their miserable attitude

The sweets were past their sell-by date, but these things happen. But then I got home and saw that I'd been charged twice. Head office says they won't initiate a refund due to 'internal rules'.
Dodgy sweets and even dodgier credit card machines... they should change their name to American Candy and open up on Oxford Street.