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Mr. Cooper Powered by Rocket Mortgage Anmeldelser 8.423

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TrustScore 4 ud af 5

4,2

Realkreditinstitut
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Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

The Mr Cooper team, gave me my life back. After a lengthy divorce , paying all my bills on my own and taking care of two boys I was at my wits end. I finally answered to the Mr Cooper team expecting... Se mere

Bedømt til 4 ud af 5 stjerner

They were fast to helping you (once you got through) with resolving minor hardships and taking notes to assure they will help you to catch up with your financial obligations. They read back your reque... Se mere

Bedømt til 3 ud af 5 stjerner

The online login for Mr. Cooper Powered by Rocket Mortgage was not seamless as I was unable to login to Mr. Cooper to make my January mortgage payment. When logging into Mr. Cooper with the URL I hav... Se mere

Bedømt til 4 ud af 5 stjerner

The problem was access to your website which was transitioning to Rocket Mortgage. The customer Service rep shared the status info on the website. You lost a star because I asked the rep to effect c... Se mere

Virksomhedsoplysninger

  1. Realkreditinstitut

Om Mr. Cooper Powered by Rocket Mortgage

Skrevet af virksomheden

At Mr. Cooper Powered by Rocket Mortgage, we’re combining deep care and trusted guidance with breakthrough technology to make every homeownership journey seamless and confident at every step.

Nationstar Mortgage LLC (d/b/a Mr. Cooper) and Rocket Mortgage, LLC are separate companies uniting under the same parent organization.
Equal Housing Opportunity
NMLS: #2119 NMLS Consumer Access
NMLS: #3030 NMLS Consumer Access
(www.nmlsconsumeraccess.org)

Kontaktoplysninger

4,2

God

TrustScore 4 ud af 5

8 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere
Bedømt til 3 ud af 5 stjerner

Follow Up Communications Leading to the New URL Site

The online login for Mr. Cooper Powered by Rocket Mortgage was not seamless as I was unable to login to Mr. Cooper to make my January mortgage payment. When logging into Mr. Cooper with the URL I have used for years did automatically send me to the new URL, however, my credentials did not allow me to login. I had received one (1) communication on March 31, 2025 concerning the Mr. Cooper joining forces with Rocket Mortgage. Follow up communications would have been nice, especially instructions on how to log in or that there will be a delay to access the Mr. Cooper website.

7. januar 2026
Bedømt til 2 ud af 5 stjerner

The agent I spoke with had no idea as…

The agent I spoke with had no idea as to what I was referring to. I was only able to access this information through someone at Winn trust who said you people made the mistake and my mortgage payment went to Winn Trust by mistake….. the name is actually on my banking information as to who the mortgage payment went to. It was only by my in depth detective work that I was able to come up with a suitable answer. If someone from Mr. Cooper had this information it would have saved me many hours of angst thinking my account had been compromised!!!!! I am almost 80 years old, I certainly do not need any more drama in my life right now…… shame on Mr Cooper for not owning up to this mistake and not giving “your”agents the proper information to help facilitate my investigation!

7. januar 2026
Bedømt til 1 ud af 5 stjerner

I tried to login to my account which…

I tried to login to my account which has been changed since the new company took over. It was very frustrating. I pay my mortgage thru this site. I had to phone a representative to pay. I was also told other people were having the same problem of getting into their account

7. januar 2026

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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