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Mr. Cooper Powered by Rocket Mortgage Anmeldelser 8.423

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TrustScore 4 ud af 5

4,2

Realkreditinstitut
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Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

The Mr Cooper team, gave me my life back. After a lengthy divorce , paying all my bills on my own and taking care of two boys I was at my wits end. I finally answered to the Mr Cooper team expecting... Se mere

Bedømt til 4 ud af 5 stjerner

They were fast to helping you (once you got through) with resolving minor hardships and taking notes to assure they will help you to catch up with your financial obligations. They read back your reque... Se mere

Bedømt til 3 ud af 5 stjerner

The online login for Mr. Cooper Powered by Rocket Mortgage was not seamless as I was unable to login to Mr. Cooper to make my January mortgage payment. When logging into Mr. Cooper with the URL I hav... Se mere

Bedømt til 4 ud af 5 stjerner

The problem was access to your website which was transitioning to Rocket Mortgage. The customer Service rep shared the status info on the website. You lost a star because I asked the rep to effect c... Se mere

Virksomhedsoplysninger

  1. Realkreditinstitut

Om Mr. Cooper Powered by Rocket Mortgage

Skrevet af virksomheden

At Mr. Cooper Powered by Rocket Mortgage, we’re combining deep care and trusted guidance with breakthrough technology to make every homeownership journey seamless and confident at every step.

Nationstar Mortgage LLC (d/b/a Mr. Cooper) and Rocket Mortgage, LLC are separate companies uniting under the same parent organization.
Equal Housing Opportunity
NMLS: #2119 NMLS Consumer Access
NMLS: #3030 NMLS Consumer Access
(www.nmlsconsumeraccess.org)

Kontaktoplysninger

4,2

God

TrustScore 4 ud af 5

8 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere
Bedømt til 5 ud af 5 stjerner

Representative was professional and…

Representative was professional and courteous, and was able to address my concerns. I am still waiting for a return phone call from her in the next few days to let me know that my issue has been resolved

7. januar 2026
Bedømt til 4 ud af 5 stjerner

The problem was access to your website…

The problem was access to your website which was transitioning to Rocket Mortgage. The customer Service rep shared the status info on the website. You lost a star because I asked the rep to effect changes to my payment and he confirmed that he could. However, when I logged into the now operating website, the changes I asked for were not done. That's ok but the customer service person should have been clear that they couldn't do that.

7. januar 2026
Bedømt til 5 ud af 5 stjerner

From beginning to end

From beginning to end, they kept me informed what was going on to settle my request. It was resolved in a good manner. Thanks to the woman who handled most of my request.

7. januar 2026
Bedømt til 2 ud af 5 stjerner

Clients Are Not Valued.

After the positive financial relationship we've had, it is absurd to impose a fee for obtaining the actual payoff amount of our loan. It is a slap in the face, and effectually estranges us from your company. I cannot, and will not recommend Rocket Mortgage to anyone.

7. januar 2026
Bedømt til 5 ud af 5 stjerner

Getting my issue resolved!

I received my annual escrow review and it was incorrect. The property tax estimate was too high. I forwarded Mr. Cooper a copy of the actual bill from the City and it was promptly corrected.

7. januar 2026
Bedømt til 5 ud af 5 stjerner

Final payoff

Both representatives that I spoke with were extremely pleasant to speak with, knowledgeable and understanding.
As stated to both however was the fact that I had to initiate the first phone call to verify and confirm that the wire transfer was in fact received. That to me is a major problem.
Overall, very happy with my experience overall.

2. januar 2026

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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