After my previous Homecare Service with another company. I can't tell you enough how pleased I am with all MPW's engineers who have helped me with my heating and boiler problems. I now feel I have fo... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
After my previous Homecare Service with another company. I can't tell you enough how pleased I am with all MPW's engineers who have helped me with my heating and boiler problems. I now feel I have fo... Se mere
Virksomheden har svaret
MPW reacted unbelievably quickly to my call and I was very impressed with Ben, who got to work straight away. What a very courteous young man he is, empathetic with our health situation, and he talk... Se mere
Virksomheden har svaret
Contacted MPW yesterday after a recommendation from a local Facebook group. Spoke to Kelly at the office who arranged for an engineer to be with me that afternoon. I then got a call from Kelly who... Se mere
Virksomheden har svaret
The technician Nick arrived when he said he would. He was polite and helpful. He identified the issues that needed to be resolved quickly and made the necessary changes which were required. It wasn’... Se mere
Virksomheden har svaret
Skrevet af virksomheden
At MPW Group, we’re driven by craftsmanship, collaboration, and care. Every project reflects our commitment to quality, reliability, and customer satisfaction. From first consultation to final handover, we work hand in hand with our clients—delivering trusted heating solutions and peace of mind through expert workmanship and exceptional service.
You can count on us when it matters most. With over ten fully qualified engineers on the road every day, we deliver a rapid, reliable response to keep your home or business running smoothly. We’re small enough to care, offering the personal attention you deserve, yet large enough to cope with any challenge—no matter how urgent or complex. This balance of scale and service makes MPW Group the trusted choice for your plumbing and heating needs.
Skrevet af virksomheden
Unit 20, Bristol Vale Trading Estate, BS3 5RJ, Bristol , Storbritannien
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I had an excellent experience with MPW. I had an issue with my electric shower where the solenoid valve failed in the “on” position, causing the water to run continuously. Zak and Seb attended on the same day I called, which was incredibly helpful and reassuring.
Both engineers were highly professional, knowledgeable, and very kind and respectful throughout the visit. The issue was handled efficiently and with great care.
Thank you for such a prompt and reliable service.

Besvarelse fra MPW Group
My initial phone call to MPW was answered immediately by a very understanding lady. Am appointment was made for the next day and Zac and his apprentice arrived on time. Problem was diagnosed and sorted quickly and efficiently. I was very impressed.

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Reliable and honest keeping to the appointment and supporting very good customer care.

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Took a couple of visits to get everything working but perseverance paid off - thank you.

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Easy from the start…making the appointment for 5 boiler services..punctuality of the engineer ..informative engineer….clean and tidy work area.
More than happy overall and no doubt we will all use
MPW GROUP again.

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We used MPW Group for a power flush. I would give them 5 stars for customer service, responsiveness, reliability, the engineers who completed the work and fixing issues promptly. So much better than other companies or engineers we contacted to get the work completed. Don't bother with anyone else just use MPW. Brilliant all round.

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Always great service. Prompt reply via email to arrange a date to service our boiler (also installed by the company 4 years ago). We've been using them for years and will continue doing so.

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Huge thank you to both James and Seb for their marvellous work in removing my old hot water tank and replacing it with a new one. Both very polite, friendly and pleasant chaps. I had every confidence in them and they did a fantastic job. I really appreciated being able to call back if there were follow up issues. Thank you for getting this sorted before a potential catastrophe took place. Doesn't bear thinking about what could have been.

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Zak from MPW came within 2 days of booking and did a great job. He was very efficient.

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Were able to show flexibility on booking & engineer turned up on time. Efficient service & documentation

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Engineers were on time for appointment. Friendly. Very knowledgeable & explained the procedure. They cleaned & tidied up when completed job. Very pleased & would recommend the company.

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From placing the call for a plumber to the repair it has been a very positive experience. James and Seb, we're amazing, discovered the problem and fixed it, all within 2 hours! this includes sourcing parts. James knows his trade and takes great pride in his work. Great team effort. I would strongly recommend this company and James & Seb👌

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This company are great, they have done lots of different jobs for us and are always hard working and polite. I would highly recommend this company to anyone

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MPW gave a prompt response to initial enquiry. The query was answered professionally and all the options clearly explained. The engineer Dave was professional, prompt, clear with the requirements of the job and kept me informed at all times. Left the area clean and tidy, explained how to use the new boiler and thermostat and removed all the rubbish. Would recommend MPW for any plumbing/heating work.

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I am just amazed that this MPW can get so many positive feedbacks. My personal experience was a disaster and they left me down really bad. On top of that the so called Managing Director who was completely not apologetic but called me the type of customer they don’t need. Yes I agree because I have been working in the trade for decades and have different eyes on the quality of their service. I reiterate they are incompetent and the management is ignorant. Good luck with your five stars from people who can’t judge your work objectively. Regards Michael
In response to your reply to my comment I am also still confused why you were unable to do the job. All I would like to say is that Trust Pilot is there so that people who have been let down by businesses can express their disappointment. I still have not had an apology from MPW for running away from a job that a young plumber managed to do with ease.Anyway Happy New Year and enjoy all the 5 Stars. Michael

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Used MPW for years. Matt and the team are great. Reliable, know what they are doing. Are there when they say they'll be. They fitted - and have serviced my boiler, flushed the old system too. Can't recommend enough.

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